Book Avis car rentals in Santa Monica

Reviews for Avis in Santa Monica

Recent reviews

Traveler rating

Wonderful

1

Very good

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Good

1

Okay

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Fair

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Mediocre

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Poor

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10.0

Excellent no issues whatsoeverReviewed Oct 1 2023

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8.0

Good but got ripped off for insurancePros:Nice car, friendly service.Cons:I took the insurance out suggested on the Kayak website only to find that when I got to the rental place, that insurance didn't cover any damage to others if I got in to an accident. I therefore had to take out another policy with Avis to cover me in case of that.Reviewed Jan 24 2018

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4.8

They didn't have the car I reserved so I ended up paying almost doublePros:Close to Santa Monica Pier (10 blocks)Cons:The car we reserved didn't exist so we had to pay almost double for an involuntary upgrade. We felt like we were, albeit mildly, swindled by the franchise.Reviewed Oct 30 2017

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2.0

Cons:Despite having a reservation they had no cars available whatsoever. Eventually told me I could take the sports car since I was an hour late for work, but it would be an additional $20/day. Eventually they said they could remove the upcharge when I returned the car. Took over an hour to pick up the car. Dropped off on time, took over an hour to return the car. 1 employee on site and so many customers we all couldn't even fit in the lobby. Upcharge on car was remove, part of me feels this was only because of the insanely terrible service at pickup and drop off. Never again at this location.Reviewed Jul 15 2017

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9.6

Excellent value, great carPros:Much nicer than expected car, great price and convenience in both locations.Cons:Pick up and drop off slower than ideal - each location had longish lines and could've used a second person at deskReviewed Jun 18 2017

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7.6

Cons:Parking lot too small. Difficult to drop off when someone else is leaving.Reviewed Oct 15 2015

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More

• What is the most popular rental car from Avis in Santa Monica?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Santa Monica.

• How many car rental locations does Avis have in Santa Monica?

  Avis has 3 rental locations in Santa Monica. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes