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Best hotels in North San Jose (San Jose)
Located in North San Jose, this hotel is 1.6 mi (2.6 km) from Rivermark Village and 2.5 mi (4 km) from Cisco Systems Corporate Headquarters. Samsung Semiconductor Inc and Intel Museum are also within 3 miles (5 km). Bonaventura Station is only a 5-minute walk and Component Station is 7 minutes.
Overall 8.9 Excellent
Based on 295 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Situated near the airport, this hotel is within 3 miles (5 km) of Avaya Stadium, SAP Center at San Jose and San Jose State University. San Jose Convention Center and San Jose Museum of Art are also within 3 miles (5 km). Mineta Airport Station is only a 5-minute walk and Gish Station is 10 minutes.
Overall 8.8 Excellent
Based on 204 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Okay
4.0
Excellent
9.7
Pros: Staff was great, nice, clean, comfortable.
Cons: Breakfast was ok, standard stuff
Good
6.0
Pros: aircon
Cons: room.
Located in North San Jose, this hotel is within 1 mi (2 km) of Samsung Semiconductor Inc and Cisco Systems Corporate Headquarters. Levi's Stadium and Santa Clara Convention Center are also within 3 miles (5 km). Champion Station is 17 minutes by foot and Tasman Station is 20 minutes.
Overall 8.8 Excellent
Based on 119 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Pros: Everything is close
Cons: Nothing everything was perfect thank you
Good
6.5
Good
7.1
Pros: The room smelt clean and the bed was comfortable.
Cons: Receptiontionist was not friendly at all and wasn't clear with information about check in or check out.
Excellent
9.1
Pros: Nice clean hotel with many amenities (gym, pool, private computers with printers ....)
Cons: Tad noisy next to the 237 freeway ... bu
Excellent
8.0
Pros: Everyone was very kind and professional.Room was clean with a modern decor. Will stay here again.
Cons: The lobby was clean and nice.... But the fragrance from some sort of deodorizer was obnoxiously strong smelt an Abercrombie & Fitch store. If your sensitive to fragrance avoid the lobby. Our room was also strong smelling but we opened window and it was fine in just a little while.
Excellent
9.7
Pros: Not noisy. Clean room. Starbucks served in the morning at the cafe in the lobby...very convenient
Cons: Would be great if the little cafe stayed open longer
Excellent
8.0
Pros: The look and room
Cons: I had to wait at the bar for a few minutes because no one was there.
Situated near the airport, this hotel is within 3 miles (5 km) of Avaya Stadium, SAP Center at San Jose and San Jose State University. San Jose Convention Center and San Jose Museum of Art are also within 3 miles (5 km). Mineta Airport Station is 5 minutes by foot and Gish Station is 10 minutes.
Overall 8.7 Excellent
Based on 147 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Difficult to read the soap jar labels in the shower. Need darker print.
Located in North San Jose, this hotel is within 3 mi (5 km) of Levi's Stadium, Santa Clara Convention Center and California's Great America. SAP Center at San Jose and Shoreline Amphitheatre are also within 9 mi (15 km). Champion Station is 12 minutes by foot and Tasman Station is 15 minutes.
Overall 8.6 Excellent
Based on 249 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Cons: WiFi speed
Excellent
8.6
Situated near the airport, this motel is within 3 miles (5 km) of Silicon Valley U.S. Patent & Trademark Office, San Jose State University and SAP Center at San Jose. San Jose Convention Center and San Jose Museum of Art are also within 3 miles (5 km). Gish Station is 6 minutes by foot and Civic Center Station is 17 minutes.
Overall 8.4 Excellent
Based on 1,149 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Okay
5.7
Okay
4.0
Excellent
10.0
Pros: The room was very nice, clean and comfortable. Staff was very polite and professional. Huge TVs in room!
Situated near the airport, this hotel is within 6 mi (10 km) of SAP Center at San Jose, San Jose Convention Center and Levi's Stadium. Mineta Airport Station is only a 4-minute walk and Karina Court Station is 7 minutes.
Overall 8.3 Excellent
Based on 340 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Cons: Rooms are quite small but clean.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Like most people I want a clean room, comfy bed and staff that cares about their guests. This hotel had all of that. I also travel with a roku and some hotels make that a pain that do. This hotel had solid WiFi and the tv wasn’t mounted which made for an easy install/removal.
Cons: Nothing. The hotel was worth the money.
