Pros (+) Staff were friendly and helpful.
Cons (-) Picture shows a spacious room with a window and some chairs. In actuality was not spacious and had no windows! Wtf? Felt like I had a glimpse as to what my stay in my coffin will feel like.
3 stars
favehotel MEX Tunjungan Surabaya
Photos of favehotel MEX Tunjungan Surabaya
Overview
Central hotel with free parking connected to a shopping center in Surabaya This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. Favehotel MEX Tunjungan Surabaya offers 163 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a fitness center.
Amenities at favehotel MEX Tunjungan Surabaya
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee shop
- Dining area
General
- Seating area
- Slippers
- Soundproofing
- Telephone
- Tile/marble floor
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Accessibility and suitability
- Elevator
- No smoking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness center
- Massage
Fitness
- Fitness center
Reviews of favehotel MEX Tunjungan Surabaya
7.2
Good
613 verified ratings
Wonderful
148
Very good
124
Good
155
Okay
74
Fair
48
Mediocre
29
Poor
35
Summary of reviews
Guests say
Guests have expressed disappointment in the decline of service quality, with issues like unreliable hot water and unprofessional staff being highlighted. However, many appreciated the cleanliness of the rooms and the strategic location of the hotel. Overall, while there are significant areas for improvement, some guests still found value in their stay, particularly in terms of location and cleanliness.AI-Generated from customer reviews
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Score by provider
7.1 out of 10
201 reviews
8.3 out of 10
37 reviews
All reviews
Location
Jl. Pregol 1 3 5, Surabaya 60262
What's nearby
- Tunjungan Plaza0.4 km
- World Trade Centre0.9 km
- Surabaya Plaza Shopping Mall0.9 km
- Monumen Kapal Selam1.1 km
- Taman Hiburan Rakyat1.2 km
- BG Junction1.3 km
- Pasar Turi Train Station2.2 km
- Heroic Monument2.3 km
- Gelora 10 November Stadium2.3 km
- Museum Mpu Tantular3.2 km
- Jembatan Merah Plaza Mall3.3 km
- Surabaya Zoo3.4 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at favehotel MEX Tunjungan Surabaya
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at favehotel MEX Tunjungan Surabaya
Nearby hotels and places to stay
Closest
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See most recommended stays in SurabayaGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 2.2 km |
Nearest Airport | Surabaya Juanda |
Distance to airport | 13.6 km |