Traveler reviews
Overall rating
8.1
Excellent
Based on 580 reviews
Boarding
8.4
Comfort
8.0
Crew
8.6
Entertainment
7.8
Food
7.8
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Find cheap flights on Korean Air
Round-trip
Economy
Korean Air information
| IATA Code | KE |
|---|---|
| Routes | 194 |
| Top route | Seoul Gimpo Intl to Jeju City |
| Airports served | 88 |
| Top airport | Incheon Intl |
Korean Air traveller reviews
Pros
"Korean Air service was good"
(in 238 reviews)
"The flight crew was friendly."
(in 75 reviews)
"Great crew and very good legroom"
(in 184 reviews)
Cons
"Not a great selection of movies."
(in 45 reviews)
"Cleanliness and more leg room."
(in 22 reviews)
"More food selection like vegetarian"
(in 150 reviews)
Recent reviews
Traveler rating
163
19
12
25
1
Find reviews that mention:
food was good
long flight
nice flight
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4.0
Very small space I couldn’t pick up bag under seat.
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10.0
Service fast nice and professional
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10.0
Service fast and very nice of any department
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10.0
Great easy experience!
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6.0
They let me board first because I'm a cancer patient & 75 years old. That was greatly helpful.
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10.0
Cons: Food and entertainment
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2.0
Cons: Due to COVID, we were not able to travel to the Philippines on the time originally planned. We didn't get the full refund.
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8.0
Pros: Seat was very comfortable
Cons: Missing snacksreview from
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10.0
Pros: Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe.
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10.0
Pros: All
Cons: Good news from others.review from
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4.0
Cons: Charging outlets Staff could be friendlier
review from
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8.0
Cons: Korean Air was wonderful. BUT KAYAK made my reservation through KIWI.COM which is absolutely horrible. My reservation was ONLY for Dallas to Incheon. They booked me a ticket all the way to Singapore without ever asking my permission or informing me. As a result, I was unable to use the ticket, and had to purchase a new one at the airport ticket counter. I called them several times to attempt to fix the issue, but they were utterly unhelpful. I have requested a refund, but am not hopeful based on their past performance. KAYAK should cut all ties with KIWI if it wants to remain reputable.
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2.0
Cons: failed to give credit for cancel flight.
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9.3
Pros: All are professional.
review from
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10.0
Pros: Everything was amazing
Cons: Stay safereview from
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10.0
Cons: In light of COVID-19 this the only airline flying out of Bangkok April 3 2020 very good service
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9.6
Pros: Staff excellent Flight smooth landing a breeze
Cons: Foodreview from
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10.0
Cons: Awesome
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10.0
Cons: This is the best in the air
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3.6
Pros: Cramped seats and no beverage service. No crew interaction.
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8.0
Pros: Crew was grest and helpful
Cons: Seats on 777 are not padded very well for a 14 hour flightreview from
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10.0
Pros: I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight.
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2.0
Pros: The service vayama were trying to charge fees way over the normal fees for any adjustments
Cons: If they could of tried to be helpful when trying ro change datesreview from
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9.0
Pros: Korean Airlines now definitely ranks on best airlines to travel internationally. Great legroom, good food, and a terrific cabin crew who was helpful and kind.
review from
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10.0
Cons: Never seen a group of staff who are so dedicated, service oriented, disciplined .... to attend to every need of the passengers. A special thanks and salute for working under the shadow of the Coronavirus epidemic
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10.0
Pros: Crew was great!
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6.6
Pros: The crew were good and very pleasant.
Cons: The food was pretty gross. I don't know how you can pass that for food.review from
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9.6
Pros: The crew was very professional
Cons: Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights.review from
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8.0
Pros: Comfortable seat, pleasant crew.
Cons: The food was terrible.review from
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6.3
Cons: More water, more comfortable seats
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Korean Air FAQs
What is Korean Air's carry-on size allowance?
Where does Korean Air fly to?
What is Korean Air’s primary hub?
How does KAYAK find such low prices on Korean Air flights?
Flight status
Korean Air route map
Top airports served by Korean Air
- Incheon Intl Airport (ICN)
- Seoul Gimpo Intl Airport (GMP)
- Jeju City Airport (CJU)
- Busan Gimhae Airport (PUS)
- Osaka Kansai Intl Airport (KIX)
- Tokyo Narita Airport (NRT)
- Tokyo Haneda Airport (HND)
- Fukuoka Airport (FUK)
- Bangkok Suvarnabhumi Airport (BKK)
- Ho Chi Minh City Airport (SGN)
- Beijing Capital Airport (PEK)
- Singapore Changi Airport (SIN)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
- Shanghai Pu Dong Airport (PVG)
- Hanoi Noibai Airport (HAN)
Korean Air contact information
- KE IATA Code
- +82-2-2656-2001 Call
- koreanair.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.