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One location in Garfield Ridge
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Reviews
10.0 Wonderful
Duza, Dec 2023
Intermediate SUV
2.0 Poor
stacie, Mar 2021
Cons:
I have been over charged4.0 Mediocre
Andre, Mar 2021
Pros:
The lady at drop of made up for it thanks Ashley also Mr Justin Kay did awesome getting me a car at pick upCons:
The lady at the front desk was rude and lie on me and about my conduct10.0 Wonderful
James, Nov 2020
Pros:
The car was ready when we got there. The car was clean & in great shape.Cons:
I'm always looking for cheaper prices. However, the service was wonderful.10.0 Wonderful
Anonymous, Oct 2020
Cons:
No spare tire or jack9.6 Wonderful
Betsy, Oct 2020
Cons:
NothingOne location in Garfield Ridge
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Reviews
6.0 Okay
Anonymous, Sep 2024
Economy
4.0 Mediocre
Anonymous, Aug 2024
Supplier choice
2.0 Poor
George, Aug 2024
Full-size
4.0 Mediocre
Anonymous, Jun 2024
Intermediate SUV
2.0 Poor
Maxime, May 2024
Premium SUV
2.0 Poor
Anonymous, Apr 2024
Intermediate SUV
One location in Garfield Ridge
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Reviews
6.0 Okay
Victor, Aug 2024
Passenger van
2.0 Poor
Anonymous, Aug 2024
Full-size
6.0 Okay
Anonymous, Jun 2024
Intermediate
10.0 Wonderful
Anonymous, Feb 2024
Full-size SUV
10.0 Wonderful
Anonymous, Dec 2023
Intermediate
10.0 Wonderful
Anonymous, Oct 2022
One location in Garfield Ridge
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Reviews
8.0 Very good
Anonymous, Jan 2024
Compact
10.0 Wonderful
Anonymous, Oct 2023
Intermediate
4.0 Mediocre
Anonymous, Jun 2023
Full-size
10.0 Wonderful
Anonymous, Jun 2021
2.0 Poor
Ellen, May 2021
Pros:
The staff in the lot at pickup was friendly and helpful in figuring out the confusion from the mistake a the counter. The staff at drop off was friendly and helpful. Both of these staff were Hertz employees as they were handling the car pickup and dropoff.Cons:
The counter staff assigned the same car to me as to someone else. There was confusion as to who was supposed to be in the car. The counter staff added insurance that I did not want to the charges. They did not ask me; I never take the insurance. When I questioned the higher amount, she said it was due to a deposit that would be returned to me. When I called customer service to address the situation, "William" told me that there was nothing he could do to help and I would need to follow some 10 step process on a web site to submit a complaint. We normally rent from Hertz. I will never us Dollar again.4.0 Mediocre
Anonymous, May 2021
Pros:
Hard to find the car. Was parked in a lot marked with another agency. No instruction at all on the basics of the car. Never told how to operate the plate pass. Directions for drop off were incorrect. Never could get through through when I called for a question.Cons:
See aboveOne location in Garfield Ridge
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Reviews
2.0 Poor
Khaldon, Jan 2021
Cons:
National didn't have my SUV available nor would they rent a car to me since I was local and not a distant traveler and booked on the same day. Why did they give the option on the website that a car was available? Wasted my time on Christmas day.One location in Garfield Ridge
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2.0 Poor
Anonymous, May 2021
Pros:
Drop off was the only positive to this experience. Park the car and go.Cons:
Pricing was terrible. The time it took to be able to talk to staff after an 11 hour flight was terrible. Car selection was terrible.10.0 Wonderful
Anonymous, Apr 2021
Pros:
Pick up was easy and the person that helped me was considerate. Drop off was easy and the person who received the drop off was fantastic!8.0 Very good
Cory, Feb 2021
Pros:
The guy at midway airport was really nice. They were very quick and efficient too.Cons:
I did notice that there was a bunch sticky stuff in the back seat when I got to Kentucky. It didn’t come from me as the only thing I put in the backseat was my suitcase, so I’m a little disappointed with the cleanliness of the vehicle. Also the vehicle itself shakes a lot when you get up to 70mph, and overall I wasn’t impressed with the Ford Ecosport.10.0 Wonderful
Anonymous, Jan 2021
Pros:
good service and new clean roomy car10.0 Wonderful
Dev, Sep 2020
Pros:
The car was greatCons:
They should pay for tolls10.0 Wonderful
Dev, Sep 2020
Pros:
The car was greatCons:
They should pay for tollsOne location in Garfield Ridge
Locations in Garfield Ridge (Chicago)
5150 West 55th Street
+1 773 948 7001
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Reviews
2.0 Poor
Anonymous, Dec 2023
Passenger van
2.0 Poor
Anonymous, Sep 2023
Minivan
6.0 Okay
Anonymous, May 2021
Pros:
Nice car and very clean. Drop off was easyCons:
Price with add ons is ridiculous Pick up was horrible at Midway desk with only two agents working neither of whom was trying very hard to move the line. I was only 4 people back and had to wait 45 minutes to get to the counter.2.0 Poor
Anonymous, Feb 2021
Pros:
No the staff was rude the lady tried to get me to down grade for the same price and when I told her I chose one of the most expensive categories she got upset and said we’ll wait 45 mins till a car is readyCons:
They charged hidden fees that weren’t really put out there.6.0 Okay
Anonymous, Sep 2023
Full-size
2.0 Poor
Anonymous, Jul 2023
Intermediate SUV
2 locations in Garfield Ridge
Locations in Garfield Ridge (Chicago)
5150 W 55th Street
+1 877 283 0898
Lc Pending Close Dec 1st
+1 877 283 0898
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Reviews
2.0 Poor
Anonymous, Aug 2020
Pros:
Never know. HaD to cancel due to covid 19 banCons:
no freaking covid 194.4 Mediocre
Anonymous, Jul 2020
Cons:
The pickup took way to long. I saw another company process 4 customers while I was getting my car. The drop off was easy, however my return didn't get processed so I started getting charged for additional days after I turned my car in.2.0 Poor
Ali, Mar 2020
Pros:
NOTHING!Cons:
I am furious.... I rented a car and never received a confirmation email nor was there a reservation when I got to the airport. AND they didn't have any available cars. I had to rent a car from Alamo for $200+ and it took so long that I still missed my business meeting. I will literally never use kayak again.2.8 Poor
Anonymous, Nov 2019
Pros:
NothingCons:
I lost money on this deal. The rental car company did not acknowledge the 65 dollars that I paid online with kayak and no one is retuning that amount to men they charged me separately for the whole thing. Feel cheatedOne location in Garfield Ridge
Locations in Garfield Ridge (Chicago)
4901 S Cicero Avenue
+1 331 208 5100
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Yes. Based on our information, DOLLAR in O'Hare is the cheapest car rental location in Chicago. It is located at 10255 West Zemke Road.
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