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Car rental in Downtown (Chicago)

Driver's age: 26-65
Fri 7/26
Fri 8/2

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Cheap car rentals in Downtown (Chicago)

Economy car
Economy
M
Compact car
Compact
M
Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
Minivan car
Minivan
M
Passenger van car
Passenger van
M
Commercial car
Commercial
M
Pickup truck car
Pickup truck
M

Downtown (Chicago) car rental reviews and directory

Alamo

8.1

Very good

40 reviews

Cleanliness

8.4

Comfort

8.4

Pick-up/Drop-off

8.0

Value for money

7.9

One location in Downtown

Show locations

Locations in Downtown (Chicago)

203 N La Salle St

+1 800 462 5266

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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Reviews

10.0 Wonderful

Jan 2024

KAYAK
I forgot to ask about the Toll usage, that could have been explained with options available. However overall experience was great. Customer service was fantastic. Specifically I would like to highlight the almo rep at the pickup location, Sidnei, who was extremely helpful and provided amazing service to pick up the car. Upon dropping off the car at MSP, I was met by James from Alamo who was fantastic at receiving my rental drop-off and provided service with a great smile. All thanks to the staff at Alamo. Great experience.!

4.0 Mediocre

May 2021

KAYAK

Cons:

They did not have any cars. Was not able to rent anything

2.0 Poor

Apr 2021

KAYAK

Pros:

Staff sucks, car sucks, service sucks, if you like being shown one number and then charged double that number after the rental is completed, and then charged randomly for tolls months later rent here.

Cons:

Basically take the reservation quote that you et and multiply it by 3 because they nickel and dime you

10.0 Wonderful

Oct 2020

KAYAK

Pros:

Very friendly and accommodating.

Cons:

N/A

2.0 Poor

Sep 2020

KAYAK

Cons:

I requested a refund and never received.

2.0 Poor

Sep 2020

KAYAK

Pros:

Car was great

Cons:

Manager at location was condescending.

1 out of 7

Budget

6.0

Cheapest deal

Cleanliness

6.9

Comfort

7.0

Pick-up/Drop-off

6.1

Value for money

5.9

Locations in Downtown (Chicago)

1830 S Wabash Ave

+1 312 225 5396

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
View deals

214 North Clark Street

+1 312 263 0086

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00
View deals

714 South Wabash Avenue

+1 312 960 3100

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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Reviews

2.0 Poor

Mar 2024

KAYAK
Was not able to contact lost & found to Retrieve lost Items left in car.

4.0 Mediocre

Jan 2024

KAYAK
Pick up took an hour, but it was a busy day during what I imagine is a very busy season. However, what was unacceptable was that the car had clearly been smoked in by the last user and the smell lingered. Additionally it was only half full with gas when I picked it up

4.0 Mediocre

Dec 2023

KAYAK
I liked the pickup and drop off services but too much was going on with car: BUDGET CAR RENTAL USB SOCKET NOT WORKING, SMELL WIRE BURNING, SEAT BELT STUCK, THEY TOLD ME TO GO TO BUDGET TO EXCHANGE WHEN I WENT TO BUDGET TGE WORKER SEEN THE CAR FULLY PACKED AND DID NOT GIVE ME ANOTHER CAR BIT GAVE ME A USB CORD WHICH DID NOT FIX THE PROBLEM. 😔

2.0 Poor

Oct 2022

KAYAK
Oversold rental cars

2.0 Poor

Aug 2022

KAYAK
Confirmation quoted $304 to pay at pickup. The agent charged me $504 (security deposit and price of rental). As I was not prepared to pay that much at pickup, my credit card was declined. Had they been honest about the payment due at pickup I would have made sure I had enough on my card. Additionally, they refused to take a debit card even under extenuating circumstances and left me and my friend stranded the day of my sister’s wedding rehearsal.

2.0 Poor

May 2022

KAYAK
I put in a reservation on 3/30/22 They left me a voice mail 4/29/22 to tell me they didn’t have the 12 passenger van I needed to go out of town with for the next day . I was pissed my daughter was graduating from college in another state.

