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Car rental in Downtown (Grand Rapids)

Driver's age: 26-65
Mon 7/29
Mon 8/5

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Cheap car rentals in Downtown (Grand Rapids)

Economy car
Economy
M
Compact car
Compact
M
Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
Minivan car
Minivan
M
Passenger van car
Passenger van
M
Commercial car
Commercial
M
Pickup truck car
Pickup truck
M

Downtown (Grand Rapids) car rental reviews and directory

Avis

7.6

Cleanliness

7.7

Comfort

7.7

Pick-up/Drop-off

7.6

Value for money

7.0

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

2640 Alpine Avenue Northwest

+1 616 447 7739

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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Reviews

4.8 Mediocre

Aug 2020

KAYAK

Cons:

Advertised as smoke-free cars. Car smelled profusely of cigarette smoke. When asked to change for a different vehicle, customer rep apologized, but said nothing else was available. Reserved a midsize auto and was given an SUV which doubled my gas expense. Vehicle was in need of an oil change and ran out of windshield wiper fluid (alerts went off within a day of picking up my week ling rental.) Company did offer a small discount and were apologetic upon return of vehicle when I spoke to the manger.

2.0 Poor

Jul 2020

KAYAK

Pros:

A complete joke, I was unable to get my vehicle because I was LIED TO over the phone. I verified over the phone that I would be able to pick up the bricks despite being under 25, where I was reassured I could still get it due to waived rules because of covid. Because of this I did not get my vehicle and was late for the next bout of traveling for my vacation. Absolutely no remorse from employees at store as well. Will NEVER recommend.

Cons:

Don’t LIE OVER THE PHONE TO DRAW CUSTOMERS IN.

2.8 Poor

Jul 2019

KAYAK

Pros:

Staff was not very helpful in getting me taken care of for the inconvenience

Cons:

Gave me a clean car or accommodated me for not having the size car I reserved cause you guys were out of cars except the dirty one I received with animal hair all in it and I’m allergic to animals so they charged me for a upgrade which wasn’t my fault

2.0 Poor

Mar 2018

KAYAK

Cons:

My reservation had been cancelled twice and I had to rent a car on the spot for higher price. Then after i left someone called me to tell me the car is no longer available. It was a horrible experience because your system clearly is broken. Never renting from Avis again.

2.0 Poor

May 2017

KAYAK

Pros:

The car was nice and clean

Cons:

The fact that the lady at the counter never mentioned to us that we will be charges extra 750$

1 out of 1

Enterprise Rent-A-Car

7.2

Cleanliness

7.7

Comfort

7.7

Pick-up/Drop-off

7.4

Value for money

7.2

4 locations in Downtown

Show locations

Locations in Downtown (Grand Rapids)

1100 Plainfield Ave Ne

+1 616 776 7665

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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2720 28th St Se

+1 616 285 3370

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
View deals

3375 Alpine Ave Nw

+1 616 785 7311

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

7580 Expressway Dr Sw

+1 616 475 1300

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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Reviews

2.0 Poor

Jun 2024

KAYAK
Absolutely a disastrous experience. I flew from Los Angeles to Grand Rapids, Michigan for a funeral. When I arrived via Uber at the Enterprise location with my reservation and confirmation number, I was told that there were no cars available, despite my confirmed reservation and confirmation. They offered no resolution, and I was stranded in Grand Rapids until a family member could pick me up. I was late to the funeral visitation and vigil. I will never use Kayak or Enterprise again. I called their corporate head quarters and have yet to receive any follow up from them.

2.0 Poor

Sep 2020

KAYAK

Pros:

Staff was helpful

Cons:

Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO

2.0 Poor

Jul 2020

KAYAK

Cons:

I booked a vehicle they didn't have, so I never got a vehicle.

6.8 Okay

Jun 2020

KAYAK

Pros:

There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.

Cons:

Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!

2.0 Poor

Jun 2020

KAYAK

Pros:

They called me at 8 am stating that they had no cars available and that every single location in Grand Rapids also had no cars available

Cons:

I appreciate the call but I’m confused as to why their website said they had cars available if they didn’t.

6.0 Okay

Oct 2019

KAYAK

Pros:

The car was good for my needs

Cons:

I requested an airport rental when I searched and when I went to the Enterprise desk at the airport I was told that it was off site. When I asked if they could come close to the rate it would have doubled. I had to take a $22 Uber to get the off site location. Of course I had missed that this was off site rental, but I would think Kayak could have highlighted that fact when reserving since my search was for an airport rental. This way the customer agrees to and it calls attention to it.