Excellent
9.3
Pros: Cleanliness of room, friendliness of staff.
Cons: Tardy pickup from airport by hotel shuttle.
Situated near the airport, this hotel is within 3 miles (5 km) of Silicon Valley U.S. Patent & Trademark Office, San Jose State University and SAP Center at San Jose. San Jose Convention Center and San Jose Museum of Art are also within 3 miles (5 km). Gish Station is 7 minutes by foot and Mineta Airport Station is 18 minutes.
Overall 8.0 Excellent
Based on 571 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Good
7.6
Pros: Loved the morning breakfast. Room was nice and clean.
Excellent
8.2
Pros: Updated rooms with kitchen area, cleanliness of hotel
Cons: breakfast only served until 9:30 AM, pool/hot tub closed
Situated near the airport, this hotel is within 3 miles (5 km) of Silicon Valley U.S. Patent & Trademark Office, San Jose State University and SAP Center at San Jose. San Jose Convention Center and San Jose Museum of Art are also within 3 miles (5 km). Gish Station is 8 minutes by foot and Mineta Airport Station is 13 minutes.
Overall 7.9 Good
Based on 207 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
5.3
Pros: Convenient to SJC airport
Cons: Being remodeled, dated. Small bathroom, an outdated bathtub. Would not recommend for a family.
Mediocre
2.0
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Good
6.2
Pros: Our bed was comfortable and room was clean
Cons: Requested early check in and rooms close together for our group. We were late for our function due to late check in because of hotel and weren't even given rooms on the same floor as our friends. Staff said they were giving us an upgrade for our inconvenience and didn't. We were very disappointed in their failure to accommodate our only two request!! For that reason, we will not stay at the Sheraton again!
Good
6.6
Pros: The bed was comfortable
Cons: Older building and older AC System. In my first room, the AC was broken, but I was moved to another room where it was working. They have sleep number beds, but probably not the easiest things to use. Overall, it was ok. Not the nicest hotel I've been in, but better than average.
Mediocre
3.4
Cons: The fire alarm went off at 2:00 a.m. This wouldn't have been a problem in and of itself; however, there were NO STAFF MEMBERS around to direct guests or inform guests on when it was clear to enter. The only person around to answer questions was a security guard with an unbuttoned shirt. The next day, I expected some type of acknowledgement or apology for the inconvenience. Nothing. When I checked out a few days later, the front desk attendant laughed about it. The staff here is probably the most apathetic group I've ever seen at a hotel. The bed was LUMPY. No matter which way I positioned myself, there was a lump in the mattress. The shower drain was slow to clear. Overall, I wish I had stayed at a different hotel.
Good
7.0
Pros: Very close to San Jose airport and downtown. Free parking and wifi. Good retaurant.
Cons: This was not a Four Points by Sheraton, as mentioned in Kayak search. This was San Jose Airport hotel, which is being renovated to be converted into Four Points sometime in mid-September 2014. So, did not get an SPG points etc. for staying here.
Excellent
10.0
Pros: great service and excellent hotel
Good
6.3
Pros: the bed was new very comfortable the staff was great very helpful
Cons: there are under construction the name on the hotel was not the 4 points I guess there going to be. but not yet the elevators are old the one on the far right felt like it was going to fall at any moment! in fact it moved as we stepped in we all most fell down
Excellent
10.0
Pros: I love the rooms. They are clean and well maintained. I feel comfortable in every room I've stayed in. The service is wonderful. The staff is friendly and helpful. I enjoy coming back to this Four Points time and time again.
Excellent
8.3
Pros: Bed was nice and comfortable. Staff was nice.
Cons: It's in the middle of a transformation from San Jose Airport Hotel to a Four Points by Sheraton Hotel. Listed on Kayak as Four Points by Sheraton San Jose Airport but when I arrived the front desk could not find my reservation and said I was at the wrong hotel because they are not yet a Four Points By Sheraton. Once I confirmed the address they agreed I was at the correct hotel but that I needed to call Orbitz/Kayak and get them to fax over the reservation information including the method of payment. I spent about 30-45 minutes in the lobby making multiple calls to Orbitz/Kayak to get it resolved.
Excellent
8.3
Pros: Newly renovated rooms, new fixtures and linens, comfortable beds, easy in-room temperature control, nice front-desk staff, very nice and helpful support staff.
Cons: Hotel still under renovation (September 28, 2014) causing inconvenience in access. Due to the sloping sides and inadequate non-skid texturing in the tub, I decided it was too dangerous for my elderly mother to use the shower - not ideal for a two-day stay.