1 out of 8

Hertz

5.8

Best rated

Cleanliness

6.5

Comfort

6.6

Pick-up/Drop-off

5.7

Value for money

5.9

Locations in Downtown (Chicago)

181 W Washington St

+1 312 726 1476

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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Reviews

8.0 Very good

Jan 2024

KAYAK
Very good service from this city centre location. Car was of expected standard.

10.0 Wonderful

Oct 2022

KAYAK
Guys at the front desk on both the front end and back end were great. One of them was having a rough morning too and was still very friendly and provided great service.

2.0 Poor

Oct 2022

KAYAK
Pick up location was wrong... ended up spending 5x more money on rental due to location I was at having 1 vehicle left.

2.0 Poor

Dec 2021

KAYAK
Worst car rental experience ever! I got a late night voicemail less than 12 hours before I was supposed to pick up my rental saying the location for my pick up was closed (I had made my reservation 3 months prior). On the morning when I was supposed to pick up my car to go home for the holidays, Hertz informed me there was no car available for me in the entire Chicago area. I was on the phone with them for an hour and they did absolutely nothing. I will never rent from them again.

4.0 Mediocre

Dec 2021

KAYAK
Did not get the car I asked for. The car was not cleaned. Gas tank was not filled. Long lines waiting to pick up car, and office closed while dropping off car.

4.0 Mediocre

Dec 2021

KAYAK
Understaffed - net result staff unfriendly and poor service

1 out of 11

National

7.7

Cleanliness

7.8

Comfort

7.9

Pick-up/Drop-off

7.8

Value for money

7.4

One location in Downtown

Show locations

Locations in Downtown (Chicago)

203 N La Salle St

+1 800 227 7368

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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Reviews

9.6 Wonderful

Nov 2020

KAYAK

Pros:

Staff was great, car selection was great (plus free upgrade). Drop off was very easy

Cons:

The pick up location garage is a little tight to navigate getting out

10.0 Wonderful

May 2020

KAYAK

Pros:

Exceptional Experience.

2.0 Poor

Dec 2022

KAYAK
I arrived to pick up the car and was told my reservation was canceled.

2.0 Poor

Dec 2022

KAYAK
Was allowed to reserve car and then when I showed up to pick it up they told me (along with many other patrons) that they were out of cars and wouldn’t be giving me a car to honor their reservation.

10.0 Wonderful

Apr 2017

KAYAK

Pros:

Friendliness of staff about the pick up and drop off locations

1 out of 2

Enterprise Rent-A-Car

7.6

Cleanliness

7.9

Comfort

8.0

Pick-up/Drop-off

7.5

Value for money

7.3

2 locations in Downtown

Show locations

Locations in Downtown (Chicago)

20 E Randolph St 3rd Fl

+1 312 670 7270

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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201 W Madison St Fl 3

+1 312 553 5230

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00
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Reviews

6.8 Okay

Oct 2020

KAYAK

Pros:

At the time of the pick up, the Branch Manager was very easy going, helpful, and the process was fast. That is a huge plus on this management portion. The Manager did give me an option to pick between three vehicles available at that moment, huge plus. Credit Card wouldn't work, they accepted my Bank Debit Card, great deal for me.

Cons:

There are two things. the Vehicle I got was dirty in the inside with coffee spilled and looked like it did not get vacuumed thoroughly, finger prints all over windows and stereo. My mistake for not checking thoroughly, due to being in a rush to get to work right after that. I thought due to COVID they would have cleaned the car better. And the second one not so much on them but advise to the Customer/user, make sure to rent a vehicle which you know you will be comfortable driving-I got a Nissan Altima, which I am not used to driving smaller cars, and I am working at an Airport. Driving in the expressway felt so unsafe specially with the Chicago Wind, the wind moves the car very easily and driving in higher speed in expressway was not easy with a smaller vehicle. I called to ask if I can have it switched to a heavier car and I was told they can't, only if there was any mechanical issues with the Car-what about safety? Maybe this is for Enterprise and not this location, but if your customer doesn't feel safe due to the driving needed to be done, they should allow something like this to be an exception to the Rule. I may be wrong but this is how I feel at the moment.

