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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 46 cities in 35 different countries. Nairobi, Mombasa, and Johannesburg are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Nairobi to Eldoret, with a price of 420 ﷼ for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 46 destinations.

See more FAQs

Kenya Airways customer reviews

6.7
OkayBased on 306 verified guest reviews
6.2Entertainment
6.3Food
6.9Boarding
6.7Comfort
7.5Crew

Pros +
Cons -

Show reviews that mention
Traveler rating:
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V
2.0 Poor
NBO-JFK
Pros:I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life
A
2.6 Poor
EBB-NBO
Pros:nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty.
Cons:Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020.
K
7.6 Good
JFK-NBO
Pros:Crew was attentive, punctual, and third meal on a 14 hour flight is right.
Cons:Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond.
V
4.0 Mediocre
CPT-NBO
Cons:Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic
V
6.6 Okay
KGL-NBO
Pros:The crew was amazing, and the flight was really short and comfortable.
Cons:Update the movies and music on the passengers's TV
B
10.0 Wonderful
NBO-JFK
Great hospitality
V
9.3 Wonderful
NBO-LOS
Pros:Flight was smooth and ontime
V
6.0 Okay
ZNZ-NBO
Pros:Glad to receive small snacks for short flight Headphones were issued from from second flights, but not from Zanzibar
Cons:Check air on on plane as it was so lights that air doesn’t hit the face so it was very warm flight
V
2.0 Poor
NBO-BGF
Pros:Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst.
Cons:Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst.
W
10.0 Wonderful
INT-SLU
Fight excellent but we were not contacted when flight departure was changed to 4 hours earlier; which caused us to almost miss our flight

Kenya Airways flight status

Tue 10/8

Kenya Airways route map - Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know if Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Tue 10/8

