Houston hotels in Greenway / Upper Kirby Area

Cons: The rooms were a bit small and had an awkward recliner that was in the way.

Cons: Rooms were a bit stale. Carpet just okay. Not super fresh.

Cons: Elevators were extremely slow. Only 2 operating in peak hours. Smelled of unpleasant cleaning products.

Cons: Garage elevator broke and was out of order nearly two days during our stay.

Cons: The blanket is not soft at all

Cons: Bathroom was dirty. Hair on the floor and tub and in the towels. Hotel bar closes at 11. Bed wasn’t too comfy.

Cons: It was the first time we both stayed here. Out of all the places to stay in Houston we chose this place. What ruined our experience was that my new 2015 vehicle was vandalized in the self-parking garage. This ruined my whole experience and and impression of crown plaza. I reached out to a manager and she quickly pushed us to the valet staff. The manager was out of town so Eric just made me fill out an incident report. He stated the his manager Mr. Dillet would call me and till this day he still has not reached out to me. I had to call him consistently to get an answer. I've already spoken to him and I understand the outcome. It was just the way things were handled that makes never want to return to this place again.

Cons: This is my second stay at this hotel and I book it because it's fairly close to the Houston rodeo. You have to pay $9 for parking and I'm like you are really changing me for parking when I'm a guest at this hotel? No free continental breakfast really? Holiday Inn express has a great free breakfast. The sheets were seriously like 100 count plastic or something in case you wet the bed. The housekeeper entered my room 3 times starting at 7:30 to noon and we were trying to sleep. The front desk had gotten my reservations wrong and called my room at which time I explained to them we were staying 2 nights. Well I guess the front desk didnt believe me because they locked me out of my room. I had to go to the front desk and show them my reserverations. Terrible experience and quite frankly I dont think I'll be back.

Cons: That the rooms smelled awful so we switched rooms and there it was. The same smell. It smelled like heavy carpet smell. Turns out they were smoking in the room before we arrived. We were later told to heck out find a different hotel and leave. The staff weren't helpful at all since there was a big group checking in she didn't care about us

Cons: The hotel can use a renovation in the rooms.

Cons: I didn't like the 50 dollar deposit per room because I reserved three rooms so that was an extra hundred and fifty dollars taken out of my account

Cons: The hotel lobby and hallways are really outdated and need to be updated. Oddly enough when you get into the rooms they are pleasant and clean. The continental breakfast was just ok, but better than nothing,

Cons: Facilities are ancient, haven't been updated in at least 20 years. Carpet, flooring, furnishings are all aged and show it. Bathtub is yellowed from age, and the floor is also coming up at the edges. The back side of the hotel looks like a divey cheap truckstop motel.

Cons: Things started off with me getting a smoking room, they said there were no more non-smoking rooms available (even though that's what I reserved. The property is getting pretty long in the tooth and looks rather run down.