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JW Marriott Hotel Surabaya
5 stars

JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya 60261, Indonesia
Surabaya, Indonesia
See location+62 315 458 888
From
284 ﷼
Cheapest

rate per night

9.0
Wonderful
based on 1133 reviews
1,133 reviews
Room type
Provider
Nightly total
King room
284 ﷼
Deluxe room
306 ﷼
Double room
313 ﷼

Photos of JW Marriott Hotel Surabaya

Overview

Rating

Situated in Surabaya, JW Marriott Hotel Surabaya is an easy drive from the Ampel Mosque and provides on-site parking. It features a fitness centre, as well as a Jacuzzi, a free shuttle service and an outdoor pool.

Guests of JW Marriott Hotel Surabaya can indulge themselves with a range of relaxation facilities at JW Marriott Health Club, which features a sauna. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is offered for convenience. It also offers superb options for business meetings and events.

All the elegant rooms at the hotel provide a mini bar, plus all the essentials for a comfortable stay. Each provides its very own bathroom with a hair dryer, bathrobes and slippers.

On-site dining options include The Pavilion International Restaurant, which provides a convenient spot to enjoy a meal. For those who wish to indulge in a drink of an afternoon, the on-site bar provides the perfect spot.

JW Marriott Hotel Surabaya is less than a 40-minute drive from Juanda International Airport and Plaza Tunjungan is a brief walk away. Guests can also visit Surabaya Town Square.

Rating
9.0
Wonderful
Based on 1,133 verified guest reviews

Latest deals for JW Marriott Hotel Surabaya

Thu 5/8
Fri 5/9
Double room
2 double beds
2 double beds
2 double beds
Deluxe room
bed type unknown
1 king bed
2 twin beds
King room
1 king bed
bed type unknown
1 king bed
Executive room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at JW Marriott Hotel Surabaya

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Kitchen

  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing
  • Washing machine

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon
  • Night club

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness center

Reviews of JW Marriott Hotel Surabaya

9.0
Wonderful
1133 verified ratings
Wonderful
779
Very good
189
Good
105
Okay
26
Fair
14
Mediocre
15
Poor
5

Summary of reviews

Guests say
Guests appreciated the excellent service and cleanliness of the hotel, with many highlighting the friendly and helpful staff. The location was also praised, being close to various attractions. However, some guests expressed concerns about safety issues and noise from the street, which detracted from their overall experience. Overall, the hotel offers a good stay with some areas needing improvement.
AI-Generated from customer reviews
Service10 out of 10
Cleanliness9.5 out of 10
Location9 out of 10
Amenities5 out of 10
Safety3.5 out of 10
Noise Level3 out of 10
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Location

Jalan Embong Malang 85-89, Surabaya 60261

What's nearby

  • BG Junction0.5 km
  • Tunjungan Plaza0.7 km
  • Taman Hiburan Rakyat1.3 km
  • Pasar Turi Train Station1.4 km
  • World Trade Centre1.4 km
  • Surabaya Plaza Shopping Mall1.6 km
  • Heroic Monument1.6 km
  • Monumen Kapal Selam1.8 km
  • Gelora 10 November Stadium2.4 km
  • Jembatan Merah Plaza Mall2.6 km
  • Ampel Mosque3.5 km
  • Museum Mpu Tantular3.9 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at JW Marriott Hotel Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at JW Marriott Hotel Surabaya

  • Where is JW Marriott Hotel Surabaya located?

    JW Marriott Hotel Surabaya is located at Jalan Embong Malang 85-89 in Tegalsari, 2.1 km from the center of Surabaya. BG Junction is the closest landmark to JW Marriott Hotel Surabaya.

  • When is check-in time and check-out time at JW Marriott Hotel Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at JW Marriott Hotel Surabaya.

  • Does JW Marriott Hotel Surabaya offer free Wi-Fi?

    Yes, JW Marriott Hotel Surabaya offers free Wi-Fi.

  • Does JW Marriott Hotel Surabaya offer free parking?

    Yes, JW Marriott Hotel Surabaya offers free parking.

  • How far is JW Marriott Hotel Surabaya from the airport?

    JW Marriott Hotel Surabaya is 14.4 km from Surabaya Juanda. JW Marriott Hotel Surabaya is 74.1 km from Malang.

  • Does JW Marriott Hotel Surabaya have a pool?

    Yes, JW Marriott Hotel Surabaya has a pool onsite.

  • How does KAYAK find such great JW Marriott Hotel Surabaya hotel deals?

    KAYAK scours the web for all room deals available at JW Marriott Hotel Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at JW Marriott Hotel Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for JW Marriott Hotel Surabaya.

See more FAQs

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Good to know

Value for money

8.8

Distance to city center

2.1 km

Nearest Airport

Surabaya Juanda

Distance to airport

14.4 km

Everything you need to know for your stay in Surabaya

Complete your trip to Surabaya