Pros:The service was very efficient and friendly. The car was clean. Very accommodating in every way.
Cons:Nothing
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10.0 Excellent
Anonymous, Jun 2017
Pros:Great, clear, roomy car. Service was excellent. I was in and out in no time.
Cons:Nothing!
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2.4 Bad
Anonymous, Feb 2017
Pros:Nothing
Cons:When i get there the girl tells me my card got decline, which its obvious i have money, tell her to run it again and same thing decline. My boyfriend gave me his card and she said"we will need to put everything under his name and you wont be able to drive the car" and we said fine. His card got accepted and signs the papers and we go outside to get ther car. We see the car it has several dents as soon as we open the car it smell bad like they left sea food in the car and the car was really dirty from the inside. Then we turn on the car it said maintenance required. We drove to san antonio and the wipers didn't work and they were scratching the window and the light for the wiper fluid turn on. I got charged for the car and i wasn't able to drive it and i never sign a paper saying i gave permission to get charged.
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10.0 Excellent
Anonymous, Apr 2017
Pros:Comfortable car for all 4 of us plus multiple ports for USB chargers. Liked the on screen navigation option.
Cons:Drop off location in New Orleans had incorrect address.
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3.6 Poor
Anonymous, Jan 2019
Cons:Gave us a car that did not have four-wheel drive when we explicitly asked for one that did. Car was not drivable in snowy weather. Car would not start before returning home and needed to be towed. Roadside assistance was poor. Would not agree to transport our party of five to the nearest Hertz location to pick up a new rental car nor did they offer to deliver a new rental car to where we were staying. All of this resulted in our incurring extra expenses including extended check out and hotel fees.
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10.0 Excellent
Eric, Jul 2017
Pros:Quick and easy. Close to the terminal.
Cons:Very crowded area. Difficult to park car.
U
8.0 Great
Uniscience, Feb 2020
Pros:Drop off quite easy trouble free
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10.0 Excellent
Anonymous, Oct 2016
Pros:Loved the car. Pick up and drop off were easy.
Cons:Nothing
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8.8 Great
Anonymous, Jul 2017
Pros:Car was clean and customer service was friendly.
Cons:Car rental rates should include loss of use protection because otherwise that charge makes the actual price a surprise.
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9.6 Excellent
Anonymous, Mar 2017
Pros:There was no waiting when I arrived & the agent working was very friendly & helpful. Similar experience on the return!