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Jul 12 — Jul 19
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Tue 7/12
Tue 7/19
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Thrifty customer reviews

PassableBased on 5,815 verified guest reviews
5.8Value for money

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5.6 Passable
Cons:Desk was closed upon arrival and a sign said to call phone number with questions. Called but no one answered. Sign also said to check at desk in other terminal. Went to the other Thrifty agent so the Hertz agent logged into their system to help me out. Service was fine but slow process with her. Took me over 1.5 hours to finally leave the airport in a rental car. Upon returning the car, the agent told me an extremely higher fee than I was expecting. He changed it back to the original fee right away so no problem there, but I was curious how that new fee even happened.
7.6 Good
Pros:Quality of car was excellent
Cons:Needed to extend rental one more day. The agent on the phone quoted a new overall amount, would not run the same card (required I pay in person after drop off). When I returned the car, the desk agent quoted an amount $20 higher. The charges were detailed, but I felt I was given the bait and switch.
2.0 Bad
Pros:The lady who delivered the car was nice
Cons:Pickup/return is typically a slow process outside the USA but this return was excessively slow, they seemed to care very little that I was in a bit of a hurry to catch my flight. Car was old and in poor condition (at 50mph the steering wheel shook so hard I thought my tires were going to fly off the vehicle), insurance cost more then the rental (more than doubling the price I thought I was paying), turns out they only give 100 km per day which they didn't tell me until I returned the car (one trip to the nearest beach put me 125 km over which cost me an extra $40), I returned the car 30 mins late so they tried to charge me a full extra day until I reminded them that I had a one hour grace period, they also tried to tell me that I returned the tank 3/4 full even though I filled the tank literally across the street from the airport (ironically they delivered the car to me with less than a full tank after assuring me it was full). I felt like there were too many instances of them trying to take advantage of me for me to believe it was a coincidence, this seemed more like normal business practice for them. I rented from Budget at the same airport 3 weeks ago and It wasn't great but it was 5x better than Thrifty.
8.0 Great
Cons:Check in line was long & slow. Speed up process. More info up front (on line), more representatives, something Didn't know rental car shuttle only stopped at terminals A & B. Road it twice to get off at B terminal to walk to C.
10.0 Excellent
Pros:They respect the price in my reservation
Cons:Car was to basic
4.0 Mediocre
Cons:Car smelled like fish. When we asked for a smaller car, the rep said that the one they gave us was the only one available.
10.0 Excellent
Pros:Helpful staff, quick and easy.
4.0 Mediocre
Pros:Good price, friendly staff, car had nice amenities
Cons:My car smelled like cigarette smoke, I had to wait at the airport for 10 minutes to be picked up, and I had to wait when I got to the hub to be waited on when I was first renting my car.
2.0 Bad
Pros:The weather was nice
Cons:Terms when booking listed several optional insurance options at $4.99/day, $16.99/day and $20-$22/day. Since my AMEX covers insurance on car rentals in Mexico, I declined the insurance as it was optional per the terms of the reservation. Thrifty employees would not allow me to rent a car unless I paid $35/day for insurance that had a $3,000 deductible.
10.0 Excellent
Pros:Staff were friendly and pick up and drop off were easier than ever before. The car was clean and in a great condition and the rental was quite reasonably priced.

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Where can I find Thrifty car rentals?

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Average price

53 ﷼/day

Good deal

35 ﷼/day

Top tips for renting a car from Thrifty

  • 25% of our users found rental cars from Thrifty for 47 ﷼ or less
  • Mini rental cars from Thrifty are around 66% cheaper than other car types, on average.

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