Traveler reviews
Overall rating
8.3
Excellent
Based on 15,395 reviews
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.5
Food
8.0
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Round-trip
Economy
Emirates information
| IATA Code | EK |
|---|---|
| Routes | 298 |
| Top route | Karachi Quaid-E-Azam Intl to Dubai Intl |
| Airports served | 131 |
| Top airport | Dubai Intl |
Emirates traveller reviews
Pros
"Overall the flight was good"
(in 40 reviews)
"Seats and entertainment is good"
(in 291 reviews)
"Good food and excellent service."
(in 354 reviews)
Cons
"Better food on business class"
(in 98 reviews)
"Entertainment system didn’t work right."
(in 192 reviews)
"Cabin crew smiled less."
(in 74 reviews)
Recent reviews
Traveler rating
2563
1181
662
265
251
Find reviews that mention:
business class
leg room
food was good
flight attendants
flight crew
great entertainment
great service
entertainment options
food and entertainment
great flight
seats were comfortable
best airline
crew were friendly
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2.0
Pros: Social distancing first .... the food is not good second .... the ticket prices are high for such a service
Cons: Social distancing first .... the food is not good second .... the ticket prices are high for such a service
review from
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2.6
Pros: Food was good but served in a unorganized manner, drinks and food was not sequentially served as normally.
Cons: The flight attendants were not polite and difficult to understand. They closed two of the lavatories for themselves. I’m not impressed with Emirates.
review from
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10.0
Pros: Comfortable seats. Amazing crew.
Cons: I think everything was upto the mark.
review from
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7.3
Pros: Somehow
Cons: Food service was very slow. Flight from Dubai Seattle did not provide PPE
review from
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10.0
Pros: Yes
Cons: Excellent
review from
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10.0
Pros: Seats were comfortable and crew was great
review from
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10.0
Pros: Good service
review from
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7.6
Cons: Overall experience turns exceptional great when crew is friendly, understandable & helpful. My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth. On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX. Thanks for your professional follow up Regards, Dr. Karim Ali
review from
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8.0
Pros: Comfort
Cons: veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great.
review from
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7.6
Pros: comfort
Cons: veg food was mostly repeated and pizza wasn't great
review from
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10.0
Cons: As usual best of the best
review from
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9.3
Cons: No comments
review from
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10.0
Pros: Emirates Airlines will remain the best of the best
Cons: Emirates Airlines will remain the best of the best
review from
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9.3
Pros: crew responding to the request, supportive
Cons: food was just ok, not excellent. movie selection was not really top notch, just so-so...
review from
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10.0
Cons: NA
review from
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10.0
Pros: Everything is perfect.
Cons: Nothing to complain, simply perfect.
review from
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9.0
Pros: Crew was amazing and aircraft was brand new.
review from
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9.3
Pros: Excellent
review from
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5.3
Cons: Passengers were not always putting masks on and for unnecessary reasons
review from
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8.0
Cons: Being on time
review from
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3.0
Cons: You are cold and cant get any blanket? Very poor service
review from
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2.0
Pros: The flight was SO OLD and uncomfortable which is absolutely ridiculous for a 16 hour flight. My screen did not work the entire time despite asking flight attendants to fix the issue. The flight attendant would not attend to me despite me pressing the button and twice skipped me while giving out meals. I had to call them back and ask for it. The bathrooms were SO dirty and yet no flight attendant took out the trash or cleaned it even though we are in the midst of a pandemic. We were also not given hygiene kits to keep ourselves safe. DO NOT FLY WITH THIS AIRLINE.
Cons: EVERYTHING.
review from
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8.0
Pros: Ok
Cons: Ok
review from
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8.0
Pros: The crew was wonderful. The food was excellent.the seats was comfortable.
