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90 min delay

Seven hour delay

Air Canada cancelled our Montreal<->Miami direct flights both ways, the latter only 13 hours before take off. In both cases they offered alternative bookings that tripled our travel time with no compensation. We declined the return flight (via Denver) and rebooked on Air Transat (direct). Be very careful using this route as Air Canada seems to cancel these flights often.

Both outbound and inbound they changed the aircraft which meant our good seats got changed to bad. The flight times got changed twice as well. Not what you wanted on New Year’s Eve. Lots of people missed connecting flights.

Flight attendants were efficient and friendly. Flight was delayed 1.5hrs then no ground personnel at destination in Toronto. Over 2 hours late!!

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Our first leg from Fort Lauderdale to Toronto was delayed three hours because of ground crew issues. We missed our connection but Air Canada booked us on the next flight out. That was great. But then, they held us on the plane for almost two hours while they waited for other delayed flights to come in. I feel that they did this so that they didn't have to put these passengers up for the night. So they ended up inconveniencing the rest of the people on the plane. I would have felt badly for those passengers, but they didn't hold any flights for us.

Delayed at gate landing for 30 mins due to ground crew shortage. Unacceptable

1.5 hours req’d to fly “international” to US for a 1 hour flight. Showed up 1+15 prior to takeoff and told the the flight was “closed.” Canada can only be analogized to “girls gone wild.” The COVID “scamdemic” needs to end and Canada keeps perpetuating the fear. Flying on an airline is ass-pain enough, but AirCanada takes it to a new level

Direct flight is the only plus. Otherwise food is poor quality and the bags took forever to arrive in Toronto. They were fast in Delhi airport though.

On the plus side: Short, easy flight with no issues. On the minus side: Coach seats are narrow, uncomfortable, & close-packed. The flight was full, I felt totally sardined and I am NOT a large person. Also, as the flight was taxiing to the runway they played what felt like an endless stream of commercials with the audio broadcast through the plane's speakers. And of course, the one speaker directly over my head was SO FREAKING LOUD I needed to put my fingers in my ears. That volume also applied to virtually every announcement that was made over the course of the flight as well. So yeah - we got there quickly and in one piece, but it was a fairly miserable experience.

Seats are way too tight. If seats are a little bit wider then I will take AC again.

horrible experience, almost like a death wish. 4 hours delay, scary flight, extreme turbulence