Book Thrifty car rentals in Wilmington

Reviews for Thrifty in Wilmington

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

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Okay

1

Fair

0

Mediocre

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Poor

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10.0

Pros:It was all good.Cons:It was all good.Reviewed Apr 19 2021

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8.4

Pros:Staff was very friendly. They did not have record of my economy car reservation from Kayak. They were able to place me in a Ford F150 instead of an economy sized car that was ordered. The lady stated that 3rd party vendors information doesn't always come through with details.Cons:Have the car size as requested.Reviewed Jul 20 2020

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4.4

Pros:Not much.Cons:Once the staff showed up at the booth they were friendly and helpful. But I had to wait 25 minutes and call the person since they were "moving cars around". Then there were "computer problems", so the pick off took way much longer than it should have. I was told that the "manager's special" that I reserved was an F-150 pick up truck. There was nothing on my reservation that said that so I couldn't dispute it - so in order to get a smaller car, I was charged an additional $10 per day. Plus I was tired from traveling all day, it had already taken way to long to pick up a car, so I didn't argue. I think they plan things that way.Reviewed Jul 12 2020

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10.0

Cons:really, everything was perfect...Reviewed Mar 18 2020

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10.0

Cons:The staff was friendly. I was also glad dropoff was quick.Reviewed Jan 6 2020

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4.0

Pros:Staff was nice. F150 only had 800 miles on it.Cons:Got the manager's special(so no choice of vehicle) and it was an f150. I know my fault... Did not include the airport pick up fee in the advertised price, so all in all should have gone with enterprise midsize because there was no cost savings.Reviewed Dec 3 2019

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2.0

Pros:Drop off was easy but still had to deal with the airport parking lot.Cons:The girl checking me complained about her manager openly but had to call her with every little question my wife and I had. Seemed like she was just babysitting the counter. Wish we had some more knowledgeable and confident in the process.Reviewed Oct 15 2019

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10.0

Cons:Friendly staff. Excellent service. Easy pickup and drop offReviewed Oct 14 2019

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4.0

Pros:Staff was friendly. Car was Clean. Easy to Drop off.Cons:Did not have Car requested thru online reservation. Needed 7 Passanger. Caused Delay in pickup and required a different vehicle type. No explination given just a statement that online never matches what they have in the lot.Reviewed Jul 25 2019

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2.0

Cons:If they allow the use of debt cards they should CLEARLY disclose up front that they will be charging you an EXTRA $15/day just bc you are using a debt card. Never again Thrifty, we will now only use Enterprise for our future rentals and pay the same price without an extra $15 charge.Reviewed May 9 2019

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9.6

Pros:friendly, helpful, quickCons:car had sizable blind spots.Reviewed May 2 2019

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10.0

Pros:Derrick, the staff person on duty when I picked up and returned was extremely helpful and courteous.Reviewed Mar 20 2019

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More

• What is the most popular rental car from Thrifty in Wilmington?

  Full-size (Nissan Altima or similar) is the most frequently booked rental car type from Thrifty in Wilmington.

• How many car rental locations does Thrifty have in Wilmington?

  Thrifty has 1 rental location in Wilmington. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: New Hanover County airport (ILM)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from New Hanover County airport (ILM)?

  Yes