|Top route||Krakow J. Paul II Balice to Warsaw Frederic Chopin|
|Top airport||Warsaw Frederic Chopin|
Stop using the 737MAX. It's 100% safe but very uncomfortable.
I liked always, it is really good flight
Making to much crazy with masks
It was more then four hours delay!
Border control: HUGE line, only one official Security check: rude and unapologetic; literally tried to open a sealed bag purchased at duty-free Airport (Warsaw): no crowd/mask control. A special form needs to be filled on paper for boarding, despite having filled a similar form online. As a result, a crowd of people (full flight on a 787 Dreamliner) gathered to board the plane, all swarming around the boarding counter, trying to get their forms to fill in. Again, no crowd control and/or attempts to distribute the forms.
Was perfect for me
Was perfect for me
They gave me terrible time at check in in Odessa
Every thing was just perfect.
There were about 12 kids in a business class that we’re just running around screaming yelling play crying could not relax dog barking it was not pleasant at all
Comfortable plane, attentive crew, excellent food. But I did have a free upgrade to Business Class.
LOT booked me this flight without my knowledge allowing them to avoid refunding me a flight which they themselves canceled. Low morality in this company
My wife and I did not get food. There was no chicken left and we can’t eat pork so we didn’t get food. Crew member didn’t ask ask first but left the pork in our table and after I asked him what it was told that was only pork left I asked him to take back. The only thing we can’t eat is pork and that was the only option. I was shocked for a long flight not to have enough food. Crew member never came back to let us that there is no other food available. After we asked and other crew member he checked and confirmed there is no other food. He offered to share his own meal with my wife and I but we refused but we appreciated that. I hope I never have an other experience like that. It wasn’t a good experience. :(
Was quick and simple nothing fancy
The price other than that the food was terrible and the staff was rough and unfriendly the comfort was poor not a pleasant experience.
The price but the service was poor and the staff was very rough and unfriendly.
No entertainment at all but all other is good.
I am seeking a refund from Kayak as LOT refuses to acknowledge the booking when not done directly from their site. Worst experience with an airline ever.
Excellent service and value for the money.
Cons: I cannot think of anything to improve except for serving more polish traditional foods.
Pros: 3 hours flight, on time.
Cons: During the time of COVID, I would expect the crew to follow restrictions and procedures. Nobody from the crew paid attention if all passengers have their face masks. In fact, most of the passengers didn't have masks on their mouth and nose. Many of them didn't have them at all. Crew didn't care. If this is how LOT pays attention to our health during travel, I will definitely not fly with them anymore. 2 months earlier flying with Lufthansa and all crew was very strict about the rules and everybody on board was wearing a mask.
Pros: Quick Check in
Cons: The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own.
Cons: The TVs didn’t work even thought the steward ESS restarted them .
Cons: Everything is good! But the monitor on back not working very well lot of brakes when you watch a movie or listen music!
Pros: Everything is good
Cons: The option to be able to drink enough water.
Cons: My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting.
Pros: Crew was polite
Pros: Nothing to like
Cons: This Iwa’s very bad experience. Never again will use LOT
Cons: Never again
On board LOT flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the LOT assistance team will most likely ask you to pay extra for checked luggage.
LOT offers direct flights to 87 cities in 49 different countries. Warsaw, Krakow, and Wroclaw are the most popular cities covered by LOT.
LOT concentrates most of its flight operations in Warsaw.
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