|Top route||Vienna Intl to Amsterdam Schiphol|
|Top airport||Amsterdam Schiphol|
Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
It was a Good flight
Both airports totally understaffed. Awful experience.
Flight delayed 5 hours
New 737 and seats too confining
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
Slow boarding in Seville, no chance to check-in online🥺
Over 3 hours of delay without any assistance from klm
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
Wrote in the previous message. Poor. Delayed flight and lost working day. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. Insanely slow.
The flight from Rome to Ams was delayed. The flight from AMS to Moscow was missed. - We spent 2h in a linewaiting for the service desk to rebook the tickets - Then, we spend more than an hour to get the hotel - Then waiting for the shuttle another 30 minutes Unexpectedly poor and slow service. The next working day is ruined with the flight in the middle
same as from LUX … professional, nice.
being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM
Swift clean friendly on time
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
They canceled our flights but the flight went on anyway.
They canceled our flights that went on anyway.
They canceled our flights but they flew anyway.
Dreamliner was comfortable and entertainment system good
Not the first time we have experienced defective entertainment system on this trip. It should be upgraded.
Never booked this flight
Great flight Will go again!
On board KLM flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the KLM assistance team will most likely ask you to pay extra for checked luggage.
KLM offers direct flights to 148 cities in 68 different countries. Amsterdam, Paris, and Berlin are the most popular cities covered by KLM.
KLM concentrates most of its flight operations in Amsterdam.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including KLM.