Traveler reviews
Overall rating
6.4
Good
Based on 9,728 reviews
Boarding
6.8
Comfort
6.4
Crew
7.4
Entertainment
6.3
Food
5.8
Skip to main content
More
Find cheap flights on American Airlines
Round-trip
Economy
American Airlines information
| IATA Code | AA |
|---|---|
| Routes | 1432 |
| Top route | Dallas/Fort Worth to Los Angeles |
| Airports served | 227 |
| Top airport | Dallas/Fort Worth |
American Airlines traveller reviews
Pros
"Crew was friendly and nice."
(in 1650 reviews)
"Flight crew was pleasant enough."
(in 1617 reviews)
"First class was pretty comfortable."
(in 59 reviews)
Cons
"Flight attendant was very fun."
(in 3260 reviews)
"Our flight was delayed two hours."
(in 3286 reviews)
"Flight was delayed due to weather."
(in 62 reviews)
Recent reviews
Traveler rating
7585
4169
3671
4008
116
Find reviews that mention:
flight attendants
delayed flight
missed my flight
great flight
crew was great
old plane
hour delay
fly american
leg room
first class
mechanical issues
-
10.0
Smooth flight
review from
-
10.0
Super fast
review from
-
10.0
Fast and easy
review from
-
10.0
Loved that drinks got served two times
review from
-
10.0
Everything was ontime.
review from
-
6.0
Most bored and indifferent Gas I ever encountered.
review from
-
6.0
Boarding was delayed from technical difficulties for over 2 hrs in increments of 30 minutes. Staff kept us informed progressively however water and snacks would have been a nice gesture if nothing atleast miles credited to registered Loyalty card.
review from
-
10.0
As expected from AA
review from
-
10.0
American Airlines ! as usual.
review from
-
8.0
They schedule departures for side by side gates at the end of the concourse creates a mass crowd
review from
-
2.0
We were an hour late and I missed my connection flight and had to stay overnight in CLT
review from
-
8.0
I always fly American. No food or entertainment because of short trips, but it's a decent flight.
review from
-
8.0
Nice people but pretzels only choice? Yuk!!!
review from
-
8.0
3 hour flight and one drink service???? Come on guys how lazy and uncaring is that. Not a great service at all
review from
-
2.0
They were fighting inside the plane. Awful
review from
-
2.0
The person in charge of check in in Casablanca was extremely rude. Tall man, small head, almost to no hair, dark skin. He managed to be so disrespectful with smart-ass remarks only because I asked him if I could buy a charger anywhere close to the airport. Worst airport area ever. This area was where I was waiting to get into my plane to laayoune. So the check in area in Casablanca. I got into the flight from Casablanca to Laayoune.
review from
-
10.0
It was a short flight but everything was a smooth ride.
review from
-
10.0
Not sure I like having to use my own device
review from
-
10.0
Not sure I like having to use my own device.
review from
-
10.0
No delays. Good with communication.
review from
-
10.0
It ran on time and good communication. No delays.
review from
-
10.0
Great crew; surprisingly good vegetarian lasagna (did not use entertainment)
review from
-
6.0
the seats have gotten too narrow....please don't make them any smaller! Please enlarge them on next plane purchases.
review from
-
8.0
Less turbulence. Not an airline issue.
review from
-
10.0
thanks
review from
-
10.0
everything is great
review from
-
10.0
On time and great flights
review from
-
10.0
All good crew were top notch, boarding smooth and the business class seating was supremely comfortable, nice to get upgraded, thanks AA
review from
-
10.0
There was food service in business class but we had already eaten lunch at DCA where they have some real good food stops…so rating was neutral. However staff on board were excellent, connection was long enough not to rush but wuick enough to get home on time. All round absolutley nothing to complain about at all ! Thanks AA
review from
-
6.0
The wifi on all my flights performed rather poorly. That was frustrating as I had paid for internet. Also my flight had a baggage claim transfer that i was unaware of.
review from
American Airlines FAQs
What is American Airlines' carry-on size allowance?
Where does American Airlines fly to?
What is American Airlines’ primary hub?
How does KAYAK find such low prices on American Airlines flights?
Flight status
American Airlines route map
Top airports served by American Airlines
- Dallas/Fort Worth Airport (DFW)
- Charlotte Douglas Airport (CLT)
- Miami Airport (MIA)
- Phoenix Sky Harbor Intl Airport (PHX)
- Chicago O'Hare Intl Airport (ORD)
- Philadelphia Airport (PHL)
- Los Angeles Airport (LAX)
- Washington, D.C. Reagan-National Airport (DCA)
- New York John F Kennedy Intl Airport (JFK)
- New York LaGuardia Airport (LGA)
- Boston Logan Intl Airport (BOS)
- Orlando Airport (MCO)
- Austin Bergstrom Airport (AUS)
- Las Vegas Harry Reid Intl Airport (LAS)
- Tampa Airport (TPA)
American Airlines contact information
- AA IATA Code
- +1 800 433 7300 Call
- AA.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.