Traveler reviews
Overall rating
7.2
Good
Based on 1,329 reviews
Boarding
7.3
Comfort
7.0
Crew
8.0
Entertainment
6.6
Food
6.9
Skip to main content
More
Find cheap flights on KLM
Round-trip
Economy
KLM information
| IATA Code | KL |
|---|---|
| Routes | 314 |
| Top route | Vienna Intl to Amsterdam Schiphol |
| Airports served | 144 |
| Top airport | Amsterdam Schiphol |
Recent reviews
Traveler rating
491
270
134
127
2
Find reviews that mention:
crew was great
flight attendants
great flight
food was good
entertainment system
excellent service
good entertainment
window seat
leg room
seats were comfortable
business class
premium economy
flight to amsterdam
international airlines
-
2.0
Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
review from
-
8.0
Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.
review from
-
2.0
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
review from
-
10.0
It was a Good flight
review from
-
2.0
Both airports totally understaffed. Awful experience.
review from
-
2.0
Flight delayed 5 hours
review from
-
2.0
New 737 and seats too confining
review from
-
10.0
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
review from
-
6.0
Slow boarding in Seville, no chance to check-in online🥺
review from
-
2.0
Over 3 hours of delay without any assistance from klm
review from
-
4.0
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
review from
-
2.0
Wrote in the previous message. Poor. Delayed flight and lost working day. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. Insanely slow.
review from
-
2.0
The flight from Rome to Ams was delayed. The flight from AMS to Moscow was missed. - We spent 2h in a linewaiting for the service desk to rebook the tickets - Then, we spend more than an hour to get the hotel - Then waiting for the shuttle another 30 minutes Unexpectedly poor and slow service. The next working day is ruined with the flight in the middle
review from
-
10.0
same as from LUX … professional, nice.
review from
-
10.0
being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM
review from
-
10.0
Swift clean friendly on time
review from
-
6.0
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
review from
-
6.0
Okay
review from
-
6.0
Ok
review from
-
6.0
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
review from
-
10.0
I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!
review from
-
2.0
Just average
review from
-
2.0
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
review from
-
2.0
They canceled our flights but the flight went on anyway.
review from
-
2.0
They canceled our flights that went on anyway.
review from
-
2.0
They canceled our flights but they flew anyway.
review from
-
10.0
Dreamliner was comfortable and entertainment system good
review from
-
10.0
Not the first time we have experienced defective entertainment system on this trip. It should be upgraded.
review from
-
1.9
Never booked this flight
review from
-
7.9
Great flight Will go again!
review from
KLM FAQs
What is KLM's carry-on size allowance?
Where does KLM fly to?
What is KLM’s primary hub?
How does KAYAK find such low prices on KLM flights?
Flight status
KLM route map
Top airports served by KLM
- Amsterdam Schiphol Airport (AMS)
- Barcelona-El Prat Airport (BCN)
- London Heathrow Airport (LHR)
- Rome Fiumicino Airport (FCO)
- Madrid Barajas Airport (MAD)
- Stockholm Arlanda Airport (ARN)
- Paris Charles de Gaulle Airport (CDG)
- Kastrup Copenhagen Airport (CPH)
- Berlin Brandenburg Airport (BER)
- Edinburgh Turnhouse Airport (EDI)
- Vienna Intl Airport (VIE)
- New York John F Kennedy Intl Airport (JFK)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Glasgow Intl Airport (GLA)
- Helsinki-Vantaa Airport (HEL)
KLM contact information
- KL IATA Code
- +55 11 38788363 Call
- klm.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.