Excellent
8.2
Pros: Friendly staff, clean room, pool looked nice (too cool to swim).
Cons: Not the nicest location, not much in the area although close enough to the airport. Pretty noisy heater in the room.
Good
7.3
Cons: Under renovation, I couldn't easily find it at night. It didn't have a sign due to recent name change. Room was not well lighted.
Good
6.0
Cons: There was a large party going on in the banquet rooms, which you heard throughout the hotel. The worse part was when it was wrapping up. not sure what was being moved...i.e.: large furniture or equipment... But after 11 pm, it is inexcusable. I would definitely not use this hotel on Friday or Saturday night due to the noise levels.
Good
7.1
Pros: We had an early morning flight from SJC so needed a place to stay nearby. The hotel was comfortable and had a nice shuttle.
Cons: The hotel is off the beaten path and there isn't much nearby. We ended up needing to eat at the hotel bar (which turned out to be acceptable).
Excellent
10.0
Pros: They actually have great cable, very friendly staff, just overall a great experience!
Excellent
10.0
Pros: I was very please with the easy check in and check out process. The room was very clean, the bedding was very comfortable. The pool area was very clean and my family enjoyed night swimming as the pool was heated. It's near shopping and eating and the parking was easy.
Cons: The only thing that was slightly uncomfortable was the airconditioner. It's so close to one of the beds that the air is blowing on you the entire night.
Good
7.1
Pros: Hotel was clean. There is a good restaurant and a bar inside the hotel.
Cons: There was no mini fridge or microwave in the room. a lot of empty space in the room which needed some furniture, perhaps an extra chair, or a small table. e
Good
6.0
Cons: It is in the ghetto. Don't plan on leaving the hotel at night.
Excellent
9.1
Pros: The breakfast was bomb af and they gave us a late checkout which was so clutch. The Sheraton is where its at!
Cons: I didnt like how hard it was raining but theres nothing the hotel can do about that.
Good
6.8
Pros: Airport shuttle. Decent on site restaurant.
Cons: Room was exceptionally drafty. Work chair and desk uncomfortable to sit at. Location compared to other hotels in that area is poor - back in an industrial park amidst roads in various states of construction. Overall the entire building felt old and in need of an overhaul.
Located in North San Jose, this hotel is within 3 miles (5 km) of Rivermark Village, Intel Museum and Mission Santa Clara de Asis. Edward Peterman Museum of Railroad History and Avaya Stadium are also within 3 miles (5 km). Bonaventura Station is 19 minutes by foot and Component Station is 22 minutes.
Overall 7.6 Good
Based on 1,012 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
Excellent
8.0
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.6
Excellent
10.0
Excellent
8.0
Pros: Breakfast was amazing and the room looks nice with contemporary bathroom sink and fixtures. Also have Keurig brewer and pods in the room.
Cons: There was a cleaning spray left by staff near the coffee maker. There was also a safe in the room but wasn't reset so it's stuck in lock position. It would be nice if the safe was already reset for the next occupant instead of having us call them to do it.
Okay
5.7
Pros: Newly remodeled w super friendly staff
Cons: Our room had bits of food on the floor and someone else's sock- hadn't been vacuumed or cared for. The door had clearly been forced open previously and didn't fully close. Pool was inheated and unusable in April.
Mediocre
2.8
Pros: Location is close the the airport and next to highway and shopping areas. Internet is good.
Cons: Everything needs improvement. Room had bad smell. It felt someone urinated on the carpet. Room is humid even with AC on, Lighting is very poor.
Excellent
8.0
Pros: clean quiet room
Cons: bed too soft, and too high off ground
Excellent
10.0
Pros: The bed was super comfortable, the room very clean and pleasing. Very close to the San Jose Airport, 5 minutes. Perfect for our needs, I will make a point of looking for accommodations at La Quinta hotels in the future.
Excellent
10.0
Pros: I've always thought La Quinta's were great motor hotels, but I was not expecting to find such a beautiful modern style design, like other boutique hotels. The room was clean, the hotel staff were great. Access to WiFi was easy. And It took me less than ten minutes to get to the airport.
Cons: There are not a lot of dining choices near by, but it gave me an excuse to explore the city. I found some great restaurants about ten minutes away.
Good
7.7
Pros: Close to airport and Stanford. Standard hotel with no upgrades. We bought this for price point of 125 and i would stay there again if looking for a place to sleep.