1 out of 4

Budget

7.0

Cleanliness

7.2

Comfort

7.2

Pick-up/Drop-off

7.3

Value for money

6.8

2 locations in Downtown

Show locations

Locations in Downtown (Grand Rapids)

2640 Alpine Avenue Northwest

+1 616 647 9991

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
View deals

2740 28th Street Se

+1 616 975 3466

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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Reviews

2.0 Poor

Apr 2024

KAYAK
When I ask for any discounts they should've said yes 40%..that's on your web page..I was given no discounts..they never answered phones put me on hold 5times..hung up more than 5times on me..or didn't answer phone at all..shock they couldn't make a rental for10days cheaper

2.0 Poor

Mar 2024

KAYAK
Since we booked with Kayak for the GRR airport we assumed the car would be at the airport. The car was offsite at a location with no shuttle which also closed at noon which was when our flight arrived. After standing in line at the airport desk for 20-30 minutes the clerk told us we had 20 minutes to make it to the other site before it closed... they were off by an hour. So after taking a cab to and back from the closed site we had to rebook a car. Which made us late to our destination. Which made me look irresponsible. Pretty bad experience all around.

2.0 Poor

Dec 2023

KAYAK
They were rude and wanted to over charge me

4.0 Mediocre

Nov 2023

KAYAK
i

2.0 Poor

Sep 2020

KAYAK

Cons:

Staff was very unhelpful. We had a reservation but as we were an hour or so late they said there was no longer a vehicle available for us. I have had issues with this location before and will never go back.

5.2 Fair

Jun 2020

KAYAK

Pros:

It was fine, the office there is a bit rough and untidy.

Cons:

The car smelled horribly of cigarette smoke and pot. It gave me a headache and I had to apologize to anyone ahead of time before they road in it.

1 out of 6

Hertz

6.9

Cleanliness

6.8

Comfort

7.3

Pick-up/Drop-off

7.0

Value for money

6.7

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

640 28th St Se

+1 616 245 9308

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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Reviews

2.0 Poor

May 2024

KAYAK
When we arrived there were no cars sold out. Why does website allow you to book when there are no cars!

2.0 Poor

Oct 2021

KAYAK
Have the right car ready for us.We had reserved a midsize an we got a compact. The car was dirty an small.We will never rent from hertz again.I would hope hertz reaches out to us for some kind of compensation.

10.0 Wonderful

May 2021

KAYAK

Pros:

Staff Is Very helpful

Cons:

Car could have been cleaner but understand for the price.

2.0 Poor

May 2021

KAYAK

Pros:

Nothing went well with this rental.

Cons:

the location i went to pick it up at was closed without explanation, and only after haggling with a regional manager on the phone did i get A car. I was given a smaller car than I reserved, which was not cleaned and had under a quarter tank of gas.

2.0 Poor

Apr 2021

KAYAK

Pros:

I picked it up with less than 3/4 tank, and returned it with over 3/4 tank. You guys claimed I returned it empty and made me do the leg work on proving that. You sent me a receipt but then asked me to send it back to you as proof.

Cons:

Stop your dishonest practices. You know there is a percentage of customers who won’t even pursue it, resulting in additional revenue for Hertz. But this comes at the expense of customers that do mind getting ripped off. I will not use Hertz again and will spread the word to my family and friends.

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Staff was great!

1 out of 5

Dollar

7.8

Good

No reviews available

Best rated

Cleanliness

8.5

Comfort

8.3

Pick-up/Drop-off

7.9

Value for money

7.6

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

640 28th St Se

+1 616 245 9308

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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Filters

No reviews available

Thrifty

6.7

Okay

No reviews available

One location in Downtown

Show locations

Locations in Downtown (Grand Rapids)

640 28th St Se

+1 616 245 9308

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
View deals

Filters

No reviews available

70 travelers who rented a car in Downtown gave the car agency they used an average rating of 7.1

Car rental locations in or near Downtown (Grand Rapids)

Good to know

Most popular agency

Budget

Most popular car type

SUV

Average price

347 ﷼/day

Good deal

305 ﷼/day

When to book a rental car in Downtown, Grand Rapids

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Downtown, Grand Rapids

  • 25% of our users found rental cars in Downtown for 305 ﷼ or less.
  • Book your rental car in Downtown at least 1 day before your trip in order to get a below-average price.
  • Intermediate rental cars in Downtown are around 30% cheaper than other car types, on average.
  • January is typically the cheapest month to rent a car in Downtown, with prices around 172 ﷼/day. July, in contrast, is often the most costly month, with an average of 334 ﷼/day.

FAQs about renting a car in Downtown (Grand Rapids)

  • How much does it cost to rent a car in Downtown?

    On average a rental car in Downtown costs 347 ﷼ per day.

  • What is the best rental car company in Downtown?

    Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is BUDGET (5.2, 4 reviews).

  • How can I find car rentals near me in Downtown?

    Take a look at our extensive car rental location map to find the best rental cars near you.

  • What is the most popular rental car type in Downtown?

  • How much does a SUV car rental cost in Downtown?

  • How much does it cost to rent a car for a week in Downtown?

    On average a rental car in Downtown costs 2,429 ﷼ per week (347 ﷼ per day).

  • How much does it cost to rent a car long term for a month in Downtown?

    On average a rental car in Downtown costs 10,409 ﷼ per month (347 ﷼ per day).