Broken elevator buttons No hot water in the shower
3 stars
Hotel Alcala del Rio
Photos of Hotel Alcala del Rio
Overview
Hotel with free breakfast, near Costanera Center This smoke-free hotel features an outdoor pool, a rooftop terrace, and a conference center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. Children under 13 years old are not allowed in the swimming pool without adult supervision.
Amenities at Hotel Alcala del Rio
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Key card access
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Hairdryer
- Toilet
- Public bath
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Restaurant
- Bar/Lounge
- Minibar
Parking and transportation
- Parking
- Airport shuttle
General
- Telephone
- Storage available
Health and safety
- Daily housekeeping
- Safe
Pool
- Plunge pool
- Outdoor pool
Outdoor
- Terrace/Patio
Workspace
- Desk
Family friendly
- Complimentary breakfast
Reviews of Hotel Alcala del Rio
8.2
Very good
1057 verified ratings
Wonderful
418
Very good
238
Good
196
Okay
72
Fair
65
Mediocre
37
Poor
31
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, cleanliness, and the helpfulness of the staff. While some mentioned issues with the Wi-Fi and bathroom amenities, the overall experience was positive, with many guests expressing satisfaction with their stay.AI-Generated from customer reviews
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Score by provider
8.2 out of 10
1 review
All reviews
Pros (+) Front desk people were extremely helpful and kind. Breakfast was wonderful. The hotel in general was very quite, making it easy to work and sleep. The location is excellent.
Cons (-) The internet speed was extremely slow and often not working at all. FaceTime was nearly impossible the whole time.
Pros (+) Location & Clean
Location
Padre Mariano, 331, Santiago
What's nearby
- Costanera Center1.3 km
- Sky Costanera1.3 km
- Santiago Metropolitan Park1.4 km
- Santuario del Cerro San Cristóbal1.4 km
- Plaza Baquedano2.1 km
- Pontificia Universidad Católica de Chile2.8 km
- Santa Lucia Hill3 km
- Plaza de Armas3.4 km
- Catedral Metropolitana de Santiago3.4 km
- Mapocho Cultural Center3.5 km
- University of Chile3.8 km
- Plaza de la Constitucion3.9 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Alcala del Rio
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Alcala del Rio
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SantiagoMost recommended
See most recommended stays in SantiagoGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 4.2 km |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 16.0 km |