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One location in Downtown
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Reviews
10.0 Wonderful
Diego, Oct 2024
Passenger van
2.0 Poor
Anonymous, Oct 2023
Intermediate SUV
10.0 Wonderful
Anonymous, Feb 2021
Cons:
Great service! Friendly staff! Gave me a free upgrade since there was going to be a snow storm and they wanted me to stay safe!2.0 Poor
Anonymous, Dec 2020
Pros:
I had to wait an hour outside after arriving on time for my pickup. Once I was inside the agent was awful: rude, unaccommodating, eager to stick me with a pickup truck. What is the point of reserving a particular kind of car if I'm just given what's available after the small car I needed and requested is nowhere to be found, nor, as I was told, is a particular kind of car even guaranteed? I drove the SUV I was given as little as possible while I had it because it was nearly impossible to park it in the city.Cons:
Customer service, wait time, availability, respecting the reservation that i had made.2.0 Poor
Anonymous, Dec 2020
Pros:
Horrible service... additional charges for no obvious reasons. WTH!!!Cons:
Charge what they said10.0 Wonderful
Anonymous, Nov 2020
Pros:
Great staffOne location in Downtown
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6.0 Okay
Anonymous, Jul 2024
Intermediate SUV
2.0 Poor
Rachel, Oct 2022
2.0 Poor
Anonymous, Dec 2020
Pros:
The car was comfortable .Cons:
The pickup was an absolute nightmare at dc location. Not enough people working, huge lines, line waits, they didn’t have enough cars. They also marked my tank as being full when it was not. I was also charged an additional $20 for some unexplainable reason that I have to now spend time looking into. Never again.9.2 Wonderful
Logan, Jul 2020
Cons:
The dropping off of the car was a little frustrating.10.0 Wonderful
Susan, Jun 2020
Pros:
Friendly staff, very quick pickup and easy drop off. Car was modern, very clean and comfortable and good on gas.Cons:
Due to social distancing we had to wait outside (it's a small storefront office) but fortunately there was shade.2.0 Poor
Anonymous, Jun 2023
Full-size SUV
One location in Downtown
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8.0 Very good
Adenike, May 2021
Pros:
Staff was friendly and car was really clean.Cons:
The location is not where it says it is so I had to look around for it. Gotta update the address.10.0 Wonderful
Anonymous, Dec 2020
Pros:
Great car - thank you! Friendly representatives too!8.0 Very good
Anonymous, Aug 2020
Pros:
Staff was quickCons:
Was looking for an EZ-pass8.0 Very good
Anonymous, May 2020
Pros:
staff was efficient and friendly - perfectCons:
the car was broken, or not? the display showed a wrong number in the amount of oil left in the car. teach your employee about that and keep it up to date or inform rentor before renting10.0 Wonderful
Jacqueline, May 2020
Pros:
Staff was excellent!!!Cons:
Better appointment times10.0 Wonderful
Anonymous, Apr 2023
Compact SUV
2 locations in Downtown
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Reviews
2.0 Poor
Alex, Mar 2024
Supplier choice
2.0 Poor
Anonymous, Dec 2021
2.0 Poor
Anonymous, Dec 2021
8.0 Very good
Glen, Oct 2019
Cons:
The hours of my pick up were terrible. I literally arrived at the hertz location at 6:20 and the office was closed. There was no arrangement to have a car for me. No one called me to tell me they were closing. Total inconvenience, totally amateur!! I ended up paying for an Uber to get to the airport. The Hertz women was very kind and helped me out.10.0 Wonderful
Anonymous, May 2022
4.0 Mediocre
Anibal, Jan 2022
One location in Downtown
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Reviews
2.0 Poor
Anonymous, Oct 2022
One location in Downtown
One location in Downtown
Locations in Downtown (Washington, D.C.)
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No reviews available
One location in Downtown
Locations in Downtown (Washington, D.C.)
2600 Jefferson Davis Hwy, Washington Reagan Airport
+1 703 838 1666
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No reviews available
2 locations in Downtown
Locations in Downtown (Washington, D.C.)
Filters
No reviews available
One location in Downtown
Locations in Downtown (Washington, D.C.)
2600 Jefferson Davis Hwy, Arlington
+1 703 838 1666
Filters
No reviews available
Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is ADVANCE (0.0, 0 reviews).
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