We wait for 30" & take the shuttle to the car rental location / we wait in line for 45" for them to tell us we booked at a different location - I look at my email confirmation @ pay $39 to Uber to the location listed on my co formation email - it's a Hilton hotel & they said Hertz closed that location after the pandemic. I then try to call 9 get an actual person to try to find where our car is & after calling 4 locations & ask to speak to the local agency & no one answers any phones. I also tried to get someone at Kayak & no online chat available & God forbid anyone has a customer service phone number listed anywhere on their app. This was a pre-paid non-refundable rental. I gave up & got an Uber to our friends house which again cost $85 & we have now wasted 3hours & our friends made lunch for us & it takes another hour & 1/2 to get to their house because of traffic!! I waited on the phone over 30" to talk to someone to get credit for this debacle & received - but $3 credit - but no Uber reimbursement. I will never rent via kayak again

Enterprise Rent-A-Car

6.7

Okay

Read 11 reviews

Best rated

Cleanliness

7.1

Comfort

7.5

Pick-up/Drop-off

7.3

Value for money

6.8

5 locations in Downtown

Show locations

Locations in Downtown (Baltimore)

1307 Eastern Ave

+1 410 276 4850

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

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1501 S Caton Ave

+1 410 646 0183

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:00 - 12:00
Sunday	00:00 - 00:00

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2630 Sisson Street

+1 410 889 3121

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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4 W University Pkwy

+1 410 889 3121

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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530 Light St

+1 410 246 6236

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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Reviews

6.0 Okay

Niecy, Mar 2021

Pros:

I was unaware that the rental car place would be closed for the return.

Cons:

I believe the cleanliness of the vehicle was not up to par and that time needs to be taken to shampoo the interior. The seats were stained and the carpet could have been vacuumed. It did not feel at all comfortable. I believe the outside only was washed and that was it.

10.0 Wonderful

Jamie, Nov 2020

Pros:

The staff was friendly and the whole experience was quick and easy.

2.0 Poor

Anonymous, Sep 2020

Pros:

Nothing because i didn’t have a chance to get it

2.0 Poor

Anonymous, Jul 2020

Pros:

They had no cars available and didn't notify me in advance.

Avis

6.4

Okay

Read 11 reviews

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.3

Value for money

6.8

2 locations in Downtown

Show locations

Locations in Downtown (Baltimore)

101 West Fayette Street

+1 410 685 6405

Monday	08:00 - 12:00
Tuesday	08:00 - 12:00
Wednesday	08:00 - 12:00
Thursday	08:00 - 12:00
Friday	08:00 - 12:00
Saturday	08:00 - 12:00
Sunday	09:00 - 12:00

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4900 Boston Street

+1 410 633 0356

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:00 - 12:00
Sunday	09:00 - 12:00

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Reviews

8.0 Very good

Anonymous, Mar 2021

Pros:

Check in/out was quick and efficient

Cons:

Car was beat up for only having 24k miles and was not comfortable for a long voyage. We made the best of it.

Budget

5.5

Fair

Read 12 reviews

Cleanliness

6.3

Comfort

6.0

Pick-up/Drop-off

5.4

Value for money

5.5

One location in Downtown

Show locations

Locations in Downtown (Baltimore)

101 West Fayette Street

+1 410 528 5913

Monday	08:00 - 12:00
Tuesday	08:00 - 12:00
Wednesday	08:00 - 12:00
Thursday	08:00 - 12:00
Friday	08:00 - 12:00
Saturday	08:00 - 12:00
Sunday	09:00 - 12:00

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Reviews

2.0 Poor

Anonymous, Jul 2024

Supplier choice

Terrible. I recommend avoiding Budget in Baltimore. They first promised a car at noon from a downtown Baltimore location. When I arrived to pick it up, they told me my car wasn’t ready but maybe would be in an hour. An hour later, still no car, and the downtown location was closing at 2. They suggested I contact Budget and change the pickup to the airport, which I did. The person I talked to changed my reservation and promised a confirming email. I never got the email and when I arrived at the airport location, the line there was about 10 long and wasn’t moving. Eventually , I got a car at about 330 pm.

2.0 Poor

Anonymous, Oct 2022

I reserved a van over two months ahead of time. They called me at 8 PM the night before I was going to pick it up and told me there is no van. I had to go with a different company the next morning and pay twice as much. Making a reservation apperently does not reserve anything - be aware of this.

NextCar

5.4

Fair

Read 2 reviews

Cleanliness

6.2

Comfort

6.1

Pick-up/Drop-off

5.3

Value for money

4.9

One location in Downtown

Show locations

Locations in Downtown (Baltimore)

101 East North Avenue

+1 410 661 2430

Monday	08:00 - 12:00
Tuesday	08:00 - 12:00
Wednesday	08:00 - 12:00
Thursday	08:00 - 12:00
Friday	08:00 - 12:00
Saturday	09:00 - 12:00

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Reviews

10.0 Wonderful

Timothy, May 2021

Pros:

Friendly staff - no line, immediate service. Everything was explained and thorough. Saved a bunch of money vs. renting at BWI as we didn't have the airport-related fees, and the rate itself was much cheaper. Even with a few Ubers back and forth to make it happened, we probably saved $300 for a 12-day rental.

Cons:

Facility isn't the nicest in the world, but it serves the purpose.

207 travelers who rented a car in Downtown gave the car agency they used an average rating of 6.0

Average daily price per month

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Downtown (Baltimore) car rental reviews and directory
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Car rental in Downtown (Baltimore)

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Cheap car rentals in Downtown (Baltimore)

Downtown (Baltimore) car rental reviews and directory All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

When to book a rental car in Downtown, Baltimore

FAQs about renting a car in Downtown (Baltimore)

How can I find car rentals near me in Downtown?

Everything you need to know for your car rental in Baltimore (Downtown)

Car rental at airports serving Baltimore

Downtown (Baltimore) car rental reviews and directory
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.