Cons: The whole boarding process was lengthy and totally unnecessary with the extra steps
review from
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5.0
Pros: The crew was very patient. The foid was very good
Cons: The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots
review from
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10.0
Pros: It was a quiet flight
Cons: All good
review from
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2.0
Pros: I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it
review from
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10.0
Cons: Love it! Next time, I will for sure buy tickets from Kayak
review from
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6.0
Cons: Horrible food snd mostly chicken or beef choice no seafood of veggie choice
review from
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10.0
Pros: On-time, Service, flight & Behavior, conduct.
review from
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9.3
Pros: Business class on Emirates is always top-class. Very comfortable. Friendly crew. Easy boarding and disembarking. Good drinks. What's not to like?
Cons: Food was a less impressive menu due to COVID, more like what you'd get in economy class. But we can't blame the crew for not wanting to do close-up personal service like in the past, during a pandemic. We enjoyed another drink to make up for the lower quality food!
review from
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8.3
Cons: Food was not enough and it was served after very long hours.
review from
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5.3
Pros: Nothing impressive, mediocre performance
Cons: Service improvements
review from
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2.0
Cons: I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam
review from
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10.0
Pros: The seating, food, safety measures
Cons: You are best nothing to improve
review from
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8.0
Pros: Check in was okay.
Cons: We thought that the food was not up to Emirates standard as we have previously flown with them before. Disappointing really.
review from
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5.6
Cons: Food
review from
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7.6
Pros: Crew
Cons: Seats and food
review from
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7.0
Pros: Crew
Cons: Food
review from
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9.0
Pros: Great staff
Cons: Food and service about drinks limited unfortunately
review from
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3.6
Pros: Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced
review from
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10.0
Cons: Only one person in a three row and it was a great flight
review from
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10.0
Cons: Only one person in the three row and that was really great flight
review from
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10.0
Pros: Excellent care of crew to ensure social distancing is adhered at all times.
review from
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10.0
Pros: very good service
review from
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8.0
Pros: Crew was excellent..
Cons: For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class
review from
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9.6
Pros: The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy
Cons: We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor.
review from
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10.0
Pros: Crew was amazing and very helpful
Cons: The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport
review from
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8.0
Pros: Punctual
Cons: No beverage service
review from
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8.0
Pros: Good food and excellent service
Cons: Noisy plane made the entertainment inaudible
review from
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10.0
Pros: I was upgraded to business class
review from
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10.0
Pros: Friendly and professional crew
Cons: All aspects of the travel to be recommended from check in staff, crew member and comfort on board
review from
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10.0
Pros: Excellent crew, who make each person important.
Cons: Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time.
review from
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6.0
Pros: nothing much
Cons: One stop would have been better
review from
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8.0
Pros: Crew was better and helpful
review from
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9.3
Pros: Food, crew , entertainment are excellent.
Cons: The boarding is a little longer than normal
review from
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5.3
Pros: Too narrow seats
Cons: The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks
review from
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9.0
Pros: Smooth flight, staff very attentive, lots of great new movies to watch from
Cons: Staff kept reaching past me to shut my window without asking me first. Very rude.
review from
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10.0
Pros: La atencion , la abilidad y sobre todo su cortesia..
review from
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5.0
Pros: Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey.
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Flight status
Emirates route map
Top airports served by Emirates
- Dubai Intl Airport (DXB)
- London Heathrow Airport (LHR)
- Malé Airport (MLE)
- Beirut Airport (BEY)
- Mumbai Chhatrapati Shivaji Intl Airport (BOM)
- New York John F Kennedy Intl Airport (JFK)
- Paris Charles de Gaulle Airport (CDG)
- Milan Malpensa Airport (MXP)
- Karachi Quaid-E-Azam Intl Airport (KHI)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Sydney Kingsford Smith Airport (SYD)
- Amman Queen Alia Intl Airport (AMM)
- Bangkok Suvarnabhumi Airport (BKK)
- Frankfurt am Main Airport (FRA)
- Athens Eleftherios V. Airport (ATH)
Emirates contact information
- EK IATA Code
- +971 600 555 555 Call
- emirates.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.