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Car rental in Downtown (Grand Rapids)

Driver's age: 26-65

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Cheap car rentals in Downtown (Grand Rapids)

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Mini car
Mini
M
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Economy car
Economy
M
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Compact car
Compact
M
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Intermediate car
Intermediate
M
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Standard car
Standard
M
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Full-size car
Full-size
M
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Luxury car
Luxury
M
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Minivan car
Minivan
M
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Passenger van car
Passenger van
M
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SUV car
SUV
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Commercial car
Commercial
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Pickup truck car
Pickup truck
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Downtown (Grand Rapids) car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Avis

7.4

Good

Read 4 reviews

Cleanliness

7.4

Comfort

7.4

Pick-up/Drop-off

7.4

Value for money

6.9

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

2640 Alpine Avenue Northwest

+1 616 447 7739

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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Reviews

2.0 Poor

Anonymous, Jul 2024

Intermediate SUV

KAYAK
There was little I liked about this rental experience, but the worst part was definitely the car itself. It reeked of cigarette/cannabis smoke, it had cigarette burn holes over every seat’s upholstery, I had to throw away trash left in the back seat, wipe down all the finger prints and other smudges and streaks throughout the car and it’s screen, and clean some sort of food that was smashed into the rear seat upholstery. It made for a gross and smelly 12 hour drive. I have been traveling a lot for work, and using Avis as my go-to car provider, but I have lost faith based on this and other experiences with the company. (The exception is my local Avis store, run by Abdi, who was the reason I made Avis my provider of choice.) At this point, I intend to use other travel arrangements that will avoid needing to rent. It’s unfortunate this means Avis, intermediaries (like Kayak.com), and especially Abdi (whom I quite like) will all lose out.

10.0 Wonderful

Anonymous, Jul 2024

Minivan

KAYAK
The vehicle we wanted was the one we got. It worked well for us. Staff was helpful. Check out and check in went smoothly.

4.8 Mediocre

Anonymous, Aug 2020

KAYAK

Cons:

Advertised as smoke-free cars. Car smelled profusely of cigarette smoke. When asked to change for a different vehicle, customer rep apologized, but said nothing else was available. Reserved a midsize auto and was given an SUV which doubled my gas expense. Vehicle was in need of an oil change and ran out of windshield wiper fluid (alerts went off within a day of picking up my week ling rental.) Company did offer a small discount and were apologetic upon return of vehicle when I spoke to the manger.

2.0 Poor

Anonymous, Jul 2020

KAYAK

Pros:

A complete joke, I was unable to get my vehicle because I was LIED TO over the phone. I verified over the phone that I would be able to pick up the bricks despite being under 25, where I was reassured I could still get it due to waived rules because of covid. Because of this I did not get my vehicle and was late for the next bout of traveling for my vacation. Absolutely no remorse from employees at store as well. Will NEVER recommend.

Cons:

Don’t LIE OVER THE PHONE TO DRAW CUSTOMERS IN.

1 out of 2

Enterprise Rent-A-Car

7.1

Good

Read 9 reviews

Cleanliness

7.6

Comfort

7.5

Pick-up/Drop-off

7.6

Value for money

7.1

4 locations in Downtown

Show locations

Locations in Downtown (Grand Rapids)

1100 Plainfield Ave Ne

+1 616 776 7665

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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2720 28th St Se

+1 616 285 3370

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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3375 Alpine Ave Nw

+1 616 785 7311

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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7580 Expressway Dr Sw

+1 616 475 1300

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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Reviews

10.0 Wonderful

Anonymous, Jul 2024

Minivan

KAYAK
Professional and friendly agents. Easy in and out process at beginning and also return.

2.0 Poor

Anonymous, Jun 2024

Intermediate

KAYAK
Absolutely a disastrous experience. I flew from Los Angeles to Grand Rapids, Michigan for a funeral. When I arrived via Uber at the Enterprise location with my reservation and confirmation number, I was told that there were no cars available, despite my confirmed reservation and confirmation. They offered no resolution, and I was stranded in Grand Rapids until a family member could pick me up. I was late to the funeral visitation and vigil. I will never use Kayak or Enterprise again. I called their corporate head quarters and have yet to receive any follow up from them.

2.0 Poor

Anonymous, Sep 2020

KAYAK

Pros:

Staff was helpful

Cons:

Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO

2.0 Poor

rick, Jul 2020

KAYAK

Cons:

I booked a vehicle they didn't have, so I never got a vehicle.

6.8 Okay

Anonymous, Jun 2020

KAYAK

Pros:

There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.

Cons:

Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!

2.0 Poor

Anonymous, Jun 2020

KAYAK

Pros:

They called me at 8 am stating that they had no cars available and that every single location in Grand Rapids also had no cars available

Cons:

I appreciate the call but I’m confused as to why their website said they had cars available if they didn’t.

1 out of 3

Budget

6.9

Okay

Read 18 reviews

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

7.2

Value for money

6.7

2 locations in Downtown

Show locations

Locations in Downtown (Grand Rapids)

2640 Alpine Avenue Northwest

+1 616 647 9991

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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2740 28th Street Se

+1 616 975 3466

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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Reviews

4.0 Mediocre

Anonymous, Oct 2024

Minivan

KAYAK
I reserved Pacifica or similar and got Pacifica, and the car itself was nice. That's what I liked. Everything else was not. Car was filthy, smelled like a dog and had a lottttt of dog hair all over it inside. It had trash left in the trunk and there was a plastic bag with something that looked like a diaper inside, I didn't look inside, it was disgusting. I've also returned the vehicle 2 days earlier and it was only $25 less. When I was returning g the vehicle, I asked the return agent to provide me a receipt and she said it would be emailed to be and price adjusted, bit if I knew it would be only $25 less I would ha e kept the car 2 more days. I was in Florida so we had to return early because hurricane was coming. They should have AT LEAST informed me of what I would be charged when I was returning, especially after I asked.

