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Car rental in Downtown (Boston)

Driver's age: 26-65
Fri 7/26
Fri 8/2

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Cheap car rentals in Downtown (Boston)

Economy car
Economy
M
Compact car
Compact
M
Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
Minivan car
Minivan
M
Passenger van car
Passenger van
M
Commercial car
Commercial
M
Pickup truck car
Pickup truck
M

Downtown (Boston) car rental reviews and directory

Alamo

8.6

Very good

38 reviews

Cleanliness

8.8

Comfort

8.7

Pick-up/Drop-off

8.6

Value for money

8.2

One location in Downtown

Show locations

Locations in Downtown (Boston)

299 Milk St

+1 888 826 6893

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

10.0 Wonderful

Jan 2024

KAYAK
Rápido y economy

10.0 Wonderful

Mar 2021

KAYAK

Pros:

Girl at the counter went above and beyond helping to choose the right car for the trip

6.0 Okay

Dec 2020

KAYAK

Pros:

I liked that I ultimately was given a much better vehicle than they originally wanted to rent to me. That made up for the experience and made the drive more comfortable and enjoyable.

Cons:

Confusing check-in process on-site--pick up location was inside a parking garage that had lots of construction happening and, thus, was not the easiest to navigate when arriving in another (personal) vehicle. Also, I rented from Alamo and wen to stand at that Kiosk but the service agent snipped at me when I didn't understand that she was telling me to come wait in her Enterprise line. These are miniscule to the fact that they tried to give me an SUV that looked like it had been in an accident - it had a noticeable misalignment on the front bumper but, what 'takes the cake' is that, inside the vehicle, the entire interior ceiling was detaching from the vehicle/frame, including the electrical column on the ceiling that had exposed wiring for the overhead lights and such. The SUV also looked visibly dated. It was so bizarre. The clerk was going to rent me the vehicle having noted the misalignment but I am so glad I pointed out the stuff she missed on the inside because no one should be driving that SUV! After this point, her demeanor changed and not only was she nicer but she got me out of there quick. So, the SUV I ended up getting was much nicer but, as they were originally just backing this one into a stall from the 'returns' area, the replacement SUV was very clearly just returned and had not been cleaned, sanitized (these are COVID-19 times), or thoroughly checked, once the rental was in my hands my S.O. and I pulled over to the side, cleaned and sanitized the entire thing (can't be too careful nowadays). Anyway, it pays to pay attention and look the car over yourself both with the agent there as well as before you drive away.

10.0 Wonderful

Nov 2020

KAYAK

Pros:

Staff at Alamo pick up location were amazing and the customer service for extending the rental by one day was superb. Could not have had a better, smoother experience.

6.4 Okay

Oct 2020

KAYAK

Cons:

Didn’t have my car ready for pick-up, and I pre-paid for gas and Alamo still charged me as if I didn’t. Still dealing with them over this. Also, 1 congress st in Boston is EXTREMELY hard to pick-up from and drop-off. Added at least an additional 15 min on both pick-up and drop-off d/t construction in the parking garage. Definitely was not a smooth process and I was over an hour late bc of the above issues. Will not be using them again

7.2 Good

Sep 2020

KAYAK

Pros:

PIckup was easy - staff was very helpful

Cons:

When I dropped off my car the office was unexpectedly closed for the weekend. I called customer support to determine the process for dropoff - they told me to leave the car and drop the keys in the dropbox. But then I was billed for an extra day - even though I returned the car before the 4:00 p.m. time it was due. I had to call customer support to get the additional charges credited. So that process could have been smoother.

1 out of 9

Avis

6.6

Cleanliness

7.1

Comfort

7.4

Pick-up/Drop-off

6.5

Value for money

6.5

2 locations in Downtown

Show locations

Locations in Downtown (Boston)

1 Center Plaza

+1 617 534 1420

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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270 Atlantic Avenue

+1 617 227 0279

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

10.0 Wonderful

Jul 2024

KAYAK
It was easy to get the car. It worked great!

2.0 Poor

Apr 2024

KAYAK
I was misled by the person who served me. At first she told me she had no vehicles available. Seeing that I had to drive quite far, he told me that he only had electric vehicles. When I told him that it could not be that, he told me that by paying more he could offer me a gasoline one. That's not how things are done, in the end I paid the extra for the necessity and urgency, but never again.