Cons: Occasional outbound flights through night. I didn't hear them, and usually don't, but my wife woke up. There was a spider in the shower and another near the desk. Outside that, the carpet, linen, and furniture was new and clean.
Okay
5.4
Pros: The beds were confortable and the rooms clean. They changed me to 3 different rooms in 5 days because of several issues so I get the chance to try several beds. The staff was friendly.
Cons: The outside of the building looks more like a motel and the carpets looks old. In my first room, the AC was broken and it was 80F. They moved me to another room the next day just under the construction. The renovation was going from 8:30am until 6pm weekend included. Add the noise of the airplanes taking off, this hotel was the noisiest place I ever stayed. The hotel is directly under one of the runaway of San Jose airport and not next to it so the noise is higher than any airport hotel I stayed in the past. The food was terrible. I ate outside after my first breakfast there. There is no restaurant on-site or nearby. Their parking shares the parking of a fastfood but I don't call this a restaurant to eat. The neigborough was really not nice (industrial looking). I would never come back here.
Excellent
10.0
Located in Berryessa, this motel is 0.9 mi (1.4 km) from San Jose Municipal Golf and 3 mi (4.8 km) from San Jose State University. Silicon Valley University and Silicon Valley U.S. Patent & Trademark Office are also within 3 miles (5 km).
Overall 7.6 Good
Based on 529 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
Mediocre
3.1
Excellent
8.8
Mediocre
3.4
Good
6.6
Pros: Service was friendly, quick and simple. Happy to help with directions.
Cons: The water temperature in the sink was didn't get cold.
Okay
5.1
Pros: I like the fact that the staff here was incredibly friendly and accommodating. They did their best to help us out, so for that I thank you so much. Props to those working there.
Cons: The hotel can definitely upgrade their cleanliness. The sheets weren't very clean, and we had problems with the first two rooms before being moved to a third room which was better than the previous ones. Like mentioned, the staff was incredibly helpful so thank you for having accommodated us while staying there.
Good
6.3
Pros: comfortable bed
Cons: sheets weren't clean neither were some of the towels tv was static no pool or hot tub kayak says there is supposed to be
Mediocre
2.8
Pros: Staff was friendly. Fairly close to shops and attractions if you have a car.
Cons: This hotel was very old, doors open to parking lot with large windows that were not very secure, the bathrooms had rusty features, the tub was stained, spiderwebs in windows, thin towels, and minimal toiletries, the rooms were stuffy, the thermostat didn't work. I would not choose to stay here alone.
Mediocre
3.4
Pros: Leaving early
Cons: Feeling like I might be robbed or killed at any moment.
Okay
4.0
Pros: Usually stay at Hilton properties (every Hilton/Mariott was sold out the week I was in town) so that's what I have to base my review on. They were remodeling and trying to improve cleanliness. The staff was friendly. Close to airport, $10 uber ride to downtown.
Cons: Property was older, somewhat dirty, motel like with parking lot in front of rooms...
Good
6.5
Pros: The location was close to downtown and the airport. It was a $90 room vs $200 for a Hampton Inn or similar close by. It was definitely an Inn and not a hotel but the location was safe and rooms were clean and retail was close for dinner.
Cons: For the price and expectations it was fine. Being a smaller inn and independent you get what you pay for. It was clean and everything worked but it was a bit noisy being next to a busy road and it was raining and the rain flowing through the gutters was quite loud.
Okay
4.2
Pros: I liked the fact they don't use that bug spray in the room most hotels in that price class use. The furniture in the room is newish and the bedsheets didn't have any faint skidmarks that didn't get washed out. What do you expect?? This is a cheap place (even though you sold it to me for $80+ when it's worth $65 after taxes).
Cons: Hotel staff does not place a hold on the credit card for incidentals but charges the credit card after the guest arrives for $100. This means I have to monitor that those $100 are returned and this is extra work I do not appreciate. I think $80+ whatever I paid is totally overpriced for this hotel, what the hell are you people thinking? The place is also loud and the blinds in the room afford little privacy.
Situated in San Jose, this hotel is within 3 miles (5 km) of San Pedro Square, SAP Center at San Jose and San Jose State University. San Jose Convention Center and San Jose Museum of Art are also within 3 miles (5 km). Gish Station is only a 4-minute walk and Mineta Airport Station is 10 minutes.
