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Low season | January |
|---|---|
High season | May |
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Hawaiian Airlines customer reviews
7.8
Based on 2,499 verified guest reviews
7.0Food
7.1Entertainment
8.1Boarding
7.7Comfort
8.5Crew
Pros +
- Friendly onboard crew. (in 381 reviews)
Cons -
- Luckily we didn’t have to make a connecting flight. (in 399 reviews)
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The ticket and bag check in was chaotic at SEATAC. No clear communication or signage for bag drop off.
This was actually an Alaska flight. I was not able to check in online using the Kayak app or the web for Hawaiian or Alaska airlines. So I contacted Hawaiian and they advised that I had to go to the counter when I arrive at the airport. So I waited in line at the Hawaiian counter for 45 minutes. When I got to the ticket agent she advised that I needed to go to the Alaskan Airlines ticket counter. So I went to that counter which thankfully was not busy. I received my boarding pass and then went to security. I arrived at the gate as boarding was beginning. The frustration is that Hawaiian or Kayak should have directed me to the correct ticket counter. When it is “operated by” a average person doesn't know what that means. Kayak app was silent on what action to take when I was unable to check in online and Hawaiian just stated my ticket number and confirmation numbers were invalid. Communication is key and this process could be cleaned up. Thank goodness I am savvy and speak English, I can’t imagine this process for someone who may not be.
If I knew I would be on Alaska Airlines flying back, I never would have bought the ticket. My flight kept getting delayed and Alaska always seems to be late which is why I don’t fly on them.
Good. They changed our gate very late and then when we landed, we had to wait 20 minutes to get off the airplane because another plane was in a slot.
Very nice experience. The boarding however seemed somewhat mixed up, and we were delayed taking off.
Flight was canceled with no voucher of any kind and next available flight was two days later.
Boarding was chaotic. Microphone not working properly and second agent was distracted from task with baggage and late arrivals.
I DID NOT GO TO HAWAII ON HAWAIIAN AIRLINES. YOU DID NOT INFORM ME THAT BY CHOOSING BASIC ECONOMY, I MIGHT BE REQUIRED TO FLY STANDBY. I AM ELDERLY AS WAS MY COMPANION WHO IS ALSO SEVERELY DISABLED AND THERE WOULD BE NO WAY WE COULD TRAVEL ON STANDBY. THEY TOLD ME THAT ALL OF THE BASIC ECONOMY SEATS HAD BEEN SELECTED BY OTHER PASSENGERS AND WE HAD TO PAY AN ADDITIONAL $942 TO GET A SECURED SEAT ON THE PLAN AND, IN SPITE OF THE ADDITIONAL COST, WE WERE NOT ALLOW US TO AMEND OUR TRAVEL PLANS TO EXTEND OUR VACATION. ULTIMATELY, THE FLIGHT WAS DELAYED. WE WERE OFFERED A REFUND IF WE CANCELED OUR TRIP ALTOGETHER WHICH WE DID. IT IS YOUR DUTY TO INFORM YOUR CUSTOMERS OF THE POTENTIAL PROBLEMS THEY MAY FACE, AND YOU DID NOT DO SO. I WILL NOT UTILIZE YOUR SERVICES EVER AGAIN.
Excellent customer service.
It was very pleasant. The staff and crew are very polite.
Hawaiian Airlines flight status
Mon 6/16
Hawaiian Airlines route map - Which destinations does Hawaiian Airlines fly to?