2.0 Poor

Jan 2024

KAYAK
Bald tires and less than half tank of gas. With snow and ice on the road, we could not wait to turn in this death trap. Poorly maintained and dirty.

10.0 Wonderful

Nov 2023

KAYAK
First time renting an electric car, great helpful staff

6.8 Okay

Sep 2020

KAYAK

Pros:

After waiting in line at the Avis counter at the BOS airport, the Avis associate indicated that my pick up location was the location downtown not the airport. I had indicated on my Kayak search that I wanted BOS airport but I suppose I didn't look at the details to see that it was the

Cons:

After waiting in line at the Avis counter at the BOS airport, the Avis associate indicated that my pick up location was the location downtown not the airport. I had indicated on my Kayak search that I wanted BOS airport but I suppose I didn't look at the details to see that it was the location on Atlantic Ave. Not a huge deal but did have to get an Uber (or could have ridden the blue line) to get to the downtown location. Upon picking up the car on the 7th floor of the parking garage there was 1 woman working who we had to yell out for because nobody seemed to be around. She came from behind another vehicle and was on a personal phone call and had to tell the person on the phone that she'd "call you back because I have a customer". Not a huge deal I suppose but not the greatest of customer service that the person on the counter downstairs should have called up to the 7th floor to indicate we were coming. The car on the other hand smelled like marijuana inside. Not completely reeking of it but definitely could tell someone had smoked in it somewhat recently. I indicated this to the woman upstairs who said that she would note it and credit my account however nothing has come through indicating any credit. We were in a hurry because of the location mix up so didn't have time to potentially swap cars and the woman did not offer that up any way.

2.8 Poor

Jun 2020

KAYAK

Cons:

Specific about time. Would have been nice to know that location I chose closed. Had to get another car from different location and ended up paying a whole lot more. Trying to get a hold of someone yo help me and nobody seemed to understand my situation. I kept getting the run around very frustrating

1 out of 7

National

8.8

Very good

5 reviews
Best rated

Cleanliness

8.9

Comfort

8.9

Pick-up/Drop-off

8.5

Value for money

8.3

One location in Downtown

Show locations

Locations in Downtown (Boston)

299 Milk St

+1 888 826 6890

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Filters

Reviews

10.0 Wonderful

Nov 2019

KAYAK

Pros:

Friendly and easy couldn’t ask for faster service

8.0 Very good

Oct 2019

KAYAK

Cons:

Should give car with full tank of gas

10.0 Wonderful

Oct 2022

KAYAK
Good price. Excellent car and efficient service coming and going

1.9 Poor

Oct 2021

KAYAK
My flight got in late and I was going to miss the closing time of the car rental place. After two unsatisfactory calls to National trying to see if they could stay open later to wait for me, I made a third call and was assured that the place would stay open an extra hour as my flight was late and that was their policy. When I got there (absolutely within that hour), they were closed and I was stranded, having to find alternative transportation and never got that rental car from National.

10.0 Wonderful

Mar 2019

KAYAK

Pros:

Great customer service during pick up and on the phone to extend the rental. Rep offered great options for our rental needs to maximize our budget options for our needs.

Cons:

Signage to find the rental location in Boston was lacking.

10.0 Wonderful

Jan 2019

KAYAK

Pros:

Very patient, helpful staff. Got to choose which car to take.

1 out of 2

Enterprise Rent-A-Car

8.1

Very good

15 reviews

Cleanliness

8.3

Comfort

8.2

Pick-up/Drop-off

8.0

Value for money

7.7

One location in Downtown

Show locations

Locations in Downtown (Boston)

299 Milk St

+1 617 723 8077

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

2.0 Poor

Nov 2023

KAYAK
The car was not there , they did not have a car for me to rent . You took my time and hopes . There was no car so i could not rent a car :(((

7.6 Good

Jul 2020

KAYAK

Pros:

Drop off was easy.

Cons:

Their was a toothbrush in the car when I picked it up, and the back seat needed to be vacuumed. The brakes also squealed a lot which made me nervous when driving in the mountains.

5.2 Fair

Jun 2020

KAYAK

Pros:

The vehicle was very clean and drop off was easy.