8.0 Very good

Sep 2020

KAYAK

Pros:

It was quick and easy!

Cons:

I made several reservations and could not find them!

4.4 Mediocre

Sep 2020

KAYAK

Pros:

In downtown. Flexible hour to return since the parking is 24h

Cons:

Deliver a car to a customer with 1/4 of the fuel is unacceptable. I know that they aren’t a gas station, but the rental is expensive to add this complexity to the customer

2.0 Poor

Sep 2020

KAYAK

Pros:

waited 3 hours to tell me that they had no cars

Cons:

not waiting 3 hours. cost me money

6.0 Okay

Aug 2020

KAYAK

Pros:

Average, nothing special to highlight.

10.0 Wonderful

Aug 2019

KAYAK

Pros:

Staff

1 out of 4

Sixt

6.9

Cleanliness

7.7

Comfort

7.6

Pick-up/Drop-off

7.0

Value for money

7.0

One location in Downtown

Show locations

Locations in Downtown (Chicago)

714 S Wabash Ave

+1 888 749 8227

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00
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Reviews

2.0 Poor

Nov 2022

KAYAK
my credit card number was stolen and used within hours of picking up car, giving my credit card info to sixt employees. My credit card co believes it was likely this car rental that took/used my card illegally.

10.0 Wonderful

Nov 2022

KAYAK
Pick up and drop of was easy, I just wish there was one closer to me and not a bus and train ride away.

2.0 Poor

Oct 2022

KAYAK
Where to START? My husband carefully researched this and we paid ahead of time with your service. We get to Ohare at 5:30 a.m. and expect a car, ready for us? NOPE. No car for you...you have to get 23 miles all the way downtown Chicago and pick up your car there. Nothing we can do about it, says the SixT agent. No help whatsover. NONE. I wait 5+ hourse for my husband to hire a Lyft to get downtown (23 miles there at CONSIDERABLE cost). He finally gets back to Ohare to pick me and our luggage up about 11 a.m....making a long trip from the West Coast an even longer trip with major headaches, too. Would NEVER recommend SixT to anyone. Nope. No offer of shuttle to get said car. No offer to help at all. Absolutely horrid customer service.

2.0 Poor

May 2021

KAYAK

Pros:

Staff was friendly but did not help me when I called in about the car being dirty on the inside.

Cons:

The car was in disgusting condition and clearly had not been cleaned or sanitized at all. Was not helped when I called into the store to report this. Also, the iPass did not work in the tolls. It was truly an awful experience and I would never recommend this service to someone.

2.0 Poor

Apr 2021

KAYAK

Pros:

Staff at pickup were friendly, and the person at their 24/7 help line was empathetic when we had a problem

Cons:

Extra fees & car model restrictions for younger drivers not clear online. No way to see how much insurance would cost before you book. When our car's tire was damaged, we had to stand on the side of the highway for 30 min on hold for roadside assistance, only for them to tell us the best they could do was send a local shop (60 minutes away!) to put on the spare. So the roadside assistance isn't really any help. Because they have so few locations, if you have any car issue outside of Chicago/Indianapolis, you're stuck with taking the time to repair the car, paying for repairs upfront and being charged for any extra time you have to rent the car in order to get those repairs. You can't just exchange the car like you could at a larger chain. Untranslated German on their English website.

10.0 Wonderful

Apr 2021

KAYAK

Pros:

The staff was very nice. It was super easy quick and easy.

Cons:

That when we picked up the car, the inside had a terrible odor, even in the trunk! We bought three vent air fresheners and placed one in the trunk and two inside the car, which helped. Other than that the car was awesome!

