Pick-up location | Los Angeles |
---|---|
Car types | Compact SUV, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Premium, Premium SUV, Standard, Standard SUV, Supplier choice |
Rental locations | 198 |
Airport locations | 66 |
Popular agencies | Thrifty, Sixt |
Economy | 135 ﷼/day |
Intermediate | 137 ﷼/day |
Standard | 139 ﷼/day |
Full-size | 141 ﷼/day |
Minivan | 251 ﷼/day |
Full-size SUV | 185 ﷼/day |
Premium | 218 ﷼/day |
Luxury | 187 ﷼/day |
Convertible | 210 ﷼/day |
Premium SUV | 204 ﷼/day |
Supplier choice | 135 ﷼/day |
Compact SUV | 145 ﷼/day |
Intermediate SUV | 150 ﷼/day |
Standard SUV | 167 ﷼/day |
One location in Los Angeles
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Reviews
2.0 Poor
Mar 2020
Pros:
Cancelled the trip, no opportunity for refund . . . zero, nada, zilchCons:
Any customer service2.0 Poor
Feb 2020
Pros:
Nothing I like about FOXCons:
FOX caused me so many porblems of my driver license issue. It ended up they jacked up the price of 3 days rental to 600 USD and convint me to purchase the rental. Eventually I walked to the next door , THRIFTY, and Thrifty didn’t give me any problem. They also offer me a decent deal. I WILL NEVER DO BUSINESS WITH FOX AGAIN5.6 Fair
Jan 2020
Pros:
San Diego dropoff was quick and convenient—the exact opposite of pick up at LAX which was horribleCons:
Desk agent and signing in on a tiny screen made for it to be easy to charge me for insurance I didn’t want or need. Car had only. been quick cleaned so windows needed help and there was stuff on the back seats2.0 Poor
Jan 2020
Pros:
noCons:
have car ready4.0 Mediocre
Jan 2020
Pros:
Fox agent was deceptiveCons:
was told by the Fox Agent that the state of California required me to purchase bodily injury insurance even though i had a copy of my own insurance policy showing my coverage exceeded the California requirements. I have disputed the charge for the bodily injury insurance I was required to purchase.2.0 Poor
Jan 2020
Pros:
The staff was horrible, almost racist!!Cons:
Remove Fox from your network. They gave me a car that was old, scratched everywhere with no options and very high mileage >44000 mile! I never rented a car with this high mileage! This was my worst rental experience ever that I had to return the car after 5 mins of leaving the office! My 2013 Mazda was much better. They just ruined my surprise to my niece and nephew who were visiting from Georgia for the first time and wasted our time that we couldn’t do anything on NYE!! Also, I have chosen to get insurance with my booking but the rude staff couldn’t find it and asked me to py an additional $150 to get it. I checked my transactions and found that I got Allianz insurance with the rental for $66 but it didn’t show up. I did NOT get full refund even though I returned the car less than 5 mins after leaving the office and that insurance wasn’t refunded!!!!27 locations in Los Angeles
Locations in Los Angeles
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Reviews
8.0 Very good
Nov 2022
10.0 Wonderful
Nov 2022
10.0 Wonderful
Nov 2022
10.0 Wonderful
Nov 2022
6.0 Okay
Nov 2022
2.0 Poor
Nov 2022
5 locations in Los Angeles
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Reviews
8.0 Very good
Mar 2023
10.0 Wonderful
Nov 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
32 locations in Los Angeles
Locations in Los Angeles
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10.0 Wonderful
May 2021
Pros:
Quick and easy rental!2.0 Poor
May 2021
Pros:
NothingCons:
Actually rent me the car for what I reserved it for online. Also I set the pick up and drop off location as LAX in Kayak and it made the reservation at downtown LA. That one is on Kayak.2.0 Poor
Apr 2021
Pros:
NothingCons:
One employee called me saying they didn’t have the car I needed and they didn’t offer any options8.0 Very good
Mar 2021
Cons:
Keep up the good work.2.0 Poor
Feb 2021
Pros:
N/aCons:
The staff was only friendly for the purpose of up selling me. They were completely unhelpful with resolving the botched reservation. Instead they saw an opportunity to saddle with a “car class change” that cost more than the vehicle rental, this was predatory.10.0 Wonderful
Dec 2020
Pros:
Very friendly14 locations in Los Angeles
Locations in Los Angeles
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10.0 Wonderful
Jun 2021
10.0 Wonderful
May 2021
Pros:
Good pick up and drop off. Comfortable and clean car.Cons:
Better connection to agents directly.10.0 Wonderful
May 2021
Pros:
Friendly and helpful staff right down to the person who drove the shuttle. Professional service, quick in and out.Cons:
Everything was terrific.2.0 Poor
May 2021
Pros:
The manager Sam was very nice and the car itself was niceCons:
The two original customer service counter ppl that I encountered. The gentleman was rude and charged my card a number of times for twice the rental fee and instead of listens to me to correct his mistakes got rude and offensive and lied to his manger. The second customer service counter help female told me she did me a favor by voiding the transaction that had already been charged to my card for three times the rental confirmation amount and I had never even received a rental or keys. The service at this place was beyond horrible. Thankfully Sam was there to intervene. It amazes me this man keeps his sanity with this in-adequate staff. He deserves better than the colleagues he has to manage.2.0 Poor
Apr 2021
Pros:
Nothing. I will never buy a car from them agin in life!Cons:
They lied. They over charged me with everything!2.0 Poor
Mar 2021
Pros:
Absolutely nothing. Customer services was bad all around, sent me to the wrong pickup location and when I was sent half way across LA by a rep at the lax location the office was closed.Cons:
They told me that the promo “was no longer valid” and charged me an extra $45/day and it is now taking weeks of customer service calls to get it taken care of.5 locations in Los Angeles
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3.9 Poor
Jul 2021
5.9 Fair
Jun 2021
2.0 Poor
May 2021
Cons:
N/A2.0 Poor
May 2021
Pros:
Waited in line 3 hours before I was able to get my car, then was given a car with no keys and it took another hour to get a replacementCons:
Just about everything4.0 Mediocre
May 2021
Cons:
They didn’t explain the charges and “upgraded” me to a car that cost double what I reserved with hidden charges. When I asked if any other less expensive vehicles were available the agent just said no. I was too tired and hungry to look somewhere else.4.0 Mediocre
May 2021
Pros:
Pick up was a nightmare. Super long line to pick up. 1.5 hours. Check in staff kept going on breaks. Very unorganized and took way too long. Drop off was a breeze.Cons:
Quicker pick ups. Stop harassing to get insurance.9 locations in Los Angeles