Traveler reviews
Overall rating
6.9
Good
Based on 343 reviews
Boarding
7.1
Comfort
6.5
Crew
7.9
Entertainment
6.4
Food
6.7
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Round-trip
Economy
EL AL information
| IATA Code | LY |
|---|---|
| Routes | 81 |
| Top route | Paris Charles de Gaulle to Tel Aviv Ben Gurion Intl |
| Airports served | 42 |
| Top airport | Tel Aviv Ben Gurion Intl |
EL AL traveller reviews
Pros
"Comfortable seats Very nice food."
(in 55 reviews)
""nice crew, left on time.""
(in 132 reviews)
"Service Great value for price."
(in 45 reviews)
Cons
"Old airplane with no wifi."
(in 23 reviews)
"a little more leg room"
(in 14 reviews)
"the hours of the flight."
(in 9 reviews)
Recent reviews
Traveler rating
48
6
9
14
0
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10.0
JB is always great.
review from
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8.0
They apparently misplaced by window seat assignment, so I ended up getting a middle seat. However, once on board, the window seat passenger wanted to swap seats with me, so it all worked out. Otherwise, a very good flight.
review from
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2.0
Passengers would not take their assigned seats. Discussed with the crew, which led to 30 minutes delay before take off. During the flight many people were standing in the aisle, chatting to each other, shouting through the airplane. It was such an unpleasant flight!
review from
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8.0
Make the seats bigger
review from
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8.0
Late departure !! Cold food Terrible entry to the aircraft
review from
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10.0
Only way to fly to Tel Aviv is nonstop on the Dreamliner.
review from
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8.0
Cheaper flight Very high prices
review from
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2.0
The pre flight service was incompetent unknowledgeable regarding COVID 19 Canadian laws . As well the level of communication was very poor while the language used by ElAl personnel was inadequate and offensive. All in all was a bad experience for all the members of my family and therefore I will do whatever it takes to make public my bad experience on all media platforms Facebook, Twitter, Instagram, official El Al website and other.
review from
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10.0
Everything is excellent!!!
review from
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8.0
Pros: The crew was amazing
review from
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10.0
Cons: JFK baggage claim long delay
review from
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10.0
Pros: Premium economy was very comfortable
review from
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4.0
Cons: The staff at check in was terrible and unhelpful. And the entertainment turned off about 3 hours into the flight. (10+ hour flight )
review from
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10.0
Cons: No issues-very clean cabin and bathrooms. Professional team!
review from
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10.0
Cons: The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!
review from
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10.0
Pros: ש
review from
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8.0
Cons: The back of the plane was very hot.
review from
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8.6
Cons: a little more leg room
review from
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7.6
Pros: Very helpful crew. Cabin felt brand new. Good food for economy.
Cons: Seat was difficult to get comfortable in. Seatback was broken. USB plug in seatback was broken. Double-prong headphone jack made using my noise cancelling ones a challenge.review from
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7.6
Pros: The plain... excellent, new and flight friendly
Cons: The comfortreview from
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7.0
Cons: More organized boarding. Better service in flight. The flight attendants didn’t come around accept for meals. No water offered and no snacks in the galley as other airlines offer.
review from
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10.0
Pros: Amazing and loveable crew, on time and very safe
review from
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9.0
Pros: I was upgraded to economy plus at no charge As there were empty seats
review from
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9.6
Cons: No hard liquor. Only wine
review from
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10.0
Cons: meets expectations
review from
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4.3
Cons: Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful.
review from
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10.0
Cons: Excellent flight.
review from
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6.0
Pros: Nothing was amazing on this flight
review from
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8.0
Pros: Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall.
review from
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5.6
Pros: The service and the smiles of the team. Very professional pilot.
Cons: The food...very bad.review from
EL AL FAQs
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Flight status
EL AL route map
Top airports served by EL AL
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Paris Charles de Gaulle Airport (CDG)
- New York John F Kennedy Intl Airport (JFK)
- Amsterdam Schiphol Airport (AMS)
- Milan Malpensa Airport (MXP)
- Rome Fiumicino Airport (FCO)
- London Heathrow Airport (LHR)
- Newark Airport (EWR)
- Barcelona-El Prat Airport (BCN)
- Berlin Brandenburg Airport (BER)
- Athens Eleftherios V. Airport (ATH)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Bucharest Otopeni Intl Airport (OTP)
- Madrid Barajas Airport (MAD)
- London Luton Airport (LTN)
EL AL contact information
- LY IATA Code
- +972 3 9771111 Call
- elal.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.