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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 43 cities in 33 different countries. Mombasa, Nairobi, and Dar Es Salaam are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Kisumu to Nairobi, with a price of 450 ﷼ for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

    With 38 Kenya Airways flights departing each week, Nairobi Jomo Kenyatta Intl airport is the most popular airport for Kenya Airways flights to depart from. The most popular destination from this airport is Addis Ababa. The next most popular departure airport is Cape Town Intl airport, with 3 Kenya Airways flights departing from there each week.

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 44 destinations.

Kenya Airways customer reviews

6.9
OkayBased on 268 verified guest reviews
7.8Crew
6.5Food
6.4Entertainment
7.1Boarding
6.9Comfort
Cons -
  • Have customer service respond in a timely manner. (in 9 reviews)
  • Nothing because I wasn’t able to make the flight service (in 107 reviews)
Show reviews that mention
Traveler rating:
Sort by:
A
8.0 Very good
JFK-CMH
This one is not bad even it is late, but they apologize and every time they announced the update.
A
2.0 Poor
NBO-JFK
I’m very disappointed for this trip and I will never travel again in this airline. In addition, I don’t recommend to any human being to travel to Kenya Airways. They keep me at Nairobi for 4 days without care. I was at Nairobi from 6 a.m Morning up to 10 a:m Thursday. For that reason, I have trouble for my work and may be I will lose my job. During for those 4 days I didn’t have my medicine, I didn’t have clothes to change because all my clothes were in my checked bags. On Thursday, when I got flight, they don’t even apologize for all consequences I had. During for those 4 days, I learned many things for this airline. It is their system to treat passengers like this because they had hundreds or thousands passengers around Nairobi waiting for their flights after their original flights cancelled. If I lose my job, I planned to file claim to the airline. This is not airline to travel with.
A
8.0 Very good
ZNZ-NBO
For the trip from Zanzibar to Nairobi was good.
V
10.0 Wonderful
DXB-NBO
They weight duty free goods at check in and count the weight as carry on luggage. Results : for 4 bottles I had to opay $150. rip off. Be careful to avoid any duty free shopping at Dubai airport
V
8.0 Very good
ACC-ROB
The boarding was fast, the food was great; however, the seats & leg space were tight.
V
8.0 Very good
JFK-NBO
Flight was good
V
8.0 Very good
YYZ-JFK
Customer service was good
S
10.0 Wonderful
NBO-CDG
I enjoyed my flight I arrived safe with all my luggage
S
10.0 Wonderful
APL-NBO
No complaints just improve on the food service. Provide enough dinner. People are complaining about that.
V
10.0 Wonderful
NBO-ACC
Was very good, was happy with the way staff were smiling and how they were approachable

Kenya Airways flight status

Sun 7/13

Kenya Airways route map - Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know if Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Sun 7/13

