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2 locations in Heritage Hill
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Reviews
10.0 Wonderful
Anonymous, Mar 2024
Full-size SUV
10.0 Wonderful
Anonymous, Nov 2023
Intermediate SUV
10.0 Wonderful
Anonymous, Oct 2023
Full-size SUV
10.0 Wonderful
Dana, Jun 2023
Intermediate
8.0 Very good
Anonymous, Apr 2021
Pros:
Cheap price, decent vehicle.Cons:
Check in process was slow.9.6 Wonderful
Anonymous, Oct 2020
Pros:
Very friendly2 locations in Heritage Hill
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Reviews
4.0 Mediocre
Anonymous, Oct 2024
Minivan
8.0 Very good
Richard, Oct 2024
Intermediate
10.0 Wonderful
Liliana, Sep 2024
Minivan
10.0 Wonderful
Anonymous, Aug 2024
Minivan
2.0 Poor
Anonymous, Jul 2024
Pickup truck
6.0 Okay
Anonymous, Jul 2024
Full-size
2 locations in Heritage Hill
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Reviews
6.0 Okay
Bret & Morgen, Aug 2024
Full-size
6.0 Okay
Nicole, Jun 2024
Intermediate
2.0 Poor
Anonymous, Dec 2023
Passenger van
4.0 Mediocre
Robert, Oct 2022
2.0 Poor
Anne, Mar 2021
Pros:
Didn't like the service and the car was dirty and smelled like cigaretteCons:
better customer service experience, more helpful staff10.0 Wonderful
Anonymous, Jan 2021
Cons:
NothingOne location in Heritage Hill
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Reviews
10.0 Wonderful
Marcus, Aug 2024
Premium
6.0 Okay
Anonymous, Jun 2021
Pros:
Good serviceOne location in Heritage Hill
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Reviews
9.6 Wonderful
Emily, Mar 2020
Pros:
The staff at both GRR and MCO were great. The vehicle ran awesomeCons:
all went well. thank you.9.6 Wonderful
Andrea, Jan 2020
Pros:
The drop off was super easy.Cons:
I think I was fooled into paying that ~$23 for a car with gas. I did not use very much gas at all in the <24hrs that I had the car and the gas prices were so cheap in Michigan. I honestly probably used less than $8 worth of gas. I am from California so I did not know any better, I guess.10.0 Wonderful
Tim, Dec 2019
Pros:
Fairly easy access and drop off. Got a nice car at a reasonable rate and staff was capable and friendly.Cons:
Only wish drop off access was after passenger drop off area so you would not have to drive around the airport loop after dropping off luggage and other passengers.2 locations in Heritage Hill
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2.0 Poor
Anonymous, Aug 2020
Pros:
I arrived before the rental center opened to pick up my vehicle, which was reserved several days ahead of time. I was to pick up at the 9 am opening. I was told by the counter person my vehicle was not there yet, and I would need to wait. She was very nice, to be clear. Then, after waiting for 20 minutes, I was told by the same woman that my car (a special 12-passenger van needed that day for a family trip) could not be found, and no one at any Avis ops center could help, and/or did not return her calls or texts. I continued to wait while she made calls as line volume permitted. She finally learned that the previous renter had not returned the vehicle and I would have to wait until at least 11. I asked for a substitution and got little help, so I walked down the street to Enterprise and they had the vehicle I was looking for, with a price match. After a 90 minute wait that meant missing other pickup appointments and delaying my family’s trip for nearly two hours, I was on my way - with a van from a competitor. Thanks for nothing, Avis. I will be going down the street to Enterprise from now on.Cons:
Pretty much everything.10.0 Wonderful
Dennis, Mar 2020
Pros:
The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.Cons:
Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.6.4 Okay
Gregory, Feb 2020
Cons:
I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customers2.0 Poor
Anonymous, Dec 2019
Pros:
I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on meCons:
Everything7.2 Good
Anonymous, Dec 2019
Pros:
Car was clean, no issues, booking on line was easyCons:
Pick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.10.0 Wonderful
Anonymous, Aug 2023
Premium SUV
3 locations in Heritage Hill
Locations in Heritage Hill (Grand Rapids)
2720 28th St Se
+1 616 285 3370
4214 Plainfield Ave Ne
+1 616 363 8400
5500 44th St Se
+1 833 789 0755
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Reviews
2.0 Poor
Bigs, Jul 2024
Standard
2.0 Poor
Anonymous, Jun 2024
Intermediate
10.0 Wonderful
Anonymous, Jan 2021
Pros:
Everything was easy2.0 Poor
Anonymous, Sep 2020
Pros:
Staff was helpfulCons:
Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO2.0 Poor
rick, Jul 2020
Cons:
I booked a vehicle they didn't have, so I never got a vehicle.10.0 Wonderful
Anonymous, Jul 2020
Pros:
Staff was super nice and helpfulCons:
Nothing :)One location in Heritage Hill
Locations in Heritage Hill (Grand Rapids)
640 28th St Se
+1 616 245 9308
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One location in Heritage Hill
Locations in Heritage Hill (Grand Rapids)
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One location in Heritage Hill
Locations in Heritage Hill (Grand Rapids)
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No reviews available
One location in Heritage Hill
Locations in Heritage Hill (Grand Rapids)
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No reviews available
Most popular agency | Hertz |
---|---|
Most popular car type | SUV |
Average price | 266 ﷼/day |
Good deal | 243 ﷼/day |
On average a rental car in Heritage Hill costs 266 ﷼ per day.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Heritage Hill is DOLLAR (7.7, 33 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
SUV is the most frequently booked rental car type in Heritage Hill.
A SUV car rental in Heritage Hill costs 240 ﷼ per day, on average.
On average a rental car in Heritage Hill costs 1,864 ﷼ per week (266 ﷼ per day).
On average a rental car in Heritage Hill costs 7,988 ﷼ per month (266 ﷼ per day).