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no wifi

For over 4 hours no movie entertainment was not working was reset 2 to 3 times it felt extra long trip hope my trip going back will be better everything else was excellent

The headphone jack in my seat, 2A was not working. I tried multiple headphones to try to resolve this. I could not partake in hearing any shows.

I couldn’t choose my sitting from the website, so I ended up with the very last sits on the very back with no window!

The flight was delayed 5 hours, the airlines kept sending updates (sometimes even two updates on the same minute) about changed departure time. Eventually they set it up on 11:30PM (original flight was supposed to be on 8:55PM), so everyone arrived for this time. Then at around 10PM at the gates they announced that the flight is further delayed to 2AM next day. Supposedly they did this in order for all the people to successfully get through security, since security does not work overnight. We would certainly have not flown have we known this. It's just terrible communication and disrespect towards people's time.

Tv Monitors didn’t work. Seats uncomfortable . Too close too crowded

Flight was delayed two hours

My flight was 2 hrs delayed and TVs didn’t work. Not a huge deal, but not the best experience is all.

An hour delay, other than that it was a nice flight

Very late. Unreliable.

I booked seat 5F to sit UP FRONT in a 2 seat row for my birthday. I paid extra for you guys to move me to the back at 19F in a 3 seat row?! I absolutely need to be compensated as this was NOT the experience I booked and paid for my birthday trip. I specifically wanted that experience and paid for it and you guys moved me because you “changed air crafts”, what does that have to do with what I booked. Other people were still sitting up front.

Delay after delay and rude associates at the counter

Delay after delay

Kayat is most wrong company to plan any trip

Jet blue could be a great airline if not for the worst in class seats - on every flight I took with them. Seats are worn out, butt padding is next to non existent (my rear starts hurting an hour into a flight), and the back of the chair is too short - if i sit straight, the back of the seat ends around my neck, and I'm just 6 ft tall. Entertainment is meh, with small and old screens, which aren't much usable.