Hotel Portugal

Exceptional

Staff was excellent

Exceptional

Everything was good

Exceptional

Nice and clean hotel. The room was big and comfortable. We took 4 nights to celebrate my birthday. From the beginning we receive an upgrade for the room. A very nice surprise to find in the room a bottle of champagne and pralines. I recommend this hotel . Also the rooftop bar has a very nice view of Lisbon. Breakfast very good!

Amazing

The staff were fabulous

Can’t think of a single thing

Lovely staff

The staff where very friendly and helpful The room was exceptionally clean and spacious.

Car parking is wonderful as it’s under the hotel... just a care if you have a big car we found it a little tight.

Short stay, we would come...

Our second stay in this hotel, and next time we would surely stay here again. Very friendly staff, excellent breakfast, private free parking (just a little bit tight). Perfect location in the center of Lisbon. Room equipped with a large modern bathroom, the bed was so comfortable. We got upgraded to a better room at normal price.

Amazing staying in Lisbon

I enjoyed the room, the safe amd gluten free CoVid breakfast and the present the hotel had for our honeymoon stay! I will come back whenever I visit Lisbon again.

Anything!

Good Hotel

The bed and the breakfast

The location is very central but also dirty and sometimes dangerous

Superb

Very satisfied : friendly and efficient staff, clean and quiet room, very good breakfast, very close from Metro Rossio

The TV screen could be bigger.

It is a place where...

Location is great, staff is great. Due to covid time I think they are doing a great job.

Breakfast is not great, I think covid rules have a big impact.

Exceptional

It was an amazing experience. The stuff was so friendly and helpful. The room was beautiful. Everything exceeded our expectations. Highly recommended.

Superb

Beautiful and clean hotel, Very good location, staff extremely attentive, receptionist/concierge very helpful nothing was too much trouble , rooms tastefully decorated, would definitely recommend this hotel and you can use facilities of their larger sister hotel which is adjacent .

Nothing

Recommended hotel in the heart...

The location is very central with very good access to the public transport, walking distance from major attractions. The rooms and bathrooms are spacious with high ceilings. Soundproof windows. The hotel is very nicely designed - both rooms and common areas. We also loved the breakfasts. Due to the pandemic the breakfast was served to the table.

Minor issues concerning the cleaning service.

Strong recommendable

Very good Hotel in the middle of Lisboa. The Staff is excellent and very friendly. The service they offer is great, even in Corona times! The Staff takes care of your needs in all times. The Boutique Hotel Portugal is a professional accomodation. The rooms are comfortable and large. The location is not far from Tram 28, Rossio Square and Comercial Square. I strongly recommend the Hotel

Exceptional

Beautiful spacious room on the top floor, very tasty breakfast, very close to metro station Rossio. I can highly recommend.

Excellent hotel & awesome staff!

Highly recommended! The hotel is clean, offers breakfast and a parking garage which was very convenient for us. The location is perfect and the entire staff is just AMAZING! Kudos to you guys!

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Fantastic hotel in central location

From the moment we arrived we were treated exceptionally. We only had 24hrs in Lisbon, and the staff on reception were so helpful in pointing out what we should see and routes we should take to make the most of our trip. They recommended and booked a place for dinner for us as well which was absolutely delicious! Our room was amazing, we luckily got upgraded to a suite for our stay which I can say is fabulous, large separate bath and separate living area. We got complementary drinks in the neighbouring hotel and breakfast was great (albeit likely a very different set up to usual due to COVID). I cannot thank the staff enough for their helpfulness to us during are stay!

The only thing I would say is the parking is very tight, anyone with a large car should beware on this as we struggled with a small polo. But none the less having free parking on central Lisbon is a great perk!

Superb

Great location, kind stuff, clean rooms.

Every day a same breakfast and not too much to choice, noise from underground.

Exceptional

Top Service, top location, top attention to details and top rooms. One of the best hotels I have been to, the attention is 100% personalized, the main attractions are located in a walking distance and it has access to all Hotel Mundial facilities. It is a great option. The staff prepared many cute details for us, we received an upgrade and during my whole stay I simply felt at home.

The breakfast was nice, but it could improve. The quality of the ingredients could be better and for example, the bread was really dry and flavorless. But in general the concept was amazing.

Excellent hotel! Design, facilities and...

The hotel itself! The room was really good, very nice design and it was really big! Perfect location near Rossio Plaza and train station. The breakfas is also really good, lots of food.

can’t fault this hotel is...

