IATA Code | NH |
---|---|
Routes | 269 |
Top route | Tokyo Haneda to Fukuoka |
Airports served | 85 |
Top airport | Tokyo Haneda |
Late, Dirty, Rude
The ANA Staff were great and the plane was comfortable.
How can domestic be so pleasant.
Ana is absolute world class They should not work with united
Japan and China airlines were incredible. On board service was impeccable. All the flight attendants were helpful, friendly, and always smiling. Airplanes were very clean. The boarding crew was extremely accommodating and very nice as well. Overall I was extremely impressed.
Japan and China airlines were incredible. On board service was impeccable. All the flight attendants were helpful, friendly, and always smiling. Airplanes were very clean. The boarding crew was extremely accommodating and very nice as well. Overall I was extremely impressed.
I chose my seat for the window: there wasn’t a window in my row. The charging function for my device didn’t work.
I slept during flight so didn’t eat at all. Very kind flight attendants.
Again the ANA flight was canceled. Rebooking with Vietnam air was not good. Vietnam air is sub standard. Will not use a third party booking, like kayak again.
The flight was canceled due to a mechanical problem. The rebooked flights were snot good. Many complexities. Will not use a third party booking again.
All is good
All is good
Online check in doesn’t work
Online check in doesn’t work, talked to other people in line and they also couldn’t do online check in
Same food options being served during connecting flights from Singapore-Japan & Japan- Singapore after one week despite different travelling hours . Rather disappointing.
Thanks ANA team, overall I had a good experience flying with ANA. Just one comment, the same food option was served on the flights connecting Singapore -Japan & Japan- Singapore after a week. This drawn disappointment to our expectations to the food and ended up eating the same food one week later on the return trip even though it was a different timing. I believe this could be better managed. Thank you.
Need to have more good movies from the world,
Not much world movies especially other Asian countries movies (only Japanese movies)
The airline sent a a very nice flight attendant to pick us up at the Chicago airport and walked us to the gate because the earlier flight was delayed. Then we didn't miss the flight. The customer service was amazing and outstanding! We appreciate the staff members so much!
Our flight that was before this one was delayed, and I appreciate that this airline sent a very nice flight attendant to pick us up at the Chicago airport and walked us to the gate. They waited for us, so we didn't miss the flight. That was amazing and outstanding customer service! We appreciate you so much!!
ANA’s food has really slipped. The offerings are unappetizing limp concoctions. Very little choice in drinks or large snack. The main meal consisted of either a very smelly fish flakes over rice or pancakes and almost nobody ordered the fish flakes; FAs tried to talk everyone into taking the fish. Plan better or offer more universally appealing options.
Online check-in wasn't available. Boarding was smooth. Entertainment control panel froze during flight and wifi was never available for purchase. The food was very mediocre and the plane was filthy even in the business class seat with lots of different people's hair on the floor and generally visibly dirty in the nooks around the seat! Business class seats are also tiny. United Business class is very low quality compared to ANA or Emirates Business which are far better.
Hard to get comfortable in a small chair for 10hrs. But flight was great !
Food
I'm reall satisfied with ANA.
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
Food was not good at all
Airplane food was not good from Manila to Chicago. But the flight from Chicago to Manila - food was great! Big contrast
ANA offers direct flights to 82 cities in 22 different countries. Fukuoka, Tokyo, and Osaka are the most popular cities covered by ANA.
ANA concentrates most of its flight operations in Tokyo.
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