Overall 7.6 Good
Based on 255 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.9
Situated near the airport, this hotel is within 3 mi (5 km) of Avaya Stadium, The Tech Interactive and SAP Center at San Jose. San Jose Convention Center and Winchester Mystery House are also within 6 mi (10 km). Gish Station is only a 3-minute walk and Mineta Airport Station is 13 minutes.
Overall 7.3 Good
Based on 607 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Next to the light rail
Cons: That there was no microwave in the lobby.
Excellent
10.0
Okay
4.8
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: The rooms are good for keeping noise out. I spent most of my time sleeping during the day and it stayed quiet. The staff were extraordinary at helping my every request.
Cons: I wish there were microwaves available in every room type.
Okay
4.2
Pros: Near San Jose airport.
Cons: Poor housekeeping: The closet door was off its track, and the toilet tank has an internal leak so you can hear water running all the time. I stayed there 4 days and the problems were never fixed, so it appeared that the hotel considered that tp be normal. Even though they had a Keurig coffee machine in the room, on several days, they didn't leave cups or sugar/cream, just the machine and a few coffee pods.
Okay
5.1
Pros: Stocked clean lobby and comfy
Cons: Rude check in clerk, wall paper was falling off the wall and bathroom door was of track
Okay
4.0
Cons: Noisy hotel. Have people talking in the parking lot all night. Windows don't block noise well. $13/day for parking.
Excellent
8.0
Pros: Location to SAP center.
Good
6.0
Pros: Next to the airport. Had a Keurig in the room with a couple decent cups of coffee.
Cons: Room air conditioner and elevator next door were loud. Food in restaurant was overpriced and not very good. Parking was a big hassle. Shower had very low pressure.
Good
6.0
Pros: The staff was kind
Cons: the conditions of the rooms, the lack of security in the parking lot.
Located in the heart of San Jose, this hotel is within 3 miles (5 km) of Silicon Valley U.S. Patent & Trademark Office, San Jose State University and SAP Center at San Jose. San Jose Convention Center and San Jose Museum of Art are also within 3 miles (5 km). Gish Station is 6 minutes by foot and Mineta Airport Station is 18 minutes.
Overall 6.7 Good
Based on 1,819 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
2.5
Cons: Noisy AC. Not great neighborhood.19th century TV and remote. Spend additional 20-30 dollars and better stay known national brand hotel.
Okay
4.0
Excellent
8.0
Okay
5.1
Excellent
10.0
Excellent
9.3
Pros: Great folks great service great place.
Cons: Actually nothing
Okay
5.7
Good
7.4
Excellent
9.7
Excellent
8.0
Mediocre
2.8
Excellent
8.5
Mediocre
3.7
Pros: The price.
Cons: Complimentary breakfast and workinf light.
Good
7.7
Excellent
8.8
Good
7.1
Okay
4.0
Excellent
9.7
Excellent
9.0
Excellent
8.0
Excellent
8.0
Okay
4.2
Good
6.2
Good
7.4
Good
6.0
Excellent
8.0
Excellent
10.0
Okay
4.5
Excellent
9.7
Excellent
8.5
Mediocre
2.0
Excellent
10.0
Mediocre
2.0
Excellent
8.0
Excellent
9.1
Pros: Rooms were very nice. The lobby and grounds were nice.
Cons: The outside of the buildings were outdated.
Excellent
8.0
Pros: Room was comfortable and clean
Cons: Limited parking
Okay
4.0
Pros: Not really anything I should've stayed at the holiday inn
Cons: The rooms and staff were not nice
Mediocre
3.1
Pros: We liked the room it was comfortable.
Cons: We reserve the room via internet for valentines day my husband and i. We paid with my bank card. When we got to the Hotel, the front desk lady named Amber asked for my name and she asked me for a credit card to keep and i know thats what all hotels do I've stayed in others before, soni hand her my bank card and told her the was the only visa card I carry, she immediately returned my card and said sorry but i need a different card, in a very rude way and didnt even look me in the eye. I explain to her i had reserved the room via internet and that the room was already paid and my husband and i came all the way from Salinas. She said there was nothing she can do that she couldnt accept my bank card. And i told her that I understand what she was telling me but if i knew she needed a different credit card in the first place, if when i made the reservation they made it clear i was going to need that i would have never reserve a room with them. At the and she took my card with no problem of course, but she was very unprofessional and rude. She made my husband and my self very uncomfortable. We paid around $136.00 for the night and at this moment my bank statements shows a $50 charge from them, i called to see what happend and inresived no help. I have to go personally tomorrow from Salinas to San Jose. Very unpleasant moment with Wyndham Gardens Hotel.
