|Top route||Vancouver Intl to Toronto Pearson Intl|
|Top airport||Toronto Pearson Intl|
90 min delay
Seven hour delay
Excellent service and very sharp on time
Air Canada cancelled our Montreal<->Miami direct flights both ways, the latter only 13 hours before take off. In both cases they offered alternative bookings that tripled our travel time with no compensation. We declined the return flight (via Denver) and rebooked on Air Transat (direct). Be very careful using this route as Air Canada seems to cancel these flights often.
Both outbound and inbound they changed the aircraft which meant our good seats got changed to bad. The flight times got changed twice as well. Not what you wanted on New Year’s Eve. Lots of people missed connecting flights.
Flight attendants were efficient and friendly. Flight was delayed 1.5hrs then no ground personnel at destination in Toronto. Over 2 hours late!!
All good but wish they had offered ear phones.
Comments were listed in the other screen
Our first leg from Fort Lauderdale to Toronto was delayed three hours because of ground crew issues. We missed our connection but Air Canada booked us on the next flight out. That was great. But then, they held us on the plane for almost two hours while they waited for other delayed flights to come in. I feel that they did this so that they didn't have to put these passengers up for the night. So they ended up inconveniencing the rest of the people on the plane. I would have felt badly for those passengers, but they didn't hold any flights for us.
Delayed at gate landing for 30 mins due to ground crew shortage. Unacceptable
This was an excellent flight with very few people on board. Only issue was the 30 minute departure delay and this was communicated well so we weren't left hanging. Traveler communications in Cancun airport aren't the best, but that isn't AC's fault.
1.5 hours req’d to fly “international” to US for a 1 hour flight. Showed up 1+15 prior to takeoff and told the the flight was “closed.” Canada can only be analogized to “girls gone wild.” The COVID “scamdemic” needs to end and Canada keeps perpetuating the fear. Flying on an airline is ass-pain enough, but AirCanada takes it to a new level
The flight attendants were wonderful, polite and attentive.
Direct flight is the only plus. Otherwise food is poor quality and the bags took forever to arrive in Toronto. They were fast in Delhi airport though.
On time departures, early arrivals, great crews. Can't ask for any better
Easy check in, excellent onboard service.
Easy Covid check in. Excellent onboard service.
On the plus side: Short, easy flight with no issues. On the minus side: Coach seats are narrow, uncomfortable, & close-packed. The flight was full, I felt totally sardined and I am NOT a large person. Also, as the flight was taxiing to the runway they played what felt like an endless stream of commercials with the audio broadcast through the plane's speakers. And of course, the one speaker directly over my head was SO FREAKING LOUD I needed to put my fingers in my ears. That volume also applied to virtually every announcement that was made over the course of the flight as well. So yeah - we got there quickly and in one piece, but it was a fairly miserable experience.
Good flight. On time. A bit crowded but organized and reasonably comfortable. Good job air Canada!
Seats are way too tight. If seats are a little bit wider then I will take AC again.
Just pretzels and a soda??? How about a butter tart or some other sort of dessert type food.
Too many late departures, but the most decent AC flight in ages
We were in business class and had to go and find someone to get a drink a couple of times during the flight. Meanwhile, the lady in front of me slept for the first part of the flight and had her dinner later (making a lot of noise) and the steward treated her like royalty. Deplaning was also extremely odd as they spent 15 minutes letting all people off first that had to catch other flights. We were only 15 minutes late. I’ve almost never had to do that before, and only when we were extremely late. Almost seemed like this crew was new and/or inexperienced. Im sure they are going to blame Covid!
horrible experience, almost like a death wish. 4 hours delay, scary flight, extreme turbulence
They simply did a great job. Covid makes it more complicated but they rose to the occasion. Maybe too many announcements
Everything when without a hitch
The transfer in Toronto for my connection , was a close call. The custom lines were long . More time needed between flights for no issue for connecting flight.
On board Air Canada flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Air Canada assistance team will most likely ask you to pay extra for checked luggage.
Air Canada offers direct flights to 109 cities in 54 different countries. Toronto, Vancouver, and Montreal are the most popular cities covered by Air Canada.
Air Canada concentrates most of its flight operations in Toronto.
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