Salam air flights are very full . So there is no way to fallow Covid 19 protocol . All seats are occupied . They should consider less passenger in each flight .
Pros: "Cheap airline dirty everywhere but not that many people in the plane and with crew members were super unprofessional."
Cons: "Hire new flight attendants"
Pros: "I made it to my destination"
Cons: "Flight attendants could be less playful with customers on the plane and even with earphones on I could here them, they did not stop laughing and screaming and yelling and acting like bunch of crazy fools"
Pros: "Good food and efficient service"
Cons: "Noisy plane made the entertainment system less audible"
Pros: "Checkin and crew were super helpful"
Cons: "Entertainment options"
Cons: "Seat was very nice for me this time"
Pros: "Nice crew"
Cons: "The waiting time in the cold area just in front of the door of the plane."
Pros: "The board ling was smooth"
Cons: "The crew where stressed I guess, no smilling no proper communication, we stayed in the plane for more than 20 mins just to open the doors after complete stop because there was a delay on bringing the stairs The food was extremely cold , and the aircraft was so cold and they didn’t offer blankets or even headphones"
Pros: "Crew was great!"
Cons: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Pros: "Staff broke my kids stroller"
Cons: "No blankets on the flight no headphones no bassiinets for little babies"
Cons: "My flght shouldn't have been rescheduled.... M facing lot of problems"
Pros: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
Cons: "Nothing I can say.It meets my satisfaction."
Cons: "The crew could have been friendlier and nicer."
Pros: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Cons: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Pros: "Ground staff and cabin crew."
Cons: "Flight was over 3 hours late. No reasons provided"
Pros: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Cons: "Nothing really."
Cons: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"
Pros: "Service everything"
Pros: "Staff was great. Smooth flight"
Cons: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Pros: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Cons: "The little kid behind me who kept kicking the seat back."
Pros: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
Cons: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
Pros: "Fast, smooth, early. Great crew! Great PILOT!"
Pros: "Nothing to mention here."
Cons: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Pros: "It was a short quick flight."
Cons: "It took a long time to check in and they lost my son's luggage."
Pros: "I made it to my destination safely and planes appeared to be new."
Cons: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pros: "It was on time, which is always a good thing!"
Cons: "The check in agent was not very helpful. He said, "Would you like window or aisle?" I said, "Window please". He says, "there are no windows. I can give you an aisle." I said, "but you asked me if I wanted a window." He said, "you are too late" (as though it's my fault... but I was one of the earlier ones at check-in and was not able to check-in online!). He continues, "I can give you an aisle in row 23". I say, "okay". Then after I leave the check-in counter and look at my boarding pass it says I have seat 11B. Neither window or aisle! In addition, I flew this flight as part of an Emirates ticket and it was not cheap, and yet the FlyDubai segment did not include a meal."
Pros: "No entertainment or beverages served."
Cons: "It took too long to board"
Cons: "The price and the service"
Cons: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pros: "All the notifications"
Cons: "Your notifications"
Pros: "Seats are comfortable."
Cons: "My in-seat entertainment did not work."
Pros: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
Pros: "everything went fine"
Cons: "food should be included"
Cons: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Pros: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Pros: "offers transit areas"
Cons: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Cons: "They didn't even offer water. Worst hospitality. Ground staff have knowledge of anything. Worst experiance with Fly Dubai. Never recommend anybody."
Cons: "It was very warm the air was stuffy"
Pros: "Absolutely nothing,"
Cons: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Cons: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Pros: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
Cons: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
Pros: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Cons: "Over three hours delay with no information"
Pros: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Cons: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
Cons: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."
Pros: "because of the low class airline I miss my connection to dallas with emirates airline ."
Cons: "Did not like any"
Pros: "I asked one of the flight attendants to let me sit closer to the bathroom as I needed to use restroom often and didn't wanted to bother other people. Once we took of she provided and open seat. That was really helpful"
Cons: "The checking in desk representatives had no authority to change or modify any seating arrangements. Also, the first row seats are left open so the flight attendants can charge 100 aed to anyone wants to seat on those seats. I found this to be silly. Also, their baggage policy is ridiculous. No baggage authorization for international travel! One have to buy it separately."
Pros: "Customer Services"
The flight is delayed more than 3 and half hours, we were on the gate but no body told us about the delay and there wasn't a screen right there to shows us the delay, the staff came late also for boarding. We were lost 😕
Flyadeal was nice surprise. It was excellent airline affordable 👍 big thumb up . I wish you more success
I am really appreciate your help
Boarding staff is changing passenger locations regardless of the money you pay during reservation. They do not respect women and specially when pregnant. Very bad airlines and bad staff. It will be on my blacklist onwards!!
They took our bags at the door of the plane stating that the cabin was full. Then we waited over 39 min for getting the bags from baggage claim. Flight was late This is usual for flyadeal . Very bad experience again
Pros: "Nothing was good to like"
Cons: "The boarding experience was the worst ... we did board from a different gate than on screens and through busses The previous flight was canceled so they board the the passengers of that flight with us with no respect to the rules of the government of social distance with passengers from boarding to seating all passengers next to each other"
Pros: "I do like comfortable seat and crew services"
Cons: "The flight attendant was so disrespectful to women with her kids , they should hire people with good attitude."
