Traveler reviews
Overall rating
6.3
Good
Based on 1,210 reviews
Boarding
6.2
Comfort
6.4
Crew
7.2
Entertainment
5.7
Food
5.9
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Find cheap flights on TAP AIR PORTUGAL
Round-trip
Economy
TAP AIR PORTUGAL information
| IATA Code | TP |
|---|---|
| Routes | 177 |
| Top route | Porto to Lisbon Humberto Delgado |
| Airports served | 78 |
| Top airport | Lisbon Humberto Delgado |
TAP AIR PORTUGAL traveller reviews
Pros
"The seats are comfortable.nice leg room"
(in 47 reviews)
""On time flight, good service.""
(in 31 reviews)
"Tap crew is very nice"
(in 215 reviews)
Cons
""More food , comfortable seats""
(in 127 reviews)
"The boarding process was awful!"
(in 26 reviews)
"Business class food is a disgrace."
(in 14 reviews)
Recent reviews
Traveler rating
74
38
21
44
12
Find reviews that mention:
crew was great
food was good
business class
first flight
flight attendants
great flight
short flight
told us
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10.0
Everything was OK.
review from
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8.0
Drinks such as water (unlimited and coffee should at least be offered for free!
review from
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10.0
was nice
review from
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2.0
Pros: Worst customer service or actually non-existent, rude and ignorant agents. Will never fly with them again.
Cons: TAP should simply shutdown or do a major reform as the airline operates in the last century.review from
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8.0
Pros: okok
Cons: okokokreview from
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10.0
Pros: Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry
Cons: Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just nowreview from
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8.0
Pros: The crew was attentive but only on the basic standard service.
Cons: I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole familyreview from
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10.0
Pros: Good
Cons: Goodreview from
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6.6
Cons: The clarity about baggage fees, really unclear and very expensive.
review from
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8.0
Cons: The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now
review from
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5.0
Cons: Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic.
review from
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0.0
Pros: I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer.
Cons: Pleace call 666 394 865review from
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8.6
Pros: Seats are way more comfortable than other flight companies
Cons: Crew could have been more patientreview from
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10.0
Pros: The extra legroom in the Classic Package Seats.
Cons: The snacks where a little on the dull tasteless side.review from
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2.0
Pros: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me
Cons: It is always better to buy tickets through the airline.review from
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8.6
Cons: All seats are uncomfortable on all planes
review from
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8.6
Cons: Seats are very uncomfortable in all planes
review from
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9.0
Pros: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.
Cons: Greater weight allowance for carry-on luggage.review from
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10.0
Pros: Great customer service!
Cons: NAreview from
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6.3
Pros: Food
Cons: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!review from
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8.8
Pros: Much more comfortable than I expected. Attentive flight attendants.
Cons: After flying cheapi airlines, norhing. It was a great experience.review from
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8.0
Pros: The seats are comfortable.nice leg room.
Cons: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.review from
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10.0
Cons: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.
review from
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6.0
Pros: The on-board entertainment
Cons: More food, more waterreview from
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6.0
Pros: Boarded fast
Cons: Hours of flightreview from
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6.0
Pros: Quick flight
Cons: Bad delay, long security line therereview from
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5.6
Pros: Smooth flight
Cons: More food, more waterreview from
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9.0
Pros: Amazing crew
Cons: Food was ok. Seat was crowded. Everything else was excellent.review from
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9.0
Pros: Yes, it was comfortable and they r nice.
Cons: Ummmm delayed both flights were delayed, it was annoyingreview from
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7.6
Pros: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.
Cons: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.review from
TAP AIR PORTUGAL FAQs
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Flight status
TAP AIR PORTUGAL route map
Top airports served by TAP AIR PORTUGAL
- Lisbon Humberto Delgado Airport (LIS)
- Porto Airport (OPO)
- Paris Orly Airport (ORY)
- Funchal Madeira Airport (FNC)
- London Heathrow Airport (LHR)
- Madrid Barajas Airport (MAD)
- Rome Fiumicino Airport (FCO)
- Brussels Bruxelles-National Airport (BRU)
- Milan Malpensa Airport (MXP)
- Zurich Airport (ZRH)
- Geneva Geneve-Cointrin Airport (GVA)
- Amsterdam Schiphol Airport (AMS)
- Sao Paulo Guarulhos Intl Airport (GRU)
- Ponta Delgada Nordela Airport (PDL)
- Munich Franz Josef Strauss Airport (MUC)
TAP AIR PORTUGAL contact information
- TP IATA Code
- +(351) 707 205 700 Call
- flytap.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.