|Top route||Kuwait City to Dubai Intl|
|Top airport||Kuwait City|
Need to serve water frequently. Serving water in a cup which is left open Seat was dirty.
The seat was dirty, with some dust and food crumbs. Long flight is always high risk to get blood clots. Not sure why the staff is not giving water. Went to the crew multiple times to gran water, and found water left open in the glass on the tray. Not sure how hygienic is.
Rude staff on all Kuwait airways.
Never fly with Kuwait air. Kuwait airways has super rude crew. They refused to serve the food that was ordered. They run out of snacks, get annoyed if you ask something. Air hostesses are NOT helpful at all. Worst.,,,,
Kuwait to JFK was a long flight and inadequate water for toilets or coffee. Both ran out in last couple of hours of flight. However they provided hot moist tissues to mitigate at least one issue. overall good experience.
I think the shows and movies could have been better.
I like everything.
They ran out of food options by the back seats of the plane. The flight map on the plane didn't work. There were limited entertainment options.
Since I’m a vegetarian, I ordered AVML meals. I was disappointed because on both the flights back and forth from India, received the EXACT same food with absolutely no difference. Kuwait Airways should be innovative to provide different meals every day on its various flights to India. The Cabin Crew however were very professional and courteous to offer me snacks when needed.
Comfortable seat. Food quality bed. 2 meal in 13 1/2 flight not enough.
Costem checking was too much 5 times just going to USA. Second thoughts traveling with KUWAIT AIRWAYS. thanks.
Only Arabic options were available in entertainment, and only 2-3options
Overall good. But the seat requires some more soft. The TV is not working for the map. Thanks for the good care by crew.
Indian food quality was very bad. They should change supplier ASAP if they want Indian customers continue. Airlines is very good cleanness & staff is excellent.
Indian food quality was very bad. Rice, Dal & Paneer was disgusting.
the bathrooms are very small and dirty
Everything was excellent, Professional flight crew very helpful. Food was good. They need upgrade Entertainment system
Comfort seat, food was good, flight crew was really Unprofessional, I kept calling them about 4-5 time with intercom they never respond. They really need to upgrade there movie selection. In Kuwait security check was worse very unprofessional. After I passed metal detector everything was clear, still they took there sweet time and and search me from top to bottom.
The overall experience is excellent
Air bus was nice, prompt and speedy service. Comfort in the flight. Being a vegetarian food was so so.
Serving food should improve atleast to the level of kwi/cok flight
The food from JFK to kwi should improve atleast to the level of kwi/cok.
Thank you KuwaitAirways
Crew was not friendly!
Crew was inattentive and not pleasant!
The boarding was supposed to happen at 820 however we did not get on the transport until 850. We did not receive announcements of a delay and multiple people inquired. When I inquired the agent just said sit down we will call. There should have been announced delays to put the oassengers at ease. That’s just general customer service
I wasn’t expecting much from Kuwait Airways, and yet I was still disappointed. Check in at Terminal 4 was easy, but maybe because it was an early flight with no lines. Flight crew were rude and unhelpful. Maybe they were grumpy because they didn’t get enough sleep. Maybe your experience will be better. I chose to fly Kuwait Airways due to a last minute travel need, and this cobranded itinerary fit my schedule and pocketbook.
On board Kuwait Airways flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the Kuwait Airways assistance team will most likely ask you to pay extra for checked luggage.
Kuwait Airways offers direct flights to 68 cities in 37 different countries. Dubai, Kuwait City, and Cairo are the most popular cities covered by Kuwait Airways.
Kuwait Airways concentrates most of its flight operations in Kuwait City.
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