|Top route||Medellín Jose Maria Cordova Intl to Bogotá El Dorado|
|Top airport||Bogotá El Dorado|
Pros: Everything was great Awesome service thank you
Pros: The crew is very polite and organized. They are really making an effort to be on time
Pros: The crew was nice. I had the front seats ehich were super comfortable.
Cons: Cheaper fares. Avianca has always been an expensive option.
Pros: Perfectly organized. Clean and well sanitize.
Pros: We took off on time
Cons: Quise comprar un equipaje 3 dias antes, la app es malisima, trate mil vecss Imposible siempre fallaba Lleve al aerop los comorobantes e igual mw cobraron el Doble, la gerete una maleducada me trato super mal, me pidio comprobantes, le mostre y no hizo nada Horrible atencion!!!!?? Desastre
Pros: Flight cancelled at last minute still awaiting refund to my credit card. 4270 xxxx xxxx 9954
Cons: We understand the problems with cancellations but refund online after phone agent said that was the only way is still missing.
Cons: My wife lost the fly for delay in the first fly from Cúcuta to bogota
Pros: Comfortable flight good crew
Cons: The boarding process could use help, to chaotic at times but some of the has to do with the countries policies. But I’d give it a B+
Cons: We were not allowed to check my bag in line 2 hours early. Time listed on e boarding pass was at gate but we were in line 2 hours early and not alerted to get put ahead in lines. Misleading us and 3 others we knew of to not allowed to check bags or go to gate. Had to rebook next available 1 1/2 days later.
Pros: Crew was ok.
Cons: Four people at the desk in the check in as area, totally insufficient for the whole operation in a busy day.
Pros: Buenos protocolos COVID
Cons: En la reservación de kayak no aparece el código de reserva de vuelo de cada aerolínea. Para encontrarlo hay que buscar en la página help.kayak. Al no tener ese código disponible a la mano lo se puede hacer check in. Estuve llamando al Contacto Center de Avianca y el servicio fue muy deficiente.
Pros: Every thing was very good
Cons: Snacks and drinks
Pros: But this time everything was organized
Cons: Put the same way that’s its right now each get out by groups
Pros: Flight was on time
Cons: Food was horrible and no drink options. I hate diet soda yuck
Pros: The plane was on time
Cons: Food was horrible. No drink options.
Pros: The puntuality
Cons: Possibility of entertainment in the plane
Cons: I purchased a fully refundable ticket. When the flight was canceled I got squat. Eventually got a voucher from Avianca. I paid for a ticket to get money back, not a voucher. Kayak where is my money!
Pros: In general everything OK
Cons: Water and snack
Pros: Everything was amazing
Cons: They put mi to buy a reverse ticket from Medellin to Madrid, . I dont see the reason !!!!! I dont use it
Pros: Yes, the travel was excellent, from Medellin to Bogota and from Bogota to New York, thank you so much.
Cons: The next time I will contact you to buy my tickets to travel.
Cons: The flight attendant was rude.