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Lion Air customer reviews
6.8
29 verified ratings
6.4Comfort
5.2Entertainment
7.2Boarding
5.7Food
7.7Crew
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The flight was delayed for over 4 hours. No proper explanation was provided. 3h later they started to give food. After 4h they started to give cash (300k rupiahs). However overall experience wasn't the best. I'd rather arrive in time.
Lion Air aircrafts always switch off A/C while parking in the tarmac and let its boarded passenger feel "the sauna". I believe modern aircraft has what so called APU to power the AC while waiting for boatding procesd
Never again
There was a stopover and they didn't tell us we had to deplane, our ticket didn't show this stopover and there was no time for a layover, just 10 minutes to run from one plane through security to another plane with the same flight number. They don't serve even water on the plane, it was awful.
Baggage collection was really slow
Good plane
Good flight
One hour Late to board. An additional hour later to arrive at our stop. Not running A/C while boarding so even the cabin crew were sweating profusely. My knees were into the next seat for the first time in my life. Cabin seemed in okay condition.
Flight was delayed by 2 hours, there was a pack of biscuits and water included as compensation. It seemed to happen a lot as some people knew it was going to be delayed..
Good
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Lion Air route map - Which destinations does Lion Air fly to?
Find out which destinations you can fly to direct with Lion Air by entering your departure airport. If you want to know if Lion Air flies a certain route, enter both the departure and destination airport before hitting search.YYYY-MM-DD