The flight was delayed, so My children missed the connecting flight and were stranded in a Istanbul for 12 hours. They had to pay for a visa to get out of the airport to go to a hotel and the only one Turkish Air could provide was an hour away. Worst. Airline. Ever. Shame on you.
The boarding team could do a better job of crowd/line control. It was a gaggle.
Pros: "Great short flight. Very smooth star to finish."
Cons: "The temperature was around 18 degrees.i asked several times if they can adjust it to normal the crew kept saying we will ask to pilot etc.no improvement. While facing covid i dont want to get cold!! Secondly no one checked for covid results while boarding and/or on check-in kiosks.i asked during boarding why they are not checking the reports the answer was they thought we had been checked during check-in.totaly fiasco and no alignement.i didnt want to get in a plane people with covid!!"
Cons: "I just wish they used newer planes on this route but everything else was perfect!"
Cons: "Delay of 1 hour, waited on the plain extra hour."
Pros: "The crew is phenomenal"
Cons: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
Pros: "Excellent service"
Pros: "Better than all others at this time."
Cons: "The seats. You are real greedy."
Pros: "food taste"
Cons: "boarding time staff friendlines and help security of passengers piloting errors"
Pros: "Comfortable seats and friendly crew"
Cons: "Food could be better esp snacks"
Pros: "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."
Pros: "Large screens, reusable dishes + silverware"
Cons: "Plane was old, felt more squished and the seats did not decline. Also very note."
Cons: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Pros: "The food was SUPER DELICIOUS! The seats were comfortable, the movie selection is great, and the staff's care and commitment to customer happiness is unmatched!"
Cons: "Food was below expectation No TV or entertainment"
Pros: "Food, crew."
Cons: "Boarding process which did not use jetway."
Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"
Pros: "Every thing"
Pros: "No delays Courtesy of crew Very pleasant fly"
Cons: "Enjoyed the hotel stay on the long layover"
Pros: "Friendly & helpful crew, very clean, spacious, great entertainment options for all ages. I would book with Turkish Airlines again!"
Pros: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Pros: "The lay down seats."
Cons: "Wish they came through the cabin with more beverage services. Twice I had to go back to the galley to get a drink."
Pros: "On time"
Pros: "it's mostly good"
Cons: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"
Pros: "Food and beverages, both choices and generosity of portions and quality, excellent. Entertainment made long trip very endurable."
Cons: "Rediculous chaotic check in at JFK. Standing in line an hour for a 40 minute delayed departure with virtually no communication from staff. As I had connection to make, was very unnerving."
Pros: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Cons: "Late boarding Late arrival"
Pros: "Food lemon juice entertainment and staff in general"
Cons: "Seats are very tight and availablty of drinks is limited during flight. They ran out of water"
Pros: "Not trying to be flattering here but it really is a good airline."
Cons: "Flight was.cancelled.because.of snow in.Istanbul. Fine, that happens, but only solution was to park us in a hotel and tell us to wait. I did not see any serious attempt to reroute passengers and l had to buy another ticket in order to be back at work in time."
Cons: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
Pros: "The flight was good and attendance was perfect as well"
Pros: "Overall was a good trip"
Cons: "Choices of food. The food was not that great"
Pros: "on time, fast boarding, food ok for distance, entertainment ok for distance"
Cons: "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"
Pros: "Food was tasty and diverse"
Cons: "The entertainment system on the flight did not work."
Pros: "Friendly workers"
Cons: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"
Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Cons: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Pros: "I like Turkish Airlines. The flight was good. I thougt only food was somewhat not as good as usual. I flew with TA many times and the food offerings always had stood out from other air companies. In general it was great flight."
Cons: "They lost my luggage"
Pros: "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
Cons: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."
Pros: "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"
Letting us know our 8am flight would be 3 hours late, every flight of theirs was late by hours. Seems like it’s the same everyday. We could have slept in another couple hours easily instead of coming to the airport at 6am.
Rude staff, entertainment screen not working, food is horrible. The only good thing was check in process
Pros: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Cons: "737 B 800 seats don't recline much like Turkish air or Saudia!"
Pros: "Crew was good."
Cons: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Pros: "The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind."
Cons: "75’ delay with no info One toilet out of order No safety checks by crew"
Pros: "The crew were very friendly"
Cons: "The airplane was too old and uncomfortable"
Cons: "1 1/2 hour delay out of EBB meant missing the connecting flight -- not uncommon apparently. No one was available at the transfer desk in Cairo for over an hour. The alternative through Rome & onwards put us into Munich in late evening."
