Traveler reviews
Overall rating
7.1
Good
Based on 653 reviews
Boarding
7.4
Comfort
7.1
Crew
7.9
Entertainment
6.6
Food
6.4
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Find cheap flights on Virgin Australia
Round-trip
Economy
Virgin Australia information
| IATA Code | VA |
|---|---|
| Routes | 118 |
| Top route | Sydney Kingsford Smith to Melbourne |
| Airports served | 28 |
| Top airport | Melbourne |
Virgin Australia traveller reviews
Pros
"Best airline to travel with."
(in 14 reviews)
"Flight attendants were friendly and responsive"
(in 26 reviews)
"The entertainment options were great."
(in 21 reviews)
Cons
"Business class seats require improvement."
(in 6 reviews)
"Seats not too comfortable but okay."
(in 45 reviews)
"Next flight was full."
(in 138 reviews)
Recent reviews
Traveler rating
703
349
228
156
2
Find reviews that mention:
international flight
great flight
missed the flight
friendly staff
food was good
great service
entertainment app
seats were comfortable
good entertainment
best airline
flight attendants
leg room
business class
terminal and go
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8.0
It was a good trip
review from
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10.0
Friendly service, check in was simple and fast
review from
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8.0
This trip all good on time boarded quickly
review from
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10.0
Great staff and service
review from
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10.0
Great service, children in business class should be banned
review from
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2.0
They cancelled the flight .
review from
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10.0
More food choices.
review from
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10.0
Jetstar cancelled. Virgin flew me home ,
review from
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10.0
For business class you would expect more than 1 choice OF a sandwich which was very ordinary too!
review from
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8.0
Good trip, friendly staff, good value.
review from
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2.0
Flight cancelled. Only notified of this through kayak not virgin themselves. No offer of a taxi voucher or accomodation. Told to wait in the luggage claim area. Flight reallocated to 2 days after original flight. No offer of compensation.
review from
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2.0
Flight back home on Sunday was cancelled with no explanation, apology or compensation. Had to stay an extra night in Melbourne and miss half a day of work.
review from
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2.0
Communication re delays - 45mins sitting on tarmac…
review from
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10.0
I always travel domestic with Virgin. They have never let me down
review from
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10.0
Couldn't get the entertainment app to work
review from
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8.0
Unfortunately the new departure area for virgin at Coolangatta airport sadly lacks an appropriate amount of seating for departing passengers I have seen better facilities in some of worst airports in the world than what was on show today So sad when you consider the amount of money spent on the major capital improvement Perhaps the GC is still all show and no substance
review from
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8.0
No delay would of been better!!! Rough landing too.
review from
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10.0
It always a great service and great staff
review from
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6.0
flight was an hour and 1/2 late
review from
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8.0
Departed 15mins late
review from
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10.0
I was in the exit row, next to the galley and bathroom, so that was awesome. Plenty of room and quick accessibility. Our flight attendant Charlene was absolutely amazing. Couldn't have been nicer if she tried. Thankyou united!!!
review from
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8.0
Easy flight. Seating slightly cramped
review from
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10.0
good trip on time
review from
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4.0
The flight was fine once we got in the air. The flight was 1 1/2 hours late and we spent 1/2 hour sitting on the ground waiting to take off. A defence exercise was underway in Darwin
review from
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10.0
Friendly faces to greet us. Thanks VA
review from
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6.0
More food and entertainment options
review from
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6.0
Sadly flight was delayed but otherwise good flight
review from
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8.0
all good on this trip
review from
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6.0
Delayed by an hour because there were not enough staff to staff the departure gate.
review from
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4.0
Flight and luggage was delayed. Though everything seems to be delayed at the moment. Travel isn’t as simple as it used to be.
review from
Virgin Australia FAQs
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Flight status
Virgin Australia route map
Top airports served by Virgin Australia
- Melbourne Airport (MEL)
- Sydney Kingsford Smith Airport (SYD)
- Brisbane Airport (BNE)
- Coolangatta Gold Coast Airport (OOL)
- Adelaide Airport (ADL)
- Perth Airport (PER)
- Cairns Airport (CNS)
- Canberra Airport (CBR)
- Hobart Airport (HBA)
- Launceston Airport (LST)
- Maroochydore Sunshine Coast Airport (MCY)
- Hamilton Island Airport (HTI)
- Townsville Airport (TSV)
- Darwin Airport (DRW)
- Hayman Island Airport (HIS)
Virgin Australia contact information
- VA IATA Code
- +61 7 3295 2296 Call
- virginaustralia.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.