Find out which destinations you can fly to direct with Hawaiian Airlines by entering your departure airport. If you want to know if Hawaiian Airlines flies a certain route, enter both the departure and destination airport before hitting search.Mon 6/16
All Hawaiian Airlines flight routes
| Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 240 | Lihue (LIH) | Kahului (OGG) | 0h 49m | • | • | • | • | • | • | • |
| 458 | Tokyo (HND) | Honolulu (HNL) | 7h 50m | • | • | • | • | • | • | • |
| 628 | Honolulu (HNL) | San Diego (SAN) | 5h 30m | • | • | • | • | • | • | • |
| 50 | Honolulu (HNL) | New York (JFK) | 9h 25m | • | • | • | • | • | • | • |
| 203 | Honolulu (HNL) | Lihue (LIH) | 0h 42m | • | • | • | • | • | • | • |
| 460 | Incheon (ICN) | Honolulu (HNL) | 9h 5m | • | • | • | • | • | ||
| 235 | Kahului (OGG) | Honolulu (HNL) | 0h 43m | • | • | • | • | • | • | • |
| 198 | Honolulu (HNL) | Kailua-Kona (KOA) | 0h 47m | • | • | • | • | • | • | • |
| 107 | Kailua-Kona (KOA) | Honolulu (HNL) | 0h 51m | • | • | • | • | • | • | • |
| 386 | Honolulu (HNL) | Kahului (OGG) | 0h 43m | • | • | • | • | • | • | • |
| 698 | Anchorage (ANC) | Seattle (SEA) | 3h 20m | • | • | • | • | • | • | • |
| 15 | San Diego (SAN) | Honolulu (HNL) | 6h 0m | • | • | • | • | • | • | • |
| 60 | Kahului (OGG) | Sacramento (SMF) | 4h 55m | • | • | • | • | • | • | • |
| 19 | Sacramento (SMF) | Honolulu (HNL) | 5h 35m | • | • | • | • | • | • | • |
| 6 | Honolulu (HNL) | Las Vegas (LAS) | 5h 45m | • | • | • | • | • | • | • |
| 339 | Kailua-Kona (KOA) | Kahului (OGG) | 0h 37m | • | • | • | • | • | • | • |
| 5 | Las Vegas (LAS) | Honolulu (HNL) | 6h 20m | • | • | • | • | • | • | • |
| 31 | Las Vegas (LAS) | Kahului (OGG) | 5h 55m | • | • | • | • | • | • | • |
| 1 | Los Angeles (LAX) | Honolulu (HNL) | 5h 49m | • | • | • | • | • | • | • |
| 63 | Los Angeles (LAX) | Lihue (LIH) | 5h 55m | • | • | • | • | • | • | • |
| 33 | Los Angeles (LAX) | Kahului (OGG) | 5h 35m | • | • | • | • | • | • | • |
| 25 | Portland (PDX) | Honolulu (HNL) | 5h 50m | • | • | • | • | • | • | • |
| 71 | Long Beach (LGB) | Kahului (OGG) | 5h 40m | • | • | • | • | • | • | • |
| 520 | Lihue (LIH) | Kailua-Kona (KOA) | 0h 54m | • | • | • | • | • | • | • |
| 129 | Kailua-Kona (KOA) | Lihue (LIH) | 0h 56m | • | • | • | • | • | • | • |
| 68 | Lihue (LIH) | Oakland (OAK) | 5h 10m | • | • | • | • | • | • | • |
| 59 | Sacramento (SMF) | Kahului (OGG) | 5h 30m | • | • | • | • | • | • | • |
| 654 | Kahului (OGG) | San Jose (SJC) | 5h 0m | • | • | • | • | • | • | • |
| 824 | Tokyo (NRT) | Seattle (SEA) | 9h 15m | • | • | • | • | • | • | • |
| 47 | Oakland (OAK) | Honolulu (HNL) | 5h 30m | • | • | • | • | • | • | • |
| 42 | Kahului (OGG) | San Francisco (SFO) | 4h 55m | • | • | • | • | • | • | • |
| 30 | Kahului (OGG) | Seattle (SEA) | 5h 30m | • | • | • | • | • | • | • |
| 530 | Kahului (OGG) | Kailua-Kona (KOA) | 0h 35m | • | • | • | • | • | • | • |
| 549 | Kahului (OGG) | Lihue (LIH) | 0h 51m | • | • | • | • | • | • | • |
| 34 | Kahului (OGG) | Los Angeles (LAX) | 5h 0m | • | • | • | • | • | • | • |
| 95 | Salt Lake City (SLC) | Honolulu (HNL) | 6h 40m | • | • | • | • | • | • | • |
| 2 | Honolulu (HNL) | Los Angeles (LAX) | 5h 25m | • | • | • | • | • | • | • |
| 70 | Honolulu (HNL) | Long Beach (LGB) | 5h 20m | • | • | • | • | • | • | • |
| 449 | Honolulu (HNL) | Osaka (KIX) | 9h 0m | • | • | • | • | • | • | • |
| 91 | San Jose (SJC) | Honolulu (HNL) | 5h 25m | • | • | • | • | • | • | • |
| 202 | Honolulu (HNL) | Hilo (ITO) | 0h 55m | • | • | • | • | • | • | • |
| 26 | Honolulu (HNL) | Portland (PDX) | 5h 30m | • | • | • | • | • | • | • |
