IATA Code | AC |
---|---|
Routes | 435 |
Top route | Montreal Pierre Elliott Trudeau Intl to Toronto Pearson Intl |
Airports served | 119 |
Top airport | Toronto Pearson Intl |
The luggage cabin door just broke while we were taking off. The monitors on the seats were not working. The bathrooms were not replenished with napkins.
Nothing too bad
The luggage space overhead is the old configuration. Bags can't be stored in a vertical position. Delay at arrival gate in SFO, but I can deal with that. Service was fine.
During boarding, the crew told us there was new room left in the overhead bins, so carry-ons that didn't fit under the seat needed to be checked. Barely half the passengers had boarded at that point. I left my carry-on case outside the plane for checking. When I got on the plane, I saw there was still plenty of space in the overheads, so I went back and got my case. Another complaint, there was literally no entertainment of any sort on this plane. No screens for movies, no headphone jacks for music, nothing. I could understand if it was a an hour-long commuter flight, but it was 3+ hours.
Start drink service earlier, midway they had to stop as we were arriving.. Staff knows this is a short flight - so get your act together and start the service as soon as possible when the plane reaches cruising altitude
Meal selections were not available, they ran out of first selections as well. Food lacked taste (and no it was not because of altitude) - it was just sub-standard.
I travel frequently and every single Air Canada flight I have taken in the past 2 months there has been an issue, especially with flight delays…
One hour delay for takeoff. Hostess was nice.
Flight delayed three and a half hours due to mechanical problems with the plane!
meal should be served on a larger tray.
I upgraded to a seat with more legroom, plus the seat next to me was empty, so it was a pretty comfortable flight.
The flight was late departing and late arriving.
Just delayed an hour almost 11 pm arrived in Vancouver.😌
The gate and check-in were a nightmare. Even though my itinerary only had a layover in Vancouver, I was required to recheck my luggage, then I was required to pay $135 for a reason that I still can't understand-the agent's explanations made no sense. I am furious with Air Canada. (On top of this, my flight to Seoul was delayed and I ended up missing my connection to Ho Chi Minh City.)
Good flight. Crew was professional ,kept us updated.
They were wrong in their information of which carousel our luggage was going to be . at Detroit Intl airport
Delayed in Chicago and movie screen didn't w
Delayed in Chicago. My movie screen didn't work.
TSA scanned my boarding pass and i got through the gate but they airline deemed my not valid. Major flaw in the communication and boarding pass scanning system and now I’m paying an extra 2000 for the whole flight
This didn’t apply to me but some travellers might like to know. On Air Canada flights using a small plane (Bombadier 200) the size of carry on luggage is reduced. I saw several travellers with normal size carryons have to pay extra because the bags were too big.
Canbin crew were very attentive.
Friendly and attentive crew, flight was delayed but we made up time in the air!
Quality of food could have been better.
There were no delays with the flight and check-in was fast and easy.
Excellent plane condition with spacious seat. Highly recommend
Overall very good flight experience by kayak flight.
Good flight - on time.
Good flight that was on time.
Fare for value was excellent. 30 minutes late on arrival, but tolerable as had no connections.
Air Canada is fine, right up until the point you have any sort of problem. In my case, they lost my luggage and communicated about it poorly. There’s no one working the baggage office, and the one employee I managed to find didn’t know how to operate their system. The tracking app they refer you to doesn’t work, and their customer service is impossible to reach.
On board Air Canada flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Air Canada assistance team will most likely ask you to pay extra for checked luggage.
Air Canada offers direct flights to 118 cities in 49 different countries. Toronto, Montreal, and Vancouver are the most popular cities covered by Air Canada.
Air Canada concentrates most of its flight operations in Toronto.
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