All Kenya Airways flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
305Dubai (DXB)Nairobi (NBO)5h 15m•••••••
511Freetown (FNA)Accra (ACC)2h 30m•••
510Accra (ACC)Freetown (FNA)2h 20m•••
511Accra (ACC)Nairobi (NBO)5h 40m•••
510Nairobi (NBO)Accra (ACC)5h 40m•••
520Abidjan (ABJ)Dakar (DSS)2h 50m•••
521Dakar (DSS)Abidjan (ABJ)2h 55m•••
520Nairobi (NBO)Abidjan (ABJ)6h 5m•••
521Abidjan (ABJ)Nairobi (NBO)6h 25m•••
100Nairobi (NBO)London (LHR)9h 10m•••••••
101London (LHR)Nairobi (NBO)8h 35m•••••••
304Nairobi (NBO)Dubai (DXB)5h 15m••••••
117Amsterdam (AMS)Nairobi (NBO)8h 35m•••••••
203Mumbai (BOM)Nairobi (NBO)6h 15m••••••
508Accra (ACC)Monrovia (ROB)2h 0m••••
509Monrovia (ROB)Accra (ACC)1h 50m••••
116Nairobi (NBO)Amsterdam (AMS)9h 0m•••••••
3New York (JFK)Nairobi (NBO)14h 0m•••••
2Nairobi (NBO)New York (JFK)15h 0m•••••
482Nairobi (NBO)Dar Es Salaam (DAR)1h 30m••••••
267Moroni (HAH)Nairobi (NBO)2h 30m••••
756Lilongwe (LLW)Nampula (APL)1h 10m•••••••
756Nairobi (NBO)Lilongwe (LLW)2h 15m•••••••
756Nampula (APL)Nairobi (NBO)2h 30m•••••••
782Livingstone (LVI)Cape Town (CPT)3h 10m••
783Livingstone (LVI)Nairobi (NBO)3h 15m••
782Nairobi (NBO)Livingstone (LVI)3h 15m••
783Cape Town (CPT)Livingstone (LVI)2h 50m••
483Dar Es Salaam (DAR)Nairobi (NBO)1h 25m••••••
266Nairobi (NBO)Moroni (HAH)2h 30m••••
704Harare (HRE)Lusaka (LUN)1h 5m•••
704Nairobi (NBO)Harare (HRE)3h 0m•••
704Lusaka (LUN)Nairobi (NBO)2h 40m•••
202Nairobi (NBO)Mumbai (BOM)6h 20m••••••
762Nairobi (NBO)Johannesburg (JNB)4h 15m•••••••
763Johannesburg (JNB)Nairobi (NBO)4h 5m•••••
415Entebbe (EBB)Nairobi (NBO)1h 15m••••••
414Nairobi (NBO)Entebbe (EBB)1h 20m••••••
263Antananarivo (TNR)Nairobi (NBO)3h 20m•••••
262Nairobi (NBO)Antananarivo (TNR)3h 20m•••••
112Nairobi (NBO)Paris (CDG)8h 40m•••••••
599Abidjan (ABJ)Douala (DLA)2h 35m•••
598Douala (DLA)Abidjan (ABJ)2h 35m•••
599Douala (DLA)Nairobi (NBO)4h 20m•••
598Nairobi (NBO)Douala (DLA)4h 10m•••
479Kigali (KGL)Nairobi (NBO)1h 30m••••
401Addis Ababa (ADD)Nairobi (NBO)2h 10m••
624Nairobi (NBO)Mombasa (MBA)1h 0m•••••••
706Lusaka (LUN)Harare (HRE)1h 5m•••••
706Nairobi (NBO)Lusaka (LUN)2h 45m•••••
250Nairobi (NBO)Victoria (SEZ)3h 15m••
490Nairobi (NBO)Zanzibar (ZNZ)1h 20m•••••
706Harare (HRE)Nairobi (NBO)2h 55m•••••
113Paris (CDG)Nairobi (NBO)8h 25m••••••
439Arusha (JRO)Nairobi (NBO)1h 0m••
458Zanzibar (ZNZ)Nairobi (NBO)1h 20m•••••
458Dar Es Salaam (DAR)Zanzibar (ZNZ)0h 25m•••••
625Mombasa (MBA)Nairobi (NBO)1h 0m•••••
793Victoria Falls (VFA)Nairobi (NBO)3h 10m•••
792Victoria Falls (VFA)Cape Town (CPT)3h 10m•••
793Cape Town (CPT)Victoria Falls (VFA)2h 50m•••
792Nairobi (NBO)Victoria Falls (VFA)3h 15m•••
887Bangkok (BKK)Nairobi (NBO)9h 5m•••
353Juba (JUB)Nairobi (NBO)1h 40m••••
352Nairobi (NBO)Juba (JUB)1h 45m••••
426Nairobi (NBO)Arusha (JRO)1h 0m••
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m••
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m••
886Bangkok (BKK)Guangzhou (CAN)2h 55m•••
887Guangzhou (CAN)Bangkok (BKK)2h 25m•••
400Nairobi (NBO)Addis Ababa (ADD)2h 0m••
478Nairobi (NBO)Kigali (KGL)1h 30m•••
555Kinshasa (FIH)Nairobi (NBO)3h 30m•••
886Nairobi (NBO)Bangkok (BKK)9h 31m•••
532Nairobi (NBO)Lagos (LOS)5h 15m•••
554Nairobi (NBO)Kinshasa (FIH)3h 20m•••
464Nairobi (NBO)Bujumbura (BJM)1h 40m••••
533Lagos (LOS)Nairobi (NBO)5h 20m••••
465Bujumbura (BJM)Nairobi (NBO)1h 40m••••
655Kisumu (KIS)Nairobi (NBO)0h 50m•••
654Nairobi (NBO)Kisumu (KIS)0h 50m•••
270Nairobi (NBO)Port Louis (MRU)4h 20m•
271Port Louis (MRU)Nairobi (NBO)4h 20m•
108Nairobi (NBO)London (LGW)9h 10m••
109London (LGW)Nairobi (NBO)9h 0m••
More flight routes

Kenya Airways contact information

Everything you need to know about Kenya Airways flights

Kenya Airways information

IATA CodeKQ
Routes100
Top routeNairobi Jomo Kenyatta Intl Airport to Mombasa
Airports served44
Top airportNairobi Jomo Kenyatta Intl
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.

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