|Top route||Barcelona-El Prat to Madrid Barajas|
|Top airport||Madrid Barajas|
Boarding and communication
American Airlines is the worst. Every time I’ve flown with them, there’s constant delays or cancellations. This particular flight was delayed four times
Luggage did not arrive to Budapest.
Ridiculously long check in process. Late leaving. Luggage did not arrive at final destination. This after a delay in 1st half of trip caused us to arrive 14 hours late (the next day) to our destination. Staff refused to let us board our connecting flight even though it was 20+ minutes from taking off, offered no apology, and provided almost no help to resolve our situation other than sending us to the WRONG place to ask for help.
Food service from Madrid to Chicago was exceptionally good. Unfortunately food service when we left from Chicago to Madrid was poor. Huge difference in catering services.
The crew was the most friendly ever! Just made no sense the fact that we couldn’t get the bearding pass on a timely manner due to issues with CDC site, it was caused not by the AA WORKER, she was great, but something wouldn’t work in the system and it took us over an hour till we could get our boarding passes. And makes no sense to us why we couldn’t seat together. There were plenty couples separated and we had to swap seats. It was a long flight so you’d rather sit w a partner. So if there’s anyway to allow us flying coach to pick our seats ahead of time like most airlines that would be wonderful!, this way there wouldn’t be surprises at boarding.
Small plane, but short flight. On time . Could have a bit more organize boarding process since it uses a bus but the rest was fine.
I love Iberia... superior airline
All was fine in regards to my investment
Extremely small , very uncomfortable flight. We didn’t get pre ordered meals or drinks . Staff was pretty rude and extremely unhelpful
You have a law suit coming your way
Overall the flight was fine. The food is not that good, they feed you to much bread.
Very expedite checking in . Good seats.
We were waitlisted for unknown reason. Was resolved a hour later. The supervisor was professional and kind. She kept offering to down grade us to economy. Finally, after we said no, no and no, she miraculously found us seating in Business class. After that it was smooth sailing
My checked baggage (which we had priority boarding for, so that I wouldn't have to check it) is missing somewhere between Tangier > Madrid > Dublin. Not satisfactory.
Unfortunately lost our luggage on return trip. Hopefully we will get it tomorrow.
Pilot was good. Internet is worst ever.
Internet in the plane is terrible:((
There were no individual air control for the seats so there was very little moving air throughout the entire flight. My entertainment system froze for twenty minutes of the flight. The check in process was slow and inefficient. The food was bland.
Drinks offers are pathetic compared to other international flights.
I did not realize Iberia had booked a flight from the company Level, which is a low cost airline without food
This was not an Iberia flight it was a “Level” brand flight with a different flight number. The Iberia flight number never had a gate. The only way I knew it was my flight was that it was leaving at the same time as my scheduled flight and I found it suspicious that no ibera bound flights were showing up at the time my flight was scheduled. It felt extremely bait and switched. Level flight staff were not courteous or friendly. Rather cold and rarely offered drinks or acknowledged.
The flight was overbooked by 40 people. We waited for 2 hours after the flight to get news of rebooking. No communication from the ground crew.
On time and free 💼
I am so disappointed, It was delayed more than 6 hours and they changed the gate more than three times... it's horrible really
It was good!!
Half hour late but is ok!!
Our flight was canceled and there was no convenient alternative option. Our trip was prolonged 2 more days. We have not been reimbursed for our time and money wasted.
On board Iberia flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the Iberia assistance team will most likely ask you to pay extra for checked luggage.
Iberia offers direct flights to 82 cities in 37 different countries. Madrid, Barcelona, and Lisbon are the most popular cities covered by Iberia.
Iberia concentrates most of its flight operations in Madrid.
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