All Kenya Airways flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
419Entebbe (EBB)Nairobi (NBO)1h 15m
479Kigali (KGL)Nairobi (NBO)1h 30m
205Mumbai (BOM)Nairobi (NBO)6h 15m
202Nairobi (NBO)Mumbai (BOM)6h 20m
520Abidjan (ABJ)Dakar (DSS)2h 50m
305Dubai (DXB)Nairobi (NBO)5h 15m
520Nairobi (NBO)Abidjan (ABJ)6h 5m
510Nairobi (NBO)Accra (ACC)5h 40m
510Accra (ACC)Freetown (FNA)2h 20m
508Accra (ACC)Monrovia (ROB)2h 0m
509Accra (ACC)Nairobi (NBO)5h 40m
509Monrovia (ROB)Accra (ACC)1h 50m
740Nairobi (NBO)Maputo (MPM)4h 10m
592Nairobi (NBO)Douala (DLA)4h 10m
403Addis Ababa (ADD)Nairobi (NBO)2h 10m
402Nairobi (NBO)Addis Ababa (ADD)2h 0m
741Maputo (MPM)Nairobi (NBO)3h 55m
307Mombasa (MBA)Nairobi (NBO)1h 0m
593Douala (DLA)Nairobi (NBO)4h 20m
307Dubai (DXB)Mombasa (MBA)5h 25m
515Dakar (DSS)Accra (ACC)3h 5m
489Dar Es Salaam (DAR)Nairobi (NBO)1h 25m
499Zanzibar (ZNZ)Nairobi (NBO)1h 20m
250Nairobi (NBO)Victoria (SEZ)3h 15m
651Kisumu (KIS)Nairobi (NBO)0h 50m
650Nairobi (NBO)Kisumu (KIS)0h 50m
738Nairobi (NBO)Lilongwe (LLW)2h 30m
739Lilongwe (LLW)Nairobi (NBO)2h 10m
762Nairobi (NBO)Johannesburg (JNB)4h 15m
763Johannesburg (JNB)Nairobi (NBO)4h 5m
618Nairobi (NBO)Mombasa (MBA)1h 0m
416Nairobi (NBO)Entebbe (EBB)1h 20m
478Nairobi (NBO)Kigali (KGL)1h 30m
494Nairobi (NBO)Zanzibar (ZNZ)1h 20m
2Nairobi (NBO)New York (JFK)15h 0m
3New York (JFK)Nairobi (NBO)14h 0m
100Nairobi (NBO)London (LHR)9h 20m
116Nairobi (NBO)Amsterdam (AMS)9h 0m
101London (LHR)Nairobi (NBO)8h 35m
486Nairobi (NBO)Dar Es Salaam (DAR)1h 25m
756Nampula (APL)Nairobi (NBO)2h 30m
756Lilongwe (LLW)Nampula (APL)1h 15m
275Port Louis (MRU)Nairobi (NBO)4h 20m
259Victoria (SEZ)Nairobi (NBO)3h 10m
274Nairobi (NBO)Port Louis (MRU)4h 20m
887Bangkok (BKK)Nairobi (NBO)9h 15m
521Abidjan (ABJ)Nairobi (NBO)6h 25m
521Dakar (DSS)Abidjan (ABJ)2h 55m
887Guangzhou (CAN)Bangkok (BKK)2h 25m
886Nairobi (NBO)Bangkok (BKK)9h 31m
661Eldoret (EDL)Nairobi (NBO)0h 50m
660Nairobi (NBO)Eldoret (EDL)0h 50m
117Amsterdam (AMS)Nairobi (NBO)8h 35m
535Lagos (LOS)Nairobi (NBO)5h 20m
534Nairobi (NBO)Lagos (LOS)5h 15m
265Moroni (HAH)Nairobi (NBO)2h 10m
264Nairobi (NBO)Moroni (HAH)2h 30m
514Accra (ACC)Dakar (DSS)3h 5m
720Harare (HRE)Nairobi (NBO)2h 55m
306Mombasa (MBA)Dubai (DXB)5h 35m
720Lusaka (LUN)Harare (HRE)1h 5m
886Bangkok (BKK)Guangzhou (CAN)3h 10m
720Nairobi (NBO)Lusaka (LUN)2h 45m
304Nairobi (NBO)Dubai (DXB)5h 15m
427Arusha (JRO)Nairobi (NBO)1h 0m
426Nairobi (NBO)Arusha (JRO)1h 0m
256Nairobi (NBO)Antananarivo (TNR)3h 20m
362Nairobi (NBO)Mogadishu (MGQ)1h 45m
363Mogadishu (MGQ)Nairobi (NBO)1h 45m
554Nairobi (NBO)Kinshasa (FIH)3h 20m
555Kinshasa (FIH)Nairobi (NBO)3h 30m
704Nairobi (NBO)Harare (HRE)3h 0m
704Lusaka (LUN)Nairobi (NBO)2h 40m
704Harare (HRE)Lusaka (LUN)1h 5m
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m
784Nairobi (NBO)Cape Town (CPT)5h 45m
785Cape Town (CPT)Nairobi (NBO)5h 45m
586Lubumbashi (FBM)Ndola (NLA)0h 45m
586Nairobi (NBO)Lubumbashi (FBM)2h 30m
586Ndola (NLA)Nairobi (NBO)2h 30m
112Nairobi (NBO)Paris (CDG)8h 40m
115Paris (CDG)Nairobi (NBO)8h 25m
257Antananarivo (TNR)Nairobi (NBO)3h 20m
782Nairobi (NBO)Livingstone (LVI)3h 15m
782Livingstone (LVI)Cape Town (CPT)3h 10m
461Bujumbura (BJM)Nairobi (NBO)1h 40m
460Nairobi (NBO)Bujumbura (BJM)1h 40m
783Livingstone (LVI)Nairobi (NBO)3h 15m
783Cape Town (CPT)Livingstone (LVI)2h 50m
584Nairobi (NBO)Ndola (NLA)2h 40m
584Lubumbashi (FBM)Nairobi (NBO)2h 30m
584Ndola (NLA)Lubumbashi (FBM)0h 40m
More flight routes

Kenya Airways contact information

Kenya Airways information

IATA CodeKQ
Routes102
Top routeMombasa to Nairobi Jomo Kenyatta Intl Airport
Airports served46
Top airportNairobi Jomo Kenyatta Intl

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