Pros: "I went good discount"
Cons: "Good price"
Pros: "The crew was good"
Cons: "More comfortable sets"
Cons: "Aircraft not on time. Aircraft outside dirty. Announcements in English barely understandable. Aircraft noisy. Wet lease from Vueling Spain"
Pros: "Smooth takeoff and landing. Clean board."
Cons: "Not delay the flight for 6 hours"
Pros: "The crew should be more helpful especially one female hostess ? Morocon was very incooperative not helping the passenger to left her bag and was rude."
Cons: "The one in the boarding in Riyadh refused to give us 2 seats near each other claiming that the plan is complete However the one in Jeddah was very cooperative and gave as 2 near seats. Jeddah crew is better"
Pros: "Departed and arrived on time."
Cons: "I took the exact same flight twice; both times passengers were taken to the basement to the farthest gate at the airport for boarding. And then, we took a bus around the airport ground to the airplane which was too far from terminals."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
Pros: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
Cons: "just give me a simple way to change my flight"
Cons: "Schedule. Crew"
Pros: "The Crew members especially Magid"
Cons: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
Cons: "Always late, an they blame it on the previous flight, as if it is operated by different company"
Cons: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
Pros: "Bad experience with flynas"
Cons: "Saudia airplanes much better. This is the last time with flynas."
Cons: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
Pros: "So good everything was okay"
Cons: "1 hour waiting for customer service to answer the call"
Pros: "We arrived before time"
Cons: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
Cons: "Was so hot and delay as usual with flynas!"
Pros: "Fast flight reached before time"
Cons: "The boarding time"
Pros: "Business Class is very comfy."
Cons: "Food quality. Number of business class seats."
Cons: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
Pros: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
Cons: "The entertainment in the flight"
Cons: "not delaying 2 hours"
Pros: "The flight arrived 30 min earlier than the scheduled time."
Cons: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
Pros: "The crew was very rude. They were not helpful at any stage."
Cons: "Crew members should be trained properly about how to be nice in dealing with passengers."
Pros: "Business class seats are very comfy & dinner on airplane was delicious."
Cons: "They are still using busses for boarding in both Taif and in Dammam airports."
Pros: "Departure was on time. Riyadh airport had good facilities."
Cons: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
Cons: "Late departure and messy airport at jeddah"
Pros: "Not anything really"
Cons: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
Pros: "As mentioned above"
Cons: "There was no pillow on the flight and the hostess was rude"
Pros: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
Cons: "Ethihad Needs to train their employees."
Pros: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
Cons: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
Pros: "Timing and convenient. No stops Professional crew"
Cons: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
Pros: "Flight late about 30mihutes no explanation"
Pros: "Punctuality, Cleanes, good service, great attendees"
Pros: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
Pros: "Very punctual"
Cons: "Everything was fine, I didn’t order any food so can’t join dge"
Cons: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
Pros: "Craw are professional"
Cons: "No entertainment"
Cons: "Flight was delayed by 6hrs"
Pros: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
Cons: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
Pros: "No thing"
Cons: "Late without plogize"
Pros: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
Cons: "No entertainment Untrained crew Lousy chair"
Cons: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
Pros: "Boarding at the airport was really poor. The flight was delayed for almost an hour."
There are no seats while waiting for the gate. They sell tea and coffee, all airlines this is free except Jazera airline. Boarding is very bad, we stood outside eating for the main gate to open, children and seniors were setting on the floor ( dirty) for an hour and half
Pros: "The price and timing"
Cons: "Everything I guess. Boarding was a mess . The crew was panicked about Corona. No space . Terrible service"
Pros: "The price"
Cons: "Everything I guess"
Cons: "Planes are old, they don’t serve food, just sell things and there are no movies"
Pros: "Thank you so much."
Pros: "Nothing in specific"
Cons: "Better immigration, better check in"
Pros: "Nothings to like"
Cons: "They have to change the airline management."
Pros: "Boarding staff is very helpful and friendly and cabin crew also g"
Cons: "Wanting in transfer area in kuwet airport ( aljazera area )is very limited space not comfortable for the passenger , service not available there it’s like bus station"
Pros: "Not much to be honest."
Cons: "The constant delays and the unorganized boarding process. It was chaotic and very stressful. A trip that should have been 4 hrs took a total of 12 hrs with all the delays. This definitely made me view the airline in a negative light. I will be cautious of booking with Jazeera Airways in the future. That being said I have a return flight and hope it is better."
Cons: "No LCD screen for passengers"
Cons: "The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience."
Pros: "more decent food"
Cons: "seats are not comfortable considering the length of the flight"
Pros: "The flight was boarded and departed on time as always"
Cons: "The plane is really not clean as it should be from within, meal is only a sandwich"
Pros: "Boarding & departure were fast when the plane came"
Cons: "Flight delay for almost 3 hours"