We came here for two night for some of our honeymoon and the staff were so accommodating and made our stay really extra special! Lovely rooms and the best location, can’t fault this hotel, would highly recommend

Highly recommended for a special...

A stunning room. Loved the rooftop breakfast. Appreciated the free parking. Superb value for money.

Instructions on where to park before arrival would have made life less stressful.

Excellent location and super nice...

Excellent location and super nice staff

NA

Superb

Great personnel, thorough covid prevention measures, clean and nicely laid out room, nice bathroom, ideal location with walking distance to most things and tram to Belem

Underground parking very tight and fits small cars only

Perfectly located right in the...

Very central with parking and well decorated

Stylish and comfy!

Great location, right next to the start point of the sightseeing buses. Very friendly and helpful staff and very clean!

Couldn't open the windows in our room because they were opening towards the inner courtyard and there was a huge AC machine that made a lot of noise.

Superb

Great location, helpful staff and comfortable rooms. Nice decor and breakfast.

Fantastic hotel

The hotel was exceptionally clean which during current covid was very reassuring. Rooms were very comfortable and cleaned to a high standard. Staff exceptionally friendly and breakfast which had English breakfast tea. Massive bonus

There was nothing that I found I didn’t like about the hotel

Staff is one of the best and most attentive in all of my travels. Great location and value.

No negatives to be noted.

Everything! From the staff to the room to the breakfast! Amazing location, very friendly and helpful stuff, well designed room and super clean and having a private parking in the location was a huge plus. Highly recommended :)

Everything! From the staff to the room to the breakfast! Amazing location, very friendly and helpful stuff, well designed room and super clean and having a private parking in the location make it even better.

The location is very good: in the middle of Lissabon on walking distance of the highlights and the restaurants in Alfama. The hotel staff was very friendly and always available for questions. The rooms are comfortable and clean. We could park our car in the parking garage which was an excellent service. The breakfast was very tasty and even included a glass of champagne!

The noise from the televisions in the rooms next to is. We could not hear talking or other things but the televisions we heard loud for Some reason. Other than this our stay was perfect!

The location is very good: in the middle of Lissabon on walking distance of the highlights and the restaurants in Alfama. The hotel staff was very friendly and always available for questions. The rooms are comfortable and clean. We could park our car in the parking garage which was an excellent service. The breakfast was very tasty and even included a glass of champagne!

The noise from the televisions in the rooms next to is. We could not hear talking or other things but the televisions we heard loud for Some reason. Other than this our stay was perfect!

Excellent location. It is possible to walk everywhere in central Lisbon. Quiet room. Excellent breakfast. Very good coffee served. The staff is very nice and helpful. Metro station just a few meters away. Plenty of anti covid measures. Clients feel safe.

Excellent location. It is possible to walk everywhere in central Lisbon. Quiet room. Excellent breakfast. Very good coffee served. The staff is very nice and helpful. Metro station just a few meters away. Plenty of anti covid measures. Clients feel safe.

Very convenient location. Very friendly and helpful staff. Very good value for money. Great breakfast.

Very convenient location. Very friendly and helpful staff. Very good value for money. Great breakfast.

Great location and beautiful hotel, but the best of all was the staff who were fully prepared for post-COVID-19 travel, with gel stations everywhere and staff masked and wiping everything that requires touching. Breakfast was well-planned with table settings brought once guests seated and lovely extra options (smoked salmon, scrambled eggs, etc). ... though I may have been influenced by the glass of bubbly served with the orange juice :)

Nothing ... perhaps being able to vaguely hear when the tram goes past ? ... but didn’t disrupt our sleep at all so no complaints at all.

Great location and beautiful hotel, but the best of all was the staff who were fully prepared for post-COVID-19 travel, with gel stations everywhere and staff masked and wiping everything that requires touching. Breakfast was well-planned with table settings brought once guests seated and lovely extra options (smoked salmon, scrambled eggs, etc). ... though I may have been influenced by the glass of bubbly served with the orange juice :)

Nothing ... perhaps being able to vaguely hear when the tram goes past ? ... but didn’t disrupt our sleep at all so no complaints at all.

The staff were the best staff we have come across in any hotel we have ever been before. The room was excellent and clean, spacious and comfortable. Being so close to the centre and with nearby transport. Fantastic!!

The coffee maker in the room wasn't free.

