|Top route||Santa Cruz de Tenerife Tenerife-Norte to Madrid Barajas|
|Top airport||Madrid Barajas|
What could have been better? The seats and food service
Air europa sucks
The 787 is like being on the ground! great plane..
I have loved the flight, very professional and caring staff.
I was in flights from sap paulo <-> Madrid, the last one 11/15/21, That takes around 10:30 hour. Can you imagine that is served only a POOR meal after one hour of flight and nothing more??? We don’t have any service (besides in the morning a payed kart) or crew working in anything more than masks control. You need to pay for water / coffee is reasonable ? Even if you consider as low cost flights that you payed around U$ 700, courtesy and education should be showed by crew, things that Air Europe should learn to their employees on the airplane, a very rude people!!! It was not with me, but a complain for a lot people around. I have never been treated Like this before. Air Europa your journey will be short walking in this road. I, a constant traveler, will never more flight with you. I don’t need this kind of services!
After landing in Paris every one in the plane had to get on a bus which was packed and every Covid protocol was violated. There was no social distancing. It was disappointing. There was an empty bus right behind us. A few passengers asked to get on it to keep some distance between people but the driver refused. Probably you do not care.
Pros: Extremely professional boarding process, and kind and attentive flight crew.
Pros: Comfortable great crew, great experience for first time flight with them
Pros: Smooth travel
Cons: I can’t think of anything
Pros: Video was good, seats were good.
Cons: Man doing the check-in in Madrid (site 909) was very rude and unhelpful.
Cons: Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!
Pros: crew was nice
Cons: they lie to you, they tell you that your luggage is included and then it's not and it cost you $300 more. only one meal in 9 hour flight. Find another company and another searcher
Pros: the crew was nice
Cons: They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher.
Pros: Between this nonstop and Iberia’s nonstop, these seats are much more more comfortable, they recline and there is actual legroom.
Pros: The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!
Cons: They should have offered the empty seats to the passenger as soon the plane closed to take off.
Pros: I was going to SpIn for several weeks what could be wrong
Pros: Air Europa sucks. Avoid if you can. Not worth the savings.
Pros: Comfortable and smooth landing of the Captain.
Cons: Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????
Pros: More legroom than other airlines, timely and in flight entertainment.
Pros: The tablet selection was very variety.
Cons: The announcement was hard to hear the volume was loud but something not quiet understandable
Cons: If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US.
Pros: Nice crew, flight landed on time
Cons: Temperature was very hot and embarking procedure took a while to be completed
Pros: Excellent on time, quick turnaround with Canary Air
Cons: Air Europa...everything
Pros: The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach
Cons: There was no air
Pros: Great crew and seat
Cons: Could have offered more included meals and drinks
Pros: Great crwe and Nice seat
Cons: There was not enough include meals and drinks
Pros: The crew didn’t have most things listed that should have been for sale. They were annoyed when asked for things. If you needed something mid flight you had to go to the service area...they would not serve you at your seat.
Cons: Everything...app didn’t work, baggage allowance wasn’t clear (extremely overpriced), crew was irritated...don’t use this airline if you don’t need to
On board Air Europa flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Air Europa assistance team will most likely ask you to pay extra for checked luggage.
Air Europa offers direct flights to 52 cities in 26 different countries. Madrid, Santa Cruz de Tenerife, and Las Palmas de Gran Canaria are the most popular cities covered by Air Europa.
Air Europa concentrates most of its flight operations in Madrid.
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