Traveler reviews
Overall rating
7.3
Good
Based on 4,554 reviews
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
6.9
Food
7.0
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Find cheap flights on Copa Airlines
Round-trip
Economy
Copa Airlines information
| IATA Code | CM |
|---|---|
| Routes | 154 |
| Top route | San José Juan Santamaria Intl to Panama City Tocumen Intl |
| Airports served | 77 |
| Top airport | Panama City Tocumen Intl |
Copa Airlines traveller reviews
Pros
""Nice crew, work well together!""
(in 466 reviews)
"Everything was great as usual."
(in 277 reviews)
""the food was good, good sandwich""
(in 206 reviews)
Cons
"Spirit customer service was horrible."
(in 31 reviews)
"More comfy seats and entertainment options."
(in 214 reviews)
"the flights were on time."
(in 185 reviews)
Recent reviews
Traveler rating
2149
819
525
482
15
Find reviews that mention:
flight attendants
connecting flight
great flight
crew was great
food was good
food service
great service
flight was on time
entertainment system
business class
security check
customer service
good experience
la comida
bad food
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6.0
My next flight was even shorter and had basic drinks. Medellín - Panamá nothing!
review from
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6.0
Pros: - The crew was very friendly - The boarding was fast Cons: - The sandwiches were dry - No entertainment system
review from
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2.0
lost luggage permanently
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2.0
lost luggage permanently
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10.0
Extreme slow check in. More than 1,5 hour waiting with just one person at the desk
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8.0
Comida
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2.0
Debe de dar comida
review from
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4.0
They don't provide you with a meal for international flight and they take 2 hrs to take bags off the plane to baggage claim.
review from
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10.0
The conection flight was a nigthmare, almost we could miss the flight. The terminal was to far. And only one hour
review from
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10.0
On time service.
review from
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10.0
Excellent service!
review from
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6.0
Old plane
review from
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8.0
Easy and fast.
review from
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10.0
Nothing
review from
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8.0
better food & drinks
review from
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6.0
check in terrible, too long
review from
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8.0
Destination is good Cabin seats
review from
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6.0
Seats
review from
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10.0
lest price baggage
review from
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10.0
lest cost badge
review from
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10.0
Great service
review from
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10.0
Great service
review from
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10.0
Hi, Even I understand that with Covid 19 things have changed dramatically, I found there was not too many rounds with water. we have to ask the flight attendant for that item. But my overall experience was good. Thank you.
review from
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2.0
Tuvo un retraso de 4 horas y un vaso de agua ofrecen.
review from
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8.0
Landing was not good. It felt hard
review from
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10.0
Just the taking of my airport bought water at the additional security check at gate in Panama was un called for
review from
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10.0
They had an extra security at the gate that took the $4 bottle of water I had just bought. It was bought in the airport!! That shouldn’t have been taken from me.
review from
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6.0
I travel with a Service Dog. Have a relief area please on both sides of security. With fake grass got the dogs and washing area so it will not smell of hog urine.
review from
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4.0
The Foam on my walked was broken during a Copa Flight
review from
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5.9
Reasonable
review from
Copa Airlines FAQs
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Flight status
Copa Airlines route map
Top airports served by Copa Airlines
- Panama City Tocumen Intl Airport (PTY)
- Cancún Airport (CUN)
- San José Juan Santamaria Intl Airport (SJO)
- Bogotá El Dorado Airport (BOG)
- Lima J Chavez Intl Airport (LIM)
- Miami Airport (MIA)
- Mexico City Benito Juarez Airport (MEX)
- Medellín Jose Maria Cordova Intl Airport (MDE)
- Guayaquil Jose Joaquin de Olmedo Airport (GYE)
- Guatemala City La Aurora Airport (GUA)
- Sao Paulo Guarulhos Intl Airport (GRU)
- New York John F Kennedy Intl Airport (JFK)
- Quito Mariscal Sucr Airport (UIO)
- Punta Cana Airport (PUJ)
- Santiago Arturo Merino Benitez Airport (SCL)
Copa Airlines contact information
- CM IATA Code
- +1 800 359 2672 Call
- copaair.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.