The location is excellent. Close to everything within walking distance. Staff is so friendly and helpful with great service. Good breakfast. We got an upgrade and we stayed at a deluxe room which was awesome. Nice and big room. I highly recommend staying there.

Nothing!

The rooms are clean. Staff are so nice and helpful. They offered my friend birthday cake and sparking wine on her birthday. It is so nice of you guys! We had such a good time in you hotel. Really recommended !

Excellent location . Great staff , good breakfast and cleanliness.

Nothing

The staff especially, they went above and beyond. And the location is superb, close to all of the action.

The only thing that I didn’t like is that they still supply small bottles of shampoo, body wash, etc. I’d prefer they employ a more eco friendly alternative.

They upgraded our standard room to a deluxe room :) room was very clean and larger than it looks in the pictures. Tv is built into the mirror which adds to the atmosphere. Wifi is fast. Staff are very caring. They offer complimentary coffee and natas. They definitely deserve 5 stars. It’s one of the best places i’ve stayed in a while and my job requires constant travelling. For the price the quality you get is outstanding.

I booked for my daughter and boyfriend for birthday treat. They loved the room and sparkling wine and chocolate left in room.

One of the best value hotels I’ve ever been to. They upgraded our standard to a suite which was the biggest and cleanest hotel room I’ve been to. The staff’s service was exceptional and when we bought wine from another store, they opened our bottle and gave us an ice box. They brought our food delivery order to our room, and the hotel amenities were amazing—it had everything we needed. The location is great with rossio station only a 5 minute walk, and the area is also very safe. Will return here again.

Nothing. Everything was amazing.

The hotel is super convenient to walk to lots of places in Lisbon. We loved the location. The staff was great and the rooms were large and very nice. The TV was fun!

Unfortunately it was warm out but the hotel still had it set to heat so there was no air conditioning. We opened the balcony doors and it felt pretty good but apparently they would collect the glass late every night so there was a large beeping truck with glass being dumped for 30-45 min while we tried to sleep. That would be our only complaint is I wish we could have closed the doors and had cold air blowing.

Everything!

Everything was fine!

Loved the staff's attitude. Nice, helpful very efficient.

Had real problem operating the shower handles

Everything including all the staff.

Nothing

Perfect location, excellent staff, big room, convenient free parking.

Minibar is small.

.We loved the service, breakfast and location

The only weak thing was the small TV compared with the distance from the bed

Everything was excellence. I celebrated my birthday during the stay and they offered me a bottle of wine and a letter of whishes! I really appreciated that. Furthermore I want to highlight the kindness of Ricardo, the guy at the entrance. He was professional and emphatetic!

My husband and I stayed at Hotel Portugal for 4 nights. We absolutely loved this hotel! There is a doorman ready to greet you at the entrance at all times. He helped us upstairs with our luggage and walked us through our room, showing us the safe and mini bar. The front desk staff were super helpful, providing us with a city map and nearby recommendations. There are two markets nearby where we were able to get bottled water and some snacks. There are many souvenir shops and cafes in the area. Hard Rock, which is the pick up point for many excursions, is a 5-7 minute walk. Breakfast was included as part of our stay and included delicious coffee, scrambled eggs, pancakes, a variety of pastries, fruits, vegetables, and more. Our room faced the back of the hotel so it was very quiet at night. There was a mini balcony to step out onto. There is also a small backyard area downstairs where you can sit.There was ample shelf and closet space in our room for us to lay out our belongings during our stay and be comfortable. The bathroom had two sinks, a large tub, and a shower with a strong rain shower head. There is also a blow dryer for your hair (the good kind! Works very well!). The hotel also provides comfy slippers and bath robes. We were also able to leave our luggage downstairs after check out and pick it up later in the evening. We would absolutely recommend this hotel!

Upgraded to a lovely room

Nothing although parking could be difficult at times in the underground carpark. Breakfast good but the room was a bit tight and could become overcrowded

Staff were very friendly, very helpful , very professional, very polite, amazing the list goes on.

Excellent staff, very friendly and helpful at all times. Superb breakfast. Modern, clean and very comfortable rooms, with very good bathroom facilities. Very good internet access. Excellent location, close to major sightseeing sites, and to public transport.

Nothing.

we love this hotel very much. Amazing hospitality. Very nice and helpful staff. Excellent location. We will come again.

Very kind staff, good breakfast, locates in the city centre, near metro station. We stayes in the superior room - can recommend it very much!