1 out of 6

Avis

6.5

Cleanliness

7.0

Comfort

7.3

Pick-up/Drop-off

6.2

Value for money

6.2

2 locations in Downtown

Show locations

Locations in Downtown (Chicago)

1830 S Wabash Ave

+1 312 225 0788

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
View deals

214 North Clark Street

+1 312 782 6825

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00
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Reviews

2.0 Poor

Jul 2020

KAYAK

Cons:

There was a used mask in the center console. During a nationwide pandemic. Unacceptable.

4.8 Mediocre

Jul 2020

KAYAK

Pros:

Drop off and pick-up was convenient.

Cons:

Car smelled TERRIBLE of smoke from previous renter

6.0 Okay

Mar 2020

KAYAK

Pros:

The agents are friendly

Cons:

I was give a car with an expired license plate. I was told that it isn't a big deal because I did not receive a ticket.

9.6 Wonderful

Aug 2019

KAYAK

Pros:

Everything was great, very friendly, pick up and drop off was quick, easy and convenient. This location is great as it's close to LAKE CTA Station.

Cons:

They removed the grace period for returning the car, I'm not sure why they did so but it would be better to have a grace period as this location is in downtown and sometimes you might stuck in traffic and not be able to return the car in time

10.0 Wonderful

Apr 2024

KAYAK
We arrived early, so check in was very quick. Easy to pick up the car, easy to return at O’hare. Friendly staff.

10.0 Wonderful

Jul 2022

KAYAK
The rental agent in Chicago was extremely helpful. I'd like the rental cost to have been less expensive.

1 out of 3

Dollar

5.4

Fair

No reviews available

Cleanliness

6.8

Comfort

6.6

Pick-up/Drop-off

5.5

Value for money

5.4

One location in Downtown

Show locations

Locations in Downtown (Chicago)

181 W Washington Street

Opening times not available

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No reviews available

Thrifty

5.3

Fair

No reviews available

Most popular

Cleanliness

6.4

Comfort

6.3

Pick-up/Drop-off

5.0

Value for money

5.5

Locations in Downtown (Chicago)

181 West Washington Street

+1 312 726 1476

Monday08:00 - 12:00
Tuesday08:00 - 12:00
Wednesday08:00 - 12:00
Thursday08:00 - 12:00
Friday08:00 - 12:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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Filters

No reviews available

Sunnycars

No score available yet

One location in Downtown

Show locations

Locations in Downtown (Chicago)

203 North La Salle

Opening times not available

View deals

Filters

No reviews available

194 travelers who rented a car in Downtown gave the car agency they used an average rating of 6.4

Car rental locations in or near Downtown (Chicago)

Good to know

Most popular agency

Sixt

Most popular car type

Full-size

Average price

142 ﷼/day

Good deal

137 ﷼/day

When to book a rental car in Downtown, Chicago

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Downtown, Chicago

  • 25% of our users found rental cars in Downtown for 137 ﷼ or less.
  • Book your rental car in Downtown at least 1 day before your trip in order to get a below-average price.
  • January is typically the cheapest month to rent a car in Downtown, with prices around 146 ﷼/day. July, in contrast, is often the most costly month, with an average of 266 ﷼/day.

FAQs about renting a car in Downtown (Chicago)

  • How much does it cost to rent a car in Downtown?

    On average a rental car in Downtown costs 142 ﷼ per day.

  • What is the best rental car company in Downtown?

    Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is BUDGET (3.9, 7 reviews).

  • How can I find car rentals near me in Downtown?

    Take a look at our extensive car rental location map to find the best rental cars near you.

  • What is the most popular rental car type in Downtown?

  • How much does a Full-size car rental cost in Downtown?

  • How much does it cost to rent a car for a week in Downtown?

    On average a rental car in Downtown costs 997 ﷼ per week (142 ﷼ per day).

  • How much does it cost to rent a car long term for a month in Downtown?

    On average a rental car in Downtown costs 4,272 ﷼ per month (142 ﷼ per day).