Book Hertz car rentals in Chattanooga

Reviews for Hertz in Chattanooga

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

11

2.0

Staff was gone from front counter for 30 minutes, car was not clean and smelled of cigerette smokeReviewed Jan 2 2024

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2.0

Got to rental counter at 5:30 after my flight landed and they were closed. Had to rent a car from another company. They suck!Reviewed Jan 1 2022

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2.0

Was told it would be $446 when I picked up the car. 20 min latter I received a second email saying the price was now $506 with no expiration of the price increase. When I called they couldn’t explain it or change it. Very dishonestReviewed Dec 27 2021

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2.0

They did not have a pickup truck that I reservedReviewed Dec 23 2021

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2.0

Hertz is the worst!!! I go out of my way to use any other rental company. Was given a car with a half tank (they gave me a hard time when I returned with 3/4 tank because I should have asked them to mark that in my record. Is it my job to do their jobs?). It also had low tire pressure that I had to fill up, the oil change light was on the whole time and the passenger seatbelt would not latch. I had sworn to stop using them and gave them one more shot, avoid Hertz at all costs. The worst company.Reviewed Dec 15 2021

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6.0

Luckily, I had printed my reservation info. The Hertz agent said there was no record of my reservation. The car was mediocre and had a very creaky driver’s side door. There was no one to check the car before leaving the lot, so we just left.Reviewed Dec 7 2021

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6.0

The car could have been in better shape. The backup camera was held in by tape and the windows hadn't been cleaned well (they were very hard to see out of). Otherwise, the car performed well and the experience was good.Reviewed Dec 6 2021

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10.0

I was a little confused about how the mileage worked but it was also my first time renting a car so probably just me LOLReviewed Nov 2 2021

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2.0

Cons:We were never able to get our vehicle. The rental counter closed at 8pm and our flight got in at 8:42pm. There was no night pick up, no notification that there would not be anyone at the counter. They didn’t leave the information with any of the other agencies who were all open. We ended up having to get a rental car from another agency. We were fortunate that someone from Dollar was able to help us but we had to pay for 2 cars and then I had to spend the next morning of my vacation contacting Hertz to try to get a refund. Absolute nightmare! If you have a rental coming in that day, you should probably have your rental counter staffed! So disappointed!Reviewed Apr 14 2021

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8.0

Pros:Clean car, easyCons:NoneReviewed Feb 3 2021

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10.0

Pros:Pick up and drop off was very easy at this location.Cons:Would have liked to opportunity to pick up earlier than 8am.Reviewed Jan 25 2021

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8.0

Pros:Was very appreciative of the quick check out and return times. Staff were efficient and professional.Reviewed Dec 21 2020

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More

• What is the most popular rental car from Hertz in Chattanooga?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Chattanooga.

• How many car rental locations does Hertz have in Chattanooga?

  Hertz has 3 rental locations in Chattanooga. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Lovell Field airport (CHA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lovell Field airport (CHA)?

  Yes