|Top route||Berlin Brandenburg to Frankfurt am Main|
|Top airport||Frankfurt am Main|
Pros: Everything was great!
Pros: On time
Pros: Very good food. Crew is nice and helpful
Cons: Business seats and in general the plane is just too old and not high standard. No screens even in business class
Pros: On time.
Cons: Quality of all services are declining on Lufthansa.
Cons: I’m still waiting for my baggage
Pros: Short layover
Cons: No fee for luggage
Pros: Al the flights was nice with no issues
Cons: The food that I have with Lufthansa was super bad and there’s no Choise, however, the connect flight wit with United airline have very good food and , what I want say is United airline airplane much better than Lufthansa in every thing even the seats is much nicer
Pros: Okay crew. Though there are always standouts in the group. They don’t have an easy job with current Covid-19 requirements.
Cons: Food is down a few notches. Used to better especially on other airlines.
Pros: Good crew, helpful and friendly.
Cons: Food is not as good as some other airlines I’ve been on.
Pros: Crew could have been a little more friendly. Seating was great
Cons: Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months
Pros: Situation was handled well.
Cons: Lack of information on the cause of delay.
Pros: Booking, price
Cons: A little easier site navigation- understanding
Cons: Everything was great
Pros: Very helpful and experienced crew, really good service! Thank you!
Cons: Best flight to DFW
Pros: The particular flight attendant serving our area seemed rude.
Pros: Thank you. It was very good and comfortable trip with a nice team.
Pros: Great, patient crew!
Cons: Flight was cancelled with NO NOTIFICATION. I learnt about it when i reached the airport - 3 hours before departure. And there was absolutely no one from Lufthansa available - innperson or on phone.
Pros: Plane was empty so got a whole row to myself!
Cons: One flight attendant in our area was not friendly and quite abrupt. Food wasn't good but desserts were great. American movies were a bit old.
Cons: There was no in-flight entertainment
Pros: Loved this flight, crew was amazing!
Cons: A snack
Cons: Unable to travel due to Corona restrictions, company would not refund ticket.
Pros: Customer service by the crew
Cons: Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad....
Pros: yes great
Cons: seats and cleaness