Small clean approvement in the bathroom.

Nice location, near the very central place, but in a quiet small street, 5 mins walk to the train station. Nice room, nice staff, and nice breakfast. I ll stay here again if I come to Lisboa next time.

Nothing

Everything except tbe view from the room and noise of air conditioning unit from adjacent hotel

see abovr

It was an exceptional hotel with lovely extremely helpful staff, wonderful room and facilities, amazing breakfast and a very good price too.

Nothing to dislike!

The tv in the mirror was a great touch. The staff went way above and beyond to make my wife's birthday very special. They allowed us to check in a little early after a long flight and made our stay very special.

Only hiccup was that the driver we hired through booking.com dropped us at the wrong hotel

Wonderful location within centre of downtown Lisbon, ideal base for walking to sightseeing spots or catching hop on/off buses, trams or metro for further afield. Hotel was very chic and modern and the staff were extremely helpful. Room was very spacious, huge bathroom and the breakfast had plenty of choice. Many restaurants and bars either around Rossio square, Praca do Comércio or in the little cobbled streets to choose from. Hotel is situated behind the Hotel Mundial which has a fabulous rooftop bar, bit pricy but worth it for the view. Very enjoyable stay & weekend

This is a outstanding property which I can’t praise enough and I am fussy! It is though the staff have all been trained to go beyond and above, they were so very helpful- the cleaning staff and behind the scenes staff who are often forgotten do a great job, we were escorted to our room and shown how the AC worked. The room was super spacious, very comfortable the linens were divine and the bed comfortable, add that to a fabulous safe and walking distance to everything location and this little Hotel deserves more than 10! Of the 100+ hotels I have stayed in as luxury hotel reviewer this is the best ever!

I cant fault anything

Very modern hotel, friendly staff. Liked the room and modern bathroom. Fantastic varied breakfast and good coffee with hot milk just how we like it. Parking in the hotel complex belonging to hotel Mundial and free. Excellent for a city hotel. We have already booked our next stay at the portugal boutique hotel.

The pillows were quite flat. I had a stiff neck the next day.

Excellent location, hotel upgraded our room to a suite which was fantastic. Breakfast brilliant wonderful selection.

THE HOTEL AND STAFF EXCEEDED OUR EXPECTATIONS AND HAVE ALREADY MADE ANOTHER RESERVATION.

NOT ONE THING!

Room clean and very big , staff was amazing, ready t help , always smiling.

Everything was perfect

Everything, Location, Staff, Room & quality of Breakfast .

Nothing.

Great location one block from the end of the historic 28 tram line (Martim Moniz)! Excellent staff. Our room was very large and spotlessly clean. The bed was huge and comfortable - with the best pillows! We took advantage of nearby amenities including a laundromat and medical clinic (my boyfriend had a terrible sore throat) in the middle of a 16-day vacation. We also used the on-site parking at the adjoining hotel (Hotel Mundial) during our stay, which was very convenient and included in the room rate when we booked. There were many wonderful restaurants and sights to see within easy walking distance. We found the public transportation easy to use and the city extremely walkable.

Our room had large windows onto the central courtyard, which was great for natural sunlight, but trash collection and delivery activities in the courtyard were very loud in the evening and night. We also experienced very loud noises from the space above our room in the night - it sounded like there was a large catering kitchen above us and moving of furniture. The fragrance of the room air-freshener (or cleaning products?) was too strong.

Sometimes you find a place where everyting is perfect. Great employees with the right focus and attitude, exceptional room, great breakfast, perfect location. If i could rate this hotel with an 11, i would.

Are you kidding me?

Very nice!

Nothing

The staff were so friendly and helpful.

Wonderful attention to detail. Extremely helpful staff.

Parking at the Hotel Mondial was very tight.

The staff were incredible so courteous and helpfu. They went over and above expectations. We were upgraded to a junior suite. The room was beautiful, clean and luxurious with all amenities. We would highly recommend this hotel.

Nothing

Great location with staff who went that extra mile to make people feel at home. I was upgraded too and the room was very nice.

nothing. Top hotel

All extras, helpful staff and the location

A bit difficult to find

It was in a great spot and was perfect for a beautiful weekend away with my man!

Water & coffee should be provided each day.

Breakfast more than correct, not faty, expresso available for free. Bread excellent. Employees very kind. Quiet room. Beside, Rua Augusta.

Great hotel, fantastic staff and good breakfast.