Find cheap flights on Iberia

Because we’d booked through Expedia, and flew BA but managed by Iberia the whole experience was a complete nightmare. No one knew what we were supposed to do, emails came from different companies with conflicting information, hours spent on the phone trying to sort it out, couldn’t check in online so had to queue for ages. If companies are taking over each other they need to talk to each other and make their processes work in a more joined up way.

The flight was 2 hours behind schedule on take-off but the captain managed to catch up a bit during the flight

We booked a flight that said it was Iberia, operated by Iberia. However, Iberia refused to help us when we called to try to ensure we’d have seats together since we were flying with two small children. They claimed they couldn’t see our seats in the system and when we pushed for them to try harder to help us, they hung up on us. The day or two before the flight, we got an email from Level saying the flight was with them and that our tickets didn’t include food or drinks, even though it was an international flight. This is not something we knew when booking, as it wasn’t presented this way on kayak. Once on board, it turned out we had to pay for every small item - headphones, blankets, and anything other than water. Check in at the airport was a nightmare. They had only a few stations open, there was no option to do it yourself like many other airlines. They couldn’t figure out how to check a car seat without charging us and it delayed us greatly. The crew on board was very friendly, and obviously they don’t control the business model or prices. However, we had gate checked a stroller and upon landing in NY, we (and other families) were told they couldn’t find any strollers. In the end, all the gate checked items were released with the regular luggage. Fortunately one member of the crew helped us get through a fast lane in customs since we were carrying a small child. Overall, friendly crew on board, but not a good experience, otherwise.

Awful food, absolutely awful. Lazy crew.

The flight never happen, they overbooked the flight and they put me in another one 15 days later and I had to pay 250 dollars more, the worst experiencia of my Life, never will use kayak or iberia again

Attendance to check in. They are so bad.

I like the food .However the bathrooms were very terrible mess up . I travel a lot but never saw such bad things in a bathroom

How much more can space between seats be shrinked? 250$ for a 3hr flight where I can barely move my legs.

Extremely close seats for an 8 hour fly

absolutely, nothing. It has been the worst experience ever.

This was Level air company, not regular Iberia. They don’t offer anything in over Atlantic flight, no food, no drinks. But price was not cheap at all. Kayak and Iberia are cheating people.

Because our first plane from Seville to Madrid was delayed, we missed our connecting flight from Madrid to to Barcelona. We were directed to Iberia air customer service to take the next flight. We waited at the service counter 45 min because there weren’t enough agents available to handle the long line of people. As a result, we missed the our scheduled airport transfer to the hotel as well as our scheduled Barcelona city tour. We had to pay for a taxi (33 Euros) and reschedule the city tour (6 Euros lost).

for an international trip, it is unbelievable that no beverage or snack was offered. 8 hours without anything being offered unless charged for is terrible.

The cost of luggage that we had to buy separately from the ticket bought in Kayak was EXTREMELY costly, so this is the first and last time I buy a ticket in Kayak

no food or entertainment that I can recall.