Traveler reviews
Overall rating
8.1
Excellent
Based on 524 reviews
Boarding
8.4
Comfort
7.9
Crew
8.8
Entertainment
7.8
Food
7.6
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Round-trip
Economy
ANA information
| IATA Code | NH |
|---|---|
| Routes | 288 |
| Top route | Tokyo Haneda to Fukuoka |
| Airports served | 88 |
| Top airport | Tokyo Haneda |
ANA traveller reviews
Pros
"Clean plane and comfortable seats"
(in 24 reviews)
"Overall had a great experience."
(in 15 reviews)
"Friendly staff and decent size"
(in 196 reviews)
Cons
"A bit rude flight attendant."
(in 141 reviews)
"The movie selection is somewhat weak"
(in 27 reviews)
"No available slippers for economy class."
(in 41 reviews)
Recent reviews
Traveler rating
80
17
8
9
1
Find reviews that mention:
crew was great
food was good
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6.0
Food
review from
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10.0
I'm reall satisfied with ANA.
review from
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10.0
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
review from
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10.0
Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.
review from
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7.9
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
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5.9
Food was not good at all
review from
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5.9
Airplane food was not good from Manila to Chicago. But the flight from Chicago to Manila - food was great! Big contrast
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3.9
Food from Philippines to Japan was excellent but served a little late. Food from Japan to USA WAS LOUSY and they only served hot food one time for breakfast which means 2 hours away from arrival. Hot food meal should have been served 2 hours after boarding in an airport where everything ia closed after 9 pm. Some of the connecting passengers did not have a hot meal for at least 12 hours or maybe more.
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7.9
Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
review from
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10.0
Pros: The crew was awesome. They went above and beyond.
review from
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10.0
Pros: Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service.
review from
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10.0
Pros: the Crew as always on ANA flights is amazing
review from
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10.0
Cons: Great flight, great flight staff.
review from
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10.0
Cons: The crew of ANA was incredible. I think it is my best flying experience to Asia
review from
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10.0
Pros: Awesome crew
Cons: Old seatingreview from
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7.5
Pros: The simplicity.
Cons: A closer gate. Some inflight food.review from
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5.6
Pros: Crew service is good!
Cons: The seat is really cramp and tight!!review from
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8.0
Pros: Crew service is excellent!
Cons: The seat is really cramp and tight!review from
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10.0
Pros: Yes, it was great.
review from
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10.0
Pros: The crew took care of us during a strange virus affected flight.
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10.0
Pros: crewe were excellent
Cons: nothing !review from
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10.0
Pros: Space and courteousness
review from
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10.0
Pros: The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again.
Cons: Nothing reallyreview from
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8.0
Pros: The crew was professional and super friendly.
Cons: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.review from
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6.3
Cons: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
review from
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9.6
Pros: Again, the crew was extremely polite and accomodating. I’d fly with them again!
review from
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9.3
Pros: The crew is awesome. They’re so polite and helpful.
Cons: I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.review from
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10.0
Cons: Selecting seats online
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10.0
Pros: Crew was friendly, eager to help. Flight arrived on time.
review from
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10.0
Pros: Love ANA. Always a pleasure.
review from
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Flight status
ANA route map
Top airports served by ANA
- Tokyo Haneda Airport (HND)
- Tokyo Narita Airport (NRT)
- Osaka Itami Airport (ITM)
- Okinawa Naha Airport (OKA)
- Fukuoka Airport (FUK)
- Sapporo Chitose Airport (CTS)
- Osaka Kansai Intl Airport (KIX)
- Hiroshima Airport (HIJ)
- Kagoshima Airport (KOJ)
- Matsuyama Airport (MYJ)
- Takamatsu Airport (TAK)
- Shanghai Pu Dong Airport (PVG)
- Kumamoto Airport (KMJ)
- Okayama Airport (OKJ)
- Komatsu Airport (KMQ)
ANA contact information
- NH IATA Code
- +81-3-6741-6683 Call
- ANA.co.jp Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.