Dallas hotels in Downtown

Cons: Would prefer proper cups in room instead of paper cups for my coffee. Also shower caps for the shower for ladies would be useful.

Cons: Construction on our floor. A bit disappointing

Cons: Hot water - either too hot or too cold. -- Could just have been the room I stayed in.

Cons: They need to update the appliances/furniture/bathrooms/decor.

Cons: It would have been close to a perfect experience but for the queen mattress of our bed. It should have been thrown out and replaced at least 2 years ago. Horrible. They have to be aware of it. Rooms are supposedly being renovated this year but mattresses should never be allowed to get to this point. Basically could not sleep it was so bad. The overbite parking of $28 seems too high. We beat that by leaving our car at son's apartment. If it had been more reasonable, we would have left car at hotel. Will not stay here again unless I am guaranteed a good mattress.

Cons: 2 of our five nights out room was not cleaned. The pool was closed for renovation and we were not aware of this when we made reservations.

Cons: I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.

Cons: Everything was great

Cons: Carpet was torn, furniture felt dated and dingy. Overall was very dated.

Cons: Bed sheets were a little dirty. Nothing disgusting, but could have been better

Cons: Rooms really need updating The bed sheet was old and worn out. It had hair in it and was stained from the previous guest's stay. The bathroom is old and the tub looks like the ones in the cheap 70's apartments. The furniture in the room was really worn out and looked shabby. No bath robes, sandals, etc. like they have even in 3 star motels. For a hotel like that, all the above is really a shame. The hotel needs to be bought by another group and rejuvenated. No wonder it was only $200 a night.

Cons: The formal bar was under construction. The cowboy bar was not equal to the standard of the hotel.

Cons: The bathroom fixtures could use updating.

Cons: Shampoo lotion bottles impossible to use. No instructions in room. Charged for incidentals ahead.

Cons: Construction took away from atmosphere and luxury feel. Valet system was inefficient, long waits for car.

Cons: None, nada!

Cons: Amazing hotel. Pricey, but worth it for a fun night in Dallas.

Cons: They will charge $28 a night for parking and $10 per device per day for wifi. Also breakfast will run yoi $15 per person. When you're already paying 200+ for a hotel you'd expect to have some of these things included.

Cons: Restaurant needs to offer gluten free options.

Cons: The choice of restaurants in the hotel were very limited. The choices included a barbeque, cowboy theme, or the French Room, which was beautiful but not casual and comfortable. Very special occasion, dressy type atmosphere.

Cons: The pillows were too soft and the view, which I had asked for was non existent.

Cons: The lighting in the room was very minimal. Two of the large lamps did not work so it was very dim. Also, beware of the in-room movie rental. I let my kids order one thinking it would be about $6-$7 and was shocked to see $21.99 on my bill. I could of bought them the movie for that price!

Cons: Overnight parking fees of $28 was a bit ridiculous. The area also gets a bit shady at night.

Cons: The price of parking! 4 stars on location since there seemed to be some construction work being done on the roadways. Made it a bit challenging to get in and out with a truck.

Cons: Pillows and sheets

Cons: Absolutely nothing.

Cons: The facilities have been updated but you can still tell it's a very old hotel. The a/c in our room wasn't great. Would stay there again!

Cons: The AC couldn't keep up to keep me comfortable.

Cons: Personally I didn’t find the bed comfortable, the shower pressure was terrible & there’s no parking to speak of, pretty much valet only. WiFi in the rooms is extra & for what it cost that should be standard.

Cons: No hot water, TV didn't work, coffee machine in room did not work either, and a very loud AC

Cons: No free wifi in rooms, parking expensive

Cons: All good! Bartender made great drinks, pool was awesome for my daughter and wife and location was superb for walking to dinner.

Cons: They were so wonderful! Never had anything negative to say

Cons: It is a bit dated. AC is loud.

Cons: The room was very warm and got even warmer in the middle of the night. I complained to the front desk and they said they would send a technician, but the temp never changed by much.

Cons: Alarm clock seemed to make a faint hard-drive spinning sound all through the night and was disturbing.

Cons: The only thing I didn't like was the weather. The hotel was great.

Cons: The elevator was a little too high tech.

Cons: The hotel felt cheap and was dirty. There was hair around the sink in the bathroom and stains on the curtains.

Cons: When the hotel lost power and the fire alarm was tripped it seemed that the emergency response was disorganized and didn't have a clear leader. I was also disappointed in the city, there was not one police officer or fire fighter at the from of the hotel helping matters. Felt very unsafe throughout the situation.

Cons: The shower wall (foggy glass) was a bit strange, especially for my situation - staying with a friend. There's no room service, but refreshment/snack bar had enough.

Cons: Bed was not the most comfortable, very firm.

Cons: Erm - the pool area could have used a little help. I have come to count upon the hotel shampoo & conditioner (never bother to pack my own anymore)- but didn't care for the pre-mixed stuff in the wall dispenser.

Cons: I did not stay here or make this reservation. I am in Australia.

Cons: Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.

Cons: Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever

Cons: I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there

Cons: No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.

Cons: No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.

Cons: One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.

Cons: rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.

Cons: Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.

Cons: Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.

Cons: Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.

Cons: 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.

Cons: My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a choice that they actually had!! They had "run out" of the first 2 choices, and the third choice we were informed, although it was already on the menu, it was new and wouldn't be actually available for another 2 WEEKS!!! A 5 stat hotel shouldn't run out of everything or misrepresent a darn thing in my opinion! Staff: Cleaning lady flat out walked in on us twice! So we had to leave the "Do Not Disturb" sign on the door the entire time with the extra lock on. However, the front desk had to call so we could open the door for the towel guy because he couldn't knock with the sign there (maybe the maid could learn from him). TV: Only a handful of channels and the programs/actual episodes, that are the same everyday! I'm talking not just the same program but the exact same episodes everyday we were there. Noise: Although on the second to highest floor, 31 floors up, we heard sirens, traffic, and construction (the entire time)! I understand we were in downtown Dallas, but seriously, I even had to listen to the delivery truck trying to back up and park for almost 5 minutes a couple times a day. We heard every door that opened and closed, and although we were as far away from the elevators as one could get, we heard it EVERY time it moved! Checking out: We requested a luggage cart/dolly THREE times over a total of 35 minutes and still NEVER saw hair of it nor any attendants! We waited until the exact minute of check out time and then hauled it all down by ourselves with no apology or anything. Misc: No vending machines, and the gift shop is an over priced joke even in gift shop standards. However there is a nicely stalked, friendly staffed Seven Eleven around the corner within comfortable walking distance. All of that said.....would I own the bathroom, yes! Would I ever stay there again, NO.....but that's just me and my opinion.

Cons: I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that

Cons: The elevators and confusing levels and entrances from outside.

Cons: I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream

Cons: The maid service was lazy. The staff only cleaned the room once in three nights in spite of our repeated efforts to have it cleaned daily.