Cons:

What could have been better? Well for starters, the car I reserved could have been available when I arrived so that I wouldn't be forced to take a van. Originally I was told my car would arrive in 10 minutes so I waited 30 minutes before asking for an update, and then was told my car wouldn't arrive for another 1.5 hours. I had no confidence that if I didn't take the van, then I would sit in the parking garage all day.

6.8 Okay

Oct 2019

KAYAK

Cons:

More time explaining the car & if you rent at this location at Congress Street, they do NOT pick up or drop off! Be Aware as there's NOTHING telling you that when one makes the reservation.

3.6 Poor

Aug 2019

KAYAK

Pros:

Drop off was easy

Cons:

Everything! Pick up was awful! I called the 800 number ahead of time and asked what I needed. They told me my drivers license and a form of payment. When arriving I find out I need two forms of proof of address (that I didn’t have) and they charged me an additional $250 for using my debit card!!!!!!

8.0 Very good

Jul 2019

KAYAK

Pros:

The staff was efficient and pleasant. We had no issues at all. The pickup / drop-off location is very close to the North End and Faneuil Hall so lots to do before picking up and dropping off the car.

Cons:

Next time I will rent a better vehicle, the compact / economy cars are too standard for my comfort.

1 out of 3

Budget

6.6

Cleanliness

7.3

Comfort

7.4

Pick-up/Drop-off

6.5

Value for money

6.7

3 locations in Downtown

Show locations

Locations in Downtown (Boston)

1 Center Plaza

+1 617 248 0128

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
View deals

270 Atlantic Avenue

+1 617 227 0784

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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3 Center Plaza

+1 617 248 0128

Opening times not available

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Reviews

2.0 Poor

Jul 2024

KAYAK
They told me the store was closed even though I had a confirmed reservation. I was forced to cancel the reservation online because they wouldn’t help.

4.0 Mediocre

Oct 2022

KAYAK
The Budget Rental on 270 Atlantic avenue in Boston does not provide an airport courtesy ride. Customers using this facility must be prepared to ride a cab or Uber to this location. The rental had less than half tank of gas. Most rental companies I have used normally provide a full tank of gas and the vehicle is returned with a full tank.

2.0 Poor

Jul 2019

KAYAK

Pros:

Representative seemed overworked and unable to accommodate a delay in pick up time of the car. She was also non-committal as to whether another car would be provided and if it was provided could not say what it would cost.

Cons:

I called the main number for Budget and got a similar story. So while the representative was not helpful, this seems to simply reflect the company as a whole. I was unable to get an explanation of what kind of assurance a confirmation number gives.

8.8 Very good

Jul 2019

KAYAK

Cons:

Was hard to find the contact info to change dropoff location and tine. This info wasnt on the Kayak confirmation email, and I had to dig through Budget info.

2.0 Poor

May 2022

KAYAK
- friendliness - vehicle was not checked (empty windshield washer fluid) - no 24/7 drop off (supposed to pay for parking for drop off) I genuinely have no clue how this station is still in business and avis allows this

10.0 Wonderful

Feb 2022

KAYAK
The car was clean and free of damage. Dianne, at the front desk, was friendly and informative. She made sure we knew exactly where to go and exactly what actions would lead to additional charges. The process was fast and easy and I would definitely rent a car here again!

1 out of 4

Sunnycars

No score available yet

One location in Downtown

Show locations

Locations in Downtown (Boston)

270 Atlantic Ave

Opening times not available

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No reviews available

Venture Corp

No score available yet

One location in Downtown

Show locations

Locations in Downtown (Boston)

1 Harborside Dr, Boston, MA

+1 781 832 0193

Opening times not available

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Filters

No reviews available

110 travelers who rented a car in Downtown gave the car agency they used an average rating of 7.5

Car rental locations in or near Downtown (Boston)

When to book a rental car in Downtown, Boston

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Downtown, Boston

  • If you’re looking to save money and don’t mind renting a car in another neighborhood in Boston, look for deals in Bay Village, where daily prices are around 197 ﷼/day, or Back Bay (average of 275 ﷼/day).

FAQs about renting a car in Downtown (Boston)

  • Are car rentals cheaper in other Boston neighborhoods?

    Yes. Based on our information, BUDGET in East Boston is the cheapest car rental location in Boston. It is located at 15 Transportation Way.

  • How can I find car rentals near me in Downtown?

    Take a look at our extensive car rental location map to find the best rental cars near you.