3 stars
Tenseien
Photos of Tenseien
Overview
Hakone hotel in Yumoto with free parking Along with a 24-hour front desk, this hotel has a garden and free self parking. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine. Hakone Yumoto Onsen Tenseien offers 198 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Tenseien
- Spa and wellness center
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shared bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toothbrush
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Sauna
Dining
- Electric kettle
- Restaurant
- Refrigerator
- Vending machine (drinks)
General
- Soundproof rooms
- Tatami (traditional Japanese flooring)
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Hot spring bath
- Karaoke
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Workspace
- Desk
Reviews of Tenseien
8.5
Very good
492 verified ratings
Wonderful
249
Very good
123
Good
63
Okay
33
Fair
9
Mediocre
11
Poor
4
Summary of reviews
Guests say
Guests appreciated the hotel's amenities and atmosphere, particularly the onsen and dining experiences. However, many expressed dissatisfaction with the service quality, cleanliness, and location, noting issues such as long check-in times and poor communication from staff. Overall, while the hotel offers some enjoyable features, guests felt it did not meet expectations, especially considering the price.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
67 reviews
8.5 out of 10
55 reviews
Location
682 Yumoto, Ashigara-Shimogun, Hakone 250-0311
What's nearby
- Tonosawa Railway Station0.6 km
- Hakone-Yumoto Railway Station0.9 km
- Miyanoshita Railway Station3.3 km
- Kowakidani Railway Station4.1 km
- Hakone Open-Air Museum4.4 km
- Hakone Kowakien Yunessun4.7 km
- Gora Railway Station4.9 km
- Gora5 km
- Gora Park5.1 km
- Hakone Museum of Art5.3 km
- Hakone Shrine6.9 km
- Ōwakudani7.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Tenseien
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Tenseien
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See most recommended stays in HakoneGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 7.7 km |