|Top route||Paris Charles de Gaulle to Tel Aviv Ben Gurion Intl|
|Top airport||Tel Aviv Ben Gurion Intl|
JB is always great.
They apparently misplaced by window seat assignment, so I ended up getting a middle seat. However, once on board, the window seat passenger wanted to swap seats with me, so it all worked out. Otherwise, a very good flight.
Passengers would not take their assigned seats. Discussed with the crew, which led to 30 minutes delay before take off. During the flight many people were standing in the aisle, chatting to each other, shouting through the airplane. It was such an unpleasant flight!
Make the seats bigger
Late departure !! Cold food Terrible entry to the aircraft
Only way to fly to Tel Aviv is nonstop on the Dreamliner.
Cheaper flight Very high prices
The pre flight service was incompetent unknowledgeable regarding COVID 19 Canadian laws . As well the level of communication was very poor while the language used by ElAl personnel was inadequate and offensive. All in all was a bad experience for all the members of my family and therefore I will do whatever it takes to make public my bad experience on all media platforms Facebook, Twitter, Instagram, official El Al website and other.
Everything is excellent!!!
Pros: The crew was amazing
Cons: JFK baggage claim long delay
Pros: Premium economy was very comfortable
Cons: The staff at check in was terrible and unhelpful. And the entertainment turned off about 3 hours into the flight. (10+ hour flight )
Cons: No issues-very clean cabin and bathrooms. Professional team!
Cons: The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!
Cons: The back of the plane was very hot.
Cons: a little more leg room
Pros: Very helpful crew. Cabin felt brand new. Good food for economy.
Cons: Seat was difficult to get comfortable in. Seatback was broken. USB plug in seatback was broken. Double-prong headphone jack made using my noise cancelling ones a challenge.
Pros: The plain... excellent, new and flight friendly
Cons: The comfort
Cons: More organized boarding. Better service in flight. The flight attendants didn’t come around accept for meals. No water offered and no snacks in the galley as other airlines offer.
Pros: Amazing and loveable crew, on time and very safe
Pros: I was upgraded to economy plus at no charge As there were empty seats
Cons: No hard liquor. Only wine
Cons: meets expectations
Cons: Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful.
Cons: Excellent flight.
Pros: Nothing was amazing on this flight
Pros: Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall.
Pros: The service and the smiles of the team. Very professional pilot.
Cons: The food...very bad.
On board EL AL flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the EL AL assistance team will most likely ask you to pay extra for checked luggage.
EL AL offers direct flights to 41 cities in 26 different countries. Tel Aviv, Paris, and Rome are the most popular cities covered by EL AL.
EL AL concentrates most of its flight operations in Tel Aviv.
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