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One location in Downtown
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10.0 Wonderful
Konstantine, Jul 2024
Standard
10.0 Wonderful
Ahmed, Jan 2024
Compact
4.0 Mediocre
Michael, May 2021
Cons:
They did not have any cars. Was not able to rent anything2.0 Poor
Alexander, Apr 2021
Pros:
Staff sucks, car sucks, service sucks, if you like being shown one number and then charged double that number after the rental is completed, and then charged randomly for tolls months later rent here.Cons:
Basically take the reservation quote that you et and multiply it by 3 because they nickel and dime you10.0 Wonderful
Emily, Oct 2020
Pros:
Very friendly and accommodating.Cons:
N/A2.0 Poor
Jessica, Sep 2020
Cons:
I requested a refund and never received.3 locations in Downtown
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2.0 Poor
Anonymous, Mar 2024
Compact
4.0 Mediocre
Anonymous, Jan 2024
Standard SUV
4.0 Mediocre
Anonymous, Dec 2023
Minivan
2.0 Poor
Anonymous, Oct 2022
2.0 Poor
Anonymous, Aug 2022
2.0 Poor
yolanda, May 2022
One location in Downtown
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8.0 Very good
Anonymous, Jan 2024
Standard SUV
10.0 Wonderful
Justin, Oct 2022
2.0 Poor
Anonymous, Oct 2022
2.0 Poor
Sara, Dec 2021
4.0 Mediocre
Anonymous, Dec 2021
4.0 Mediocre
Anonymous, Dec 2021
One location in Downtown
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9.6 Wonderful
Anonymous, Nov 2020
Pros:
Staff was great, car selection was great (plus free upgrade). Drop off was very easyCons:
The pick up location garage is a little tight to navigate getting out10.0 Wonderful
Anonymous, May 2020
Pros:
Exceptional Experience.2.0 Poor
Anonymous, Dec 2022
2.0 Poor
Anonymous, Dec 2022
2 locations in Downtown
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6.8 Okay
Carlos, Oct 2020
Pros:
At the time of the pick up, the Branch Manager was very easy going, helpful, and the process was fast. That is a huge plus on this management portion. The Manager did give me an option to pick between three vehicles available at that moment, huge plus. Credit Card wouldn't work, they accepted my Bank Debit Card, great deal for me.Cons:
There are two things. the Vehicle I got was dirty in the inside with coffee spilled and looked like it did not get vacuumed thoroughly, finger prints all over windows and stereo. My mistake for not checking thoroughly, due to being in a rush to get to work right after that. I thought due to COVID they would have cleaned the car better. And the second one not so much on them but advise to the Customer/user, make sure to rent a vehicle which you know you will be comfortable driving-I got a Nissan Altima, which I am not used to driving smaller cars, and I am working at an Airport. Driving in the expressway felt so unsafe specially with the Chicago Wind, the wind moves the car very easily and driving in higher speed in expressway was not easy with a smaller vehicle. I called to ask if I can have it switched to a heavier car and I was told they can't, only if there was any mechanical issues with the Car-what about safety? Maybe this is for Enterprise and not this location, but if your customer doesn't feel safe due to the driving needed to be done, they should allow something like this to be an exception to the Rule. I may be wrong but this is how I feel at the moment.8.0 Very good
Adrienne, Sep 2020
Pros:
It was quick and easy!Cons:
I made several reservations and could not find them!4.4 Mediocre
Carolline, Sep 2020
Pros:
In downtown. Flexible hour to return since the parking is 24hCons:
Deliver a car to a customer with 1/4 of the fuel is unacceptable. I know that they aren’t a gas station, but the rental is expensive to add this complexity to the customer2.0 Poor
Anonymous, Sep 2020
Pros:
waited 3 hours to tell me that they had no carsCons:
not waiting 3 hours. cost me money6.0 Okay
Carolline, Aug 2020
Pros:
Average, nothing special to highlight.10.0 Wonderful
Anonymous, Nov 2022
One location in Downtown
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2.0 Poor
Anonymous, Nov 2022
10.0 Wonderful
Anonymous, Nov 2022
2.0 Poor
Anonymous, Oct 2022
2.0 Poor
Anonymous, May 2021
Pros:
Staff was friendly but did not help me when I called in about the car being dirty on the inside.Cons:
The car was in disgusting condition and clearly had not been cleaned or sanitized at all. Was not helped when I called into the store to report this. Also, the iPass did not work in the tolls. It was truly an awful experience and I would never recommend this service to someone.2.0 Poor
Madeline, Apr 2021
Pros:
Staff at pickup were friendly, and the person at their 24/7 help line was empathetic when we had a problemCons:
Extra fees & car model restrictions for younger drivers not clear online. No way to see how much insurance would cost before you book. When our car's tire was damaged, we had to stand on the side of the highway for 30 min on hold for roadside assistance, only for them to tell us the best they could do was send a local shop (60 minutes away!) to put on the spare. So the roadside assistance isn't really any help. Because they have so few locations, if you have any car issue outside of Chicago/Indianapolis, you're stuck with taking the time to repair the car, paying for repairs upfront and being charged for any extra time you have to rent the car in order to get those repairs. You can't just exchange the car like you could at a larger chain. Untranslated German on their English website.10.0 Wonderful
Anonymous, Apr 2021
Pros:
The staff was very nice. It was super easy quick and easy.Cons:
That when we picked up the car, the inside had a terrible odor, even in the trunk! We bought three vent air fresheners and placed one in the trunk and two inside the car, which helped. Other than that the car was awesome!2 locations in Downtown
Locations in Downtown (Chicago)
1830 S Wabash Ave
+1 312 225 0788
214 North Clark Street
+1 312 782 6825
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2.0 Poor
Anonymous, Jul 2020
Cons:
There was a used mask in the center console. During a nationwide pandemic. Unacceptable.4.8 Mediocre
Nina, Jul 2020
Pros:
Drop off and pick-up was convenient.Cons:
Car smelled TERRIBLE of smoke from previous renter6.0 Okay
Sarah, Mar 2020
Pros:
The agents are friendlyCons:
I was give a car with an expired license plate. I was told that it isn't a big deal because I did not receive a ticket.10.0 Wonderful
Anonymous, Apr 2024
Intermediate
10.0 Wonderful
Anonymous, Jul 2022
10.0 Wonderful
Anonymous, May 2022
One location in Downtown
Locations in Downtown (Chicago)
181 W Washington St
+1 312 726 1476
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No reviews available
One location in Downtown
Locations in Downtown (Chicago)
181 West Washington Street
+1 312 726 1476
Filters
No reviews available
One location in Downtown
Locations in Downtown (Chicago)
Filters
No reviews available
Most popular agency | Avis |
---|---|
Most popular car type | Premium |
Average price | 290 ﷼/day |
Good deal | 290 ﷼/day |
On average a rental car in Downtown costs 290 ﷼ per day.
Yes. Based on our information, DOLLAR in O'Hare is the cheapest car rental location in Chicago. It is located at 10255 West Zemke Road.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is BUDGET (3.9, 7 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
Premium is the most frequently booked rental car type in Downtown.
A Premium car rental in Downtown costs 290 ﷼ per day, on average.
On average a rental car in Downtown costs 2,032 ﷼ per week (290 ﷼ per day).
On average a rental car in Downtown costs 8,709 ﷼ per month (290 ﷼ per day).