| 41 | San Francisco (SFO) | Kahului (OGG) | 5h 20m | • | • | • | • | • | • | • |
| 823 | Seattle (SEA) | Tokyo (NRT) | 10h 20m | • | • | • | • | • | • | • |
| 669 | Seattle (SEA) | Honolulu (HNL) | 6h 0m | • | • | • | • | • | • | • |
| 450 | Osaka (KIX) | Honolulu (HNL) | 8h 10m | • | • | • | • | • | • | • |
| 670 | Honolulu (HNL) | Seattle (SEA) | 5h 45m | • | • | • | • | • | • | • |
| 681 | Seattle (SEA) | Anchorage (ANC) | 3h 45m | • | • | • | • | • | • | • |
| 457 | Honolulu (HNL) | Tokyo (HND) | 8h 25m | • | • | • | • | • | • | • |
| 271 | Hilo (ITO) | Honolulu (HNL) | 0h 56m | • | • | • | • | • | • | • |
| 51 | New York (JFK) | Honolulu (HNL) | 10h 35m | • | • | • | • | • | • | • |
| 104 | Lihue (LIH) | Honolulu (HNL) | 0h 39m | • | • | • | • | • | • | • |
| 92 | Honolulu (HNL) | San Jose (SJC) | 5h 15m | • | • | • | • | • | • | • |
| 510 | Kahului (OGG) | Hilo (ITO) | 0h 38m | • | • | • | • | • | • | |
| 119 | Hilo (ITO) | Kahului (OGG) | 0h 41m | • | • | • | • | • | • | |
| 451 | Honolulu (HNL) | Sydney (SYD) | 10h 40m | • | • | • | • | • | ||
| 90 | Honolulu (HNL) | Boston (BOS) | 9h 45m | • | • | • | • | • | ||
| 12 | Honolulu (HNL) | San Francisco (SFO) | 5h 10m | • | • | • | • | • | • | • |
| 96 | Honolulu (HNL) | Salt Lake City (SLC) | 6h 10m | • | • | • | • | • | • | • |
| 11 | San Francisco (SFO) | Honolulu (HNL) | 5h 25m | • | • | • | • | • | • | • |
| 452 | Sydney (SYD) | Honolulu (HNL) | 9h 45m | • | • | • | • | • | ||
| 89 | Boston (BOS) | Honolulu (HNL) | 11h 5m | • | • | • | • | • | ||
| 459 | Honolulu (HNL) | Incheon (ICN) | 9h 45m | • | • | • | • | • | ||
| 20 | Honolulu (HNL) | Sacramento (SMF) | 5h 10m | • | • | • | • | • | • | • |
| 65 | Sacramento (SMF) | Lihue (LIH) | 5h 30m | • | • | • | • | |||
| 66 | Lihue (LIH) | Sacramento (SMF) | 5h 15m | • | • | • | • | |||
| 827 | Honolulu (HNL) | Fukuoka (FUK) | 9h 25m | • | • | • | ||||
| 466 | Pago Pago (PPG) | Honolulu (HNL) | 5h 30m | • | • | • | ||||
| 465 | Honolulu (HNL) | Pago Pago (PPG) | 5h 40m | • | • | • | ||||
| 828 | Fukuoka (FUK) | Honolulu (HNL) | 8h 30m | • | • | • | ||||
| 73 | Sacramento (SMF) | Kailua-Kona (KOA) | 5h 20m | • | • | • | ||||
| 74 | Kailua-Kona (KOA) | Sacramento (SMF) | 5h 10m | • | • | • | ||||
| 482 | Papeete (PPT) | Honolulu (HNL) | 5h 55m | • | ||||||
| 32 | Kahului (OGG) | Las Vegas (LAS) | 5h 25m | • | • | • | • | • | • | • |
| 48 | Honolulu (HNL) | Oakland (OAK) | 5h 15m | • | • | • | • | • | • | • |
| 36 | Honolulu (HNL) | Phoenix (PHX) | 6h 0m | • | • | • | • | • | • | • |
| 29 | Seattle (SEA) | Kahului (OGG) | 6h 10m | • | • | • | • | • | • | • |
| 35 | Phoenix (PHX) | Honolulu (HNL) | 6h 35m | • | • | • | • | • | • | • |
| 64 | Lihue (LIH) | Los Angeles (LAX) | 5h 20m | • | • | • | • | • | • | • |
| 667 | Oakland (OAK) | Lihue (LIH) | 5h 25m | • | • | • | • | • | • | • |
| 495 | Honolulu (HNL) | Rarotonga (RAR) | 6h 20m | • | ||||||
| 481 | Honolulu (HNL) | Papeete (PPT) | 6h 0m | • | ||||||
| 72 | Kahului (OGG) | Long Beach (LGB) | 5h 5m | • | • | • | • | • | • | |
| 69 | Long Beach (LGB) | Honolulu (HNL) | 5h 45m | • | • | • | • | • | • | |
| 23 | Oakland (OAK) | Kahului (OGG) | 5h 15m | • | • | • | • | • | ||
| 24 | Kahului (OGG) | Oakland (OAK) | 5h 0m | • | • | • | ||||
| 653 | San Jose (SJC) | Kahului (OGG) | 5h 30m | • | • |
Hawaiian Airlines contact information
- HAIATA Code
- +1-800-367-5320Call
- hawaiianair.comVisit
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Hawaiian Airlines information
| IATA Code | HA |
|---|---|
| Routes | 136 |
| Top route | Kahului to Honolulu |
| Airports served | 46 |
| Top airport | Honolulu |
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.