Cons: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Cons: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Cons: "Your company canceled the tickets from Kenya to cairo"
Cons: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
Pros: "Good crew"
Cons: "Entertainment Luggage claim Food"
Cons: "Transit to jeddah is a nightmare"
Pros: "We lost our bags but they find it after 9 hours Very bad experience"
Cons: "Economy the same like business And they need to be more carful with the bags becouse we lost our bags for more then 9 hours"
Pros: "crew was good and seats was just OK"
Cons: "more leg room"
Pros: "Short flight"
Cons: "Quick orocedure"
Pros: "Quick check in"
Cons: "Chairs legs do not extend enough"
Pros: "Food is good. Staff excellent. Trip was smooth"
Pros: "Excellent flight, on time, good crew."
Pros: "everything was good especially the timing and entertaining it all good."
Cons: "keeping to the time most especially."
Pros: "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."
Cons: "My reservation was 2 pieces luggage from Cairo to Kuwait and the same from Kuwait to Cairo ... when I went to the airport Egypt air told that my flight from Kuwait to Cairo just 1 piece and that because you didn’t reserve your ticket from Egypt air directly ... and that made a problem to me Thanks"
Cons: "Cabin Crew are not helpful, less smiling when serving. Captain did not give information during flight."
Cons: "This flight was an hour behind schedule and I appreciate it when flights are on time."
Pros: "Personnel was great. Delicious and frequent food and drinks."
Cons: "I asked for wheelchair service but I never received it."
Pros: "Sufficient leg room."
Cons: "Crew need more training. Entertainment need to improve."
Pros: "The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional."
Cons: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."
Pros: "The food was good."
Cons: "Too tight aircraft, noisy and not stable at the sky."
Cons: "People were smoking on the plane. How is that still a thing?! There were no smoking signs and yet the crew did nothing to stop them. Absolutely horrible flight."
Pros: "The Pilots professionalism, frequent updates. The attention given to the passengers, especially mother's and babies."
Cons: "Ground staff arbitrarily decided whose carryon luggage they should take because the flight was full and loading over head compartments do take up time and might cause delay. I would like to suggest that an announcement be made and ask passengers to volunteer their carryon to be loaded with other luggage..."
Cons: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
Pros: "Crow was helpful and every think goes great"
Cons: "The flight delay and the pilot went in circle a lot of time"
Cons: "The service sucks and the cabin was extremely dirty and disgusting. They never collected trash and I saw a man spit on the floor of the service area."
Cons: "Lots of security checks with no solid standards"
Cons: "My hotel was not good at my transition to other destinationsand it took 4 hours to get it"
Pros: "Do African airlines always have to be late. Poor communication"
Cons: "Being late with poor communication. You have all our details. Speak to us"
Pros: "Nothing was good. Everything was horrible."
Cons: "Flight attendants are rude and nasty. They take forever to accommodate you. When you press the flight attendant button to be taken care of. They don't care at all. If you ask for help you're left unhelped."
Pros: "It was excellent trip, I will surely repeat it."
Pros: "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"
Pros: "It is the first time ever..... I rated anything perfect but this time is an exception ...."
Cons: "Nothing.... ouch it hurts to say this"
Pros: "Very efficient and comfortable flight. Was right on time and crew and ground personnel were very polite and friendly. Would highly recommend and will fly with them again in the future"
Lost my luggage I’m very disappointed
Only they lost my luggage I’m very disappointed
Tim is important for customer …please be on time
Food quality really need to be improved
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
Pros: "The ground staff from the help desk was helpful enough"
Cons: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Pros: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
Cons: "Veg Biryani instead of pasta plz"
Pros: "The crew were really nice"
Cons: "Entertainment is very limited."
Pros: "New & clean aircraft"
Cons: "If there was no bus to the aircraft."
Pros: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
Pros: "The best airlines ever."
Cons: "The ticket price is costly ."
Cons: "Return flights delayed. Delay same as flight time so not great."
Pros: "Good crew , good service"
Cons: "The services could be best."
Cons: "the bouth"
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "Wonderful crew - flight good"
Cons: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
Cons: "Have to wait along time to get the tickets of the connection"
Cons: "Bahrain airport"
Pros: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Cons: "IFE very limited, so take a good book!"
Pros: "Boarding was on time and the crew are very nice"
Cons: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Cons: "onboard entertainment is very limited"
Pros: "Everything went fine, no complains!"
Cons: "Too much money taken by the airline even though I had bought insurance"
Cons: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
Pros: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Cons: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
Cons: "Food was not so great. Could have been better"
Pros: "Almost no wait time to get checked in"
Cons: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
Pros: "fast boarding, got the luggage quickly."
Pros: "Speed of the boarding pass counters. And the price."
Cons: "The plane seats are really bad"
Pros: "They delivered as requested"
Cons: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
Pros: "لم يعجبني شي"
Cons: "اخر مره اسافر علي هذه الشركه"
Cons: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
Pros: "Everyone was professional and helpful"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Cons: "add phone outlet to your seat"
Cons: "food it could be better"
Cons: "The Food choices"
Pros: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
Pros: "The crew is nice and very responsive."
Cons: "The food quality is low. The available onboard entertainment is very limited."
