Portland hotels in Downtown

Cons: Toilet stopped up twice but staff were right on it when notified.

Cons: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Cons: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Cons: Walls were a bit thin?

Cons: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Cons: Spartan “fitness center “, Cracked sink Long wait time at front desk and getting front desk on phone

Cons: What’s not to like?

Cons: 45$ for valet parking seems a little overpriced, but I’m not actually sure what’s standard for this area.

Cons: They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.

Cons: $42 for overnight parking was silly overpriced.

Cons: The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.

Cons: Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.

Cons: Everything was fine. No complaints.

Cons: The room was quite small. Even an extra toothpaste was 6 bucks and water was just as expensive. For 5-star service we should expect a few complimentary things.

Cons: The bar closed at 10pm

Cons: Restaurant was great but pricey and selection was limited.

Cons: The room service was quite late everyday.

Cons: Nothing

Cons: Not that these minuses ruined the experience at all, but I would love to see the breakfast hours extended from 9am to 10am. Also, the bath towels were pretty rough on the skin. I ended up having to pat dry myself.

Cons: Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.

Cons: The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.

Cons: I didn’t like paying a resort fee, when this hotel is not a resort. I don’t mine paying for great service, but honestly the resort fee was a ripoff!! I didn’t get anything for the fee I was charged, it was just extra money on top of the other charges.

Cons: The late night food service menu could stand to have more choices.

Cons: My husband did not like the fitness room. Too small and only one option for weights.

Cons: Construction at 8 am in the morning.

Cons: Honestly everything was great.

Cons: Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay

Cons: Hotel was quite expensive for the size of the rooms

Cons: Nothing

Cons: Rooms are some of the smallest that I've stayed at with very thin walls. Expect to hear your neighbors using the bathroom...

Cons: Wish we would have known they were doing construction on the lobby. It was noisy so they should have given us something extra for the trouble