2.0 Poor

Kristofer, Oct 2024

Minivan

KAYAK
We weren't told about a deposit, the gas door wouldn't open so we could not refill, Budget keeps changing the price and taking extra money.

10.0 Wonderful

Anonymous, Aug 2024

Minivan

KAYAK
Front desk management was excellent. Answered all questions, helpful suggestions and great personality.

2.0 Poor

Anonymous, Apr 2024

Economy

KAYAK
When I ask for any discounts they should've said yes 40%..that's on your web page..I was given no discounts..they never answered phones put me on hold 5times..hung up more than 5times on me..or didn't answer phone at all..shock they couldn't make a rental for10days cheaper

2.0 Poor

Anonymous, Mar 2024

Intermediate SUV

KAYAK
Since we booked with Kayak for the GRR airport we assumed the car would be at the airport. The car was offsite at a location with no shuttle which also closed at noon which was when our flight arrived. After standing in line at the airport desk for 20-30 minutes the clerk told us we had 20 minutes to make it to the other site before it closed... they were off by an hour. So after taking a cab to and back from the closed site we had to rebook a car. Which made us late to our destination. Which made me look irresponsible. Pretty bad experience all around.

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
They were rude and wanted to over charge me

1 out of 6

Hertz

6.9

Okay

Read 15 reviews

Cleanliness

6.7

Comfort

7.3

Pick-up/Drop-off

7.0

Value for money

6.7

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

640 28th St Se

+1 616 245 9308

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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Reviews

2.0 Poor

Anonymous, Oct 2024

Intermediate

KAYAK
It was an absolute travesty of a rental. The car condition was absolutely disgusting other than being vacuumed it smelled of cigarettes and marijuana. There was a thick film on all the windows that i had to clean it to be able to see. The trim on the passenger side at the winshield was off and the passenger side windows in both front and back had the film taken off and adheasive was left on the windows. I had attempted to contact hertz customer service via phone and email and never received a response.

10.0 Wonderful

Anonymous, Jul 2024

Supplier choice

KAYAK
Excellent

2.0 Poor

Bob, May 2024

Supplier choice

KAYAK
When we arrived there were no cars sold out. Why does website allow you to book when there are no cars!

2.0 Poor

Anonymous, Oct 2021

KAYAK
Have the right car ready for us.We had reserved a midsize an we got a compact. The car was dirty an small.We will never rent from hertz again.I would hope hertz reaches out to us for some kind of compensation.

10.0 Wonderful

Anonymous, May 2021

KAYAK

Pros:

Staff Is Very helpful

Cons:

Car could have been cleaner but understand for the price.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Nothing went well with this rental.

Cons:

the location i went to pick it up at was closed without explanation, and only after haggling with a regional manager on the phone did i get A car. I was given a smaller car than I reserved, which was not cleaned and had under a quarter tank of gas.

1 out of 5

Dollar

7.8

Good

Best rated

Cleanliness

8.6

Comfort

8.3

Pick-up/Drop-off

7.9

Value for money

7.6

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

640 28th St Se

+1 616 245 9308

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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No reviews available

Thrifty

6.6

Okay

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

640 28th St Se

+1 616 245 9308

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
View deals

Filters

No reviews available

73 travelers who rented a car in Downtown gave the car agency they used an average rating of 7.0

Car rental locations in or near Downtown (Grand Rapids)

Go to map view

Good to know

Most popular agency

Budget

Most popular car type

SUV

Average price

311 ﷼/day

Good deal

283 ﷼/day

When to book a rental car in Downtown, Grand Rapids

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Downtown, Grand Rapids

  • 25% of our users found rental cars in Downtown for 283 ﷼ or less.
  • Book your rental car in Downtown at least 1 day before your trip in order to get a below-average price.
  • Intermediate rental cars in Downtown are around 40% cheaper than other car types, on average.
  • January is typically the cheapest month to rent a car in Downtown, with prices around 173 ﷼/day. July, in contrast, is often the most costly month, with an average of 342 ﷼/day.

FAQs about renting a car in Downtown (Grand Rapids)

  • How much does it cost to rent a car in Downtown?

    On average a rental car in Downtown costs 311 ﷼ per day.

  • What is the best rental car company in Downtown?

    Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is ENTERPRISE (10.0, 1 reviews).

  • How can I find car rentals near me in Downtown?

    Take a look at our extensive car rental location map to find the best rental cars near you.

  • What is the most popular rental car type in Downtown?

    SUV is the most frequently booked rental car type in Downtown.

  • How much does a SUV car rental cost in Downtown?

    A SUV car rental in Downtown costs 297 ﷼ per day, on average.

  • How much does it cost to rent a car for a week in Downtown?

    On average a rental car in Downtown costs 2,179 ﷼ per week (311 ﷼ per day).

  • How much does it cost to rent a car long term for a month in Downtown?

    On average a rental car in Downtown costs 9,338 ﷼ per month (311 ﷼ per day).

Everything you need to know for your car rental in Grand Rapids (Downtown)