3 stars
Piedra de Agua Palenque
Carretera a Las Ruinas Km. 2.5, 29960 Palenque, Chiapas, Mexico
Palenque, Mexico
See location+52 916 345 0842Photos of Piedra de Agua Palenque
Overview
Suburban hotel with a full-service spa and a 24-hour front desk A full-service spa, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a spa tub, and coffee/tea in a common area. Piedra de Agua Hotel Boutique Palenque offers 20 accommodations with private plunge pools and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. An outdoor pool and a spa tub are on site.
Amenities at Piedra de Agua Palenque
- Outdoor pool
- Spa and wellness center
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- Non-feather pillow
- Designated smoking area
- Private entrance
Dining
- Grocery deliveries
- Packed lunches
- Snack bar
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Services and conveniences
- Safety deposit box
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Private pool
- Spa and wellness center
- Massage
- Outdoor pool
- Pool towels
- Pool with a view
General
- Window
- Seating area
- Garden view
- Inner courtyard view
- Pool view
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Socket near the bed
- Wardrobe or closet
Things to do
- Gift shop
- Hiking
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Piedra de Agua Palenque
7.8
Good
562 verified ratings
Wonderful
236
Very good
126
Good
87
Okay
32
Fair
32
Mediocre
17
Poor
32
Summary of reviews
Guests say
Guests appreciated the beautiful location and friendly service, especially from staff members who were attentive and helpful. However, many reviews highlighted significant cleanliness issues, including dirty rooms and pools, which detracted from the overall experience. Some guests found the amenities lacking and felt that the hotel did not meet their expectations in terms of value for money.AI-Generated from customer reviews
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Score by provider
7.8 out of 10
197 reviews
4.8 out of 10
1 review
Location
Carretera a Las Ruinas Km. 2.5, 29960 Palenque, Chiapas
What's nearby
- Aluxes Eco Park277 m
- Palenque3.8 km
- Pre-Hispanic City and National Park of Palenque3.9 km
- Rock Paintings of Sierra de San Francisco4.2 km
- Misol-Ha Waterfalls5.8 km
- Cascada de Roberto Barrios21 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Piedra de Agua Palenque
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Piedra de Agua Palenque
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Value for money | 7.2 |
|---|---|
Distance to city center | 3.5 km |