Kampala Serena Hotel
5 stars

Kampala Serena Hotel

P.O Box 7814, Kintu Road Kampala, Kampala, Uganda
Kampala, Uganda
See location+256 414 309 000
From
587 ﷼
Cheapest

rate per night

9.0
Wonderful
based on 261 reviews
261 reviews
Room type
Provider
Nightly total
Deluxe room
587 ﷼
Superior room
609 ﷼
Executive room
712 ﷼

Photos of Kampala Serena Hotel

Overview

An inspirational blend of 5-star polish and panAfrican panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Serena's Uganda flagship, the Kampala Serena Hotel is an inspirational blend of 5-star polish, pan-African panache, social style and business reliability.Ideally located at the very heart of Kampala, our luxury business hotel stands amidst 17 acres of landscaped grounds and water gardens. An oasis of cool and green, encircled by the seven hills of Kampala, this 186-room world-class hotel is the focal point of national, regional, business, political and social life.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated.Inspirationally styled as a Kampala showcase for Ugandan art, this unique 5-star hotel offers; an international conference centre, a garden auditorium, a roof-top terrace, a rock-sculptured pool terrace, three restaurants, two bars and the Moorish palace of the Maisha Mind Body and Spirit Spa'.
9.0
Wonderful rating
Based on 261 verified guest reviews

Latest deals for Kampala Serena Hotel

Mon 8/18
Tue 8/19
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Executive room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Kampala Serena Hotel

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Wine glasses
  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker

Pool and spa

  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Complimentary breakfast

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness center

Health and safety

  • Daily housekeeping

Reviews of Kampala Serena Hotel

9.0
Wonderful
261 verified ratings
Wonderful
168
Very good
48
Good
21
Okay
14
Fair
2
Mediocre
5
Poor
3

Summary of reviews

Guests say
Guests generally praised the hotel for its excellent service, cleanliness, and spacious rooms. The ambiance and location were also highlighted positively, with many enjoying the beautiful surroundings and amenities like the spa and restaurants. However, some guests expressed dissatisfaction with the value for money, particularly regarding pricing and flexibility in services.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Room Size8.5 out of 10
Location8 out of 10
Value for Price3 out of 10
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All reviews

10
Wonderful
Anonymous, Jul 2019
Pros (+) Fantastic hotel with great ambiance and very attentive staff.

Location

P.O Box 7814, Kintu Road Kampala, Kampala

What's nearby

  • Kibuli Mosque1.5 km
  • Uganda National Museum1.8 km
  • Gaddafi National Mosque2.1 km
  • Kabaka's Palace3 km
  • Namirembe Cathedral3 km
  • Buganda Parliament3.3 km
  • Kasubi Tombs3.7 km
  • Rubaga Cathedral4.2 km
  • Baha'i House of Worship5.1 km
  • Ndere Cultural Centre5.3 km
  • National Stadium8.6 km

Policies

Check-in/Check-out

Check in anytime after 12:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Kampala Serena Hotel

Low season

High season

Average price (weeknight)

August
June
1,049 ﷼
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 41% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Kampala Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Kampala Serena Hotel

  • If you’re after a cheap room at Kampala Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and June.
  • The cheapest price a room at Kampala Serena Hotel was booked for on KAYAK in the last 2 weeks was 437 ﷼, while the most expensive was 437 ﷼.
  • How long should you stay at Kampala Serena Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Kampala Serena Hotel

  • Where is Kampala Serena Hotel located?

    Kampala Serena Hotel is located at P.O Box 7814, Kintu Road Kampala, 0.6 km from the center of Kampala. Kibuli Mosque is the closest landmark to Kampala Serena Hotel.

  • When is check-in time and check-out time at Kampala Serena Hotel?

    Check-in time is 12:00 PM and check-out time is 10:00 AM at Kampala Serena Hotel.

  • Does Kampala Serena Hotel offer free Wi-Fi?

    Yes, Kampala Serena Hotel offers free Wi-Fi.

  • Does Kampala Serena Hotel offer free parking?

    Yes, Kampala Serena Hotel offers free parking.

  • How far is Kampala Serena Hotel from the airport?

    Kampala Serena Hotel is 34.9 km from Entebbe.

  • Does Kampala Serena Hotel have a pool?

    Yes, Kampala Serena Hotel has a pool onsite.

  • How does KAYAK find such great Kampala Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kampala Serena Hotel in Kampala and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kampala Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kampala Serena Hotel.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.4
0.6 km
Entebbe
34.7 km

Everything you need to know for your stay in Kampala

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