Excellent
9.4
Pros: Rooms were spacious. Bed was comfortable.
Excellent
8.8
Cons: Both the pool and spa were closed.
Good
7.4
Pros: Nice and clean
Cons: For the amount that you pay and a breakfast was not included didn't make sense. Rooms look like they used to be offices. Staff was a bit unfriendly, they didn't look me in the eye and barley said anything during my check in and check out, kind of made me feel uncomfortable and makes me want to take my business elsewhere.
Okay
5.1
Pros: Location and shuttle service work well.
Cons: Updates to the rooms are nice while the bathrooms still need updating if one spends $100+ a night here. Grounds outside need cleaning.
Excellent
9.1
Pros: Very clean and excellent customer service.
Cons: Couldn't adjust heater since it is set to 70 then 68 at night. It was too cold at night and had to sleep with sweaters on.
Poor
1.9
Do not book- especially through KAYAK. We chose this hotel because of the location and it was supposed to have a free shuttle to the airport. This hotel does not offer shuttle service after 7:30 AM. We did not learn this until we reached the hotel. (I had contacted Wyndham ahead of time to confirm shuttle service). We had to get a taxi for our morning flight. I attempted to contact Wyndham to complain about this. However they will not help, since it was booked through a third-party. I believe I should be reimbursed for part of our stay, since advertised services were not provided.
Good
6.8
Pros: Proximity to the airport was great.
Cons: The last night of our stay we got in late and our keys would not work. We got new ones from the desk and that fixed it. I took a shower and discovered no bath towels. Also almost no toilet paper. The coffee maker filter holder still had coffee grounds, so I guess they didn’t replace it. I guess kind of minor stuff, but annoying.
Good
7.6
Pros: Inside room was well put together. Hot water was great and water pressure was good. Staff was pleasant
Cons: There were extra curricular adult activity going on around the hotel. Which I doubt staff can control Ice machine was broken and widows didn't open to take advantage of cool night breeze
Good
7.7
Pros: My room was very comfy, great bed. Staff were very helpful and courteous. Surprisingly good food options somewhat nearby.
Cons: Common areas could be a bit cleaner. Lots of families, so can understand how it gets messy. But my room was very clean and great for what was needed - a place to stay that was accessible to SJC airport. Nice airport shuttle.
Good
6.0
Pros: Grounds were clean and well kept, especially the pool area.
Cons: Bar/club attached to hotel makes relaxing a little difficult. We could hear the music in our room....made it a difficult night for my 6 month old.
Good
6.0
Pros: location
Cons: outdated
Good
7.7
Cons: Very expensive ($250) for one night. This was not the rate I had paid in the past and I feel that they take advantage of the fact that they are near the airport. It is an older motel set up. Not worth the price in and of itself.
Situated near the airport, this hotel is within 3 miles (5 km) of Avaya Stadium, Rivermark Village and Silicon Valley University. SAP Center at San Jose and San Jose Convention Center are also within 6 miles (10 km). Mineta Airport Station is 10 minutes by foot and Karina Court Station is 10 minutes.
Overall 6.5 Good
Based on 691 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
The hotel staff were friendly and helpful. However, the room was very dirty. It was clear that the bathroom door had not been cleaned around the handle. The tops of the door trim and mirrors were covered with dust, and under the bed it looked like it had never been vacuumed -- layers of dust. If a person is allergic to dust, I'd recommend to not stay here.
Excellent
10.0
Excellent
8.5
Good
7.4
Mediocre
3.7
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Good
7.3
Pros: Very friendly staff. Nice breakfast.
Cons: The hotel nickel and dimes you. $2.50 for bottled water, $19 a day for parking, expensive breakfast and dinner.
Excellent
8.0
Cons: I was charged twice for parking at the hotel. We were not allowed in/out entry into the parking area with our room keys. I was charged for parking at the parking gate and on my final bill. I called the hotel for REFUND and I haven't seen the refund on my bank statement as of this moment.
Excellent
8.5
Pros: It had fresh cookies amen to that.
Cons: Floors in hotel looked old and gross
Excellent
9.4
Pros: The hotel is very conveniently located near the airport and was clean, with an older vibe. Our maid service was good. An event I wanted to attend was being held at the hotel and the facilities were great for hosting it. The business area adjacent to the lobby was very helpful with three computers. It was easy to research places of interest, purchase tickets for area attractions and print them out on the attached printer, which was free to use. A nicely maintained pool and hot tub had liberal hours of use and a nice assortment of tables with chairs, umbrellas and sunbathing lounge chairs surrounding them. The pool towel shelves were always stocked. Free shuttle service brought us to and from the airport with minimal waiting. I would stay here again due to the convenience to airport and ease in attending events. The staff was very friendly and texted me several times during our 5-night stay to see if we needed anything. They happily provided warm cookies (very yummy!) upon request! The breakfast buffet at Sprigs was very good ($21.00 per person and not included in the room rate). We grabbed a turkey sandwich with basil pesto at the coffee bar for lunch one day and it was good. ($7.50) The bar in the lobby of the hotel has limited food service but we found it adequate for our off-hours needs ($17 bar burger, $13 Caesar Salad ($4 additional to add chicken) and the food was very good. Spencer's, the fine dining location with entrees starting in the $22+ range), was not open on Sunday. (See my comments on restaurant availability in other column.)
Cons: We wanted cold water bottles for our daily excursions and our room didn't have a refrigerator. We've not stayed in a DoubleTree hotel without a fridge in our room before this, so we never thought to ask when we booked. There was no microwave, either. A coffee pot was the only room amenity. We were told that only floors 9 and 10 had refrigerators and microwaves but we could add both to our room for DAILY $30 and $10 charges, respectively. We thought that was ridiculous when other hotels, in and out of the Hilton brand, include them in the quoted room rates. I guess the hotel wants guests to pay $2.50 (and up) per small, cold water bottle instead, if room not "upgraded" to 9th or 10th floor. Sprigs, the casual breakfast dining room, should not close at 11:00 AM and should be open for lunch. The coffee/snack bar has a very limited food menu and it closes at 2:00 PM. Since the hotel is in a business district, options for nearby, walking distance eating are limited, especially for dinner; almost all are completely closed on weekends. Spencer's is a formal, on-site restaurant with higher priced entrees. Room service meals are available, but not our traveling style when we want to see sights. The bar in the lobby had good food but the service was slow.
Excellent
8.3
Pros: Rooms are spacious and clean.
Cons: You have to pay for almost everything else; internet, parking, breakfast.
Good
7.1
Pros: Restaurants in hotel close to airport
Cons: Rooms were outdated
Okay
4.0
Pros: room size
Cons: old decor poor food choices old shower old amenities unclean pool
Mediocre
2.0
Cons: They overbooked rooms. We booked and paid for our room weeks in advance. When we arrived late at night with our three children, they told us they didn't have a room for us and sent us to another hotel. It was pretty awful.
Excellent
10.0
Pros: Bedding was very comfortable and the property is beautiful.
Cons: The airport shuttles only hold 9 passengers and when we needed the 4:30 a.m. ride and there were 24 people standing there and only one shuttle, we decided that Lyft was our only option. Otherwise the shuttle is prompt and appreciated. The pillows are extremely soft and a firmer option would have been nice, but we made due.
Good
7.4
Pros: The room was clean and tidy. Very simple, no art or decor to speak of. The lobby looked new and modern. Staff was very professional and nice.
Cons: The HHonors floor was still in carpet from the 90's. Very old and out-dated. The room was very dated as well. My daughter who is 5'4" could press on the ceiling tiles, they were so low and old.
Good
7.4
Cons: Warning: Parking is NOT free at this hotel, not even for guests. You'll be forced to pay $20 to park per night! This made for a very obnoxious surprise during check-in.
Excellent
8.8
Pros: The bed and the pillows were so comfortable. Room was big.
Cons: N/A
Excellent
8.0
Pros: Love that every room has their own balcony for fresh air. Great ammenities down stairs and friendly staff! I always enjoy the excellent customer service here. The location of the hotel is convienent, close to restaurants, shopping, and airport.
Cons: Going in and out of the parking lot became an issue. At the Doubletree guests have the option of valet or self park (you are charged a nightly fee per night). We chose to self park, upon entering and exiting guests must use a parking ticket to do so, the parking meter ended up not working so we'd be stuck for 15-20 minutes along with everyone else trying to get out. They should use room keys for this versus paper tickets that eventually get bent out of shape.
Excellent
8.2
Pros: Great bar with food
Cons: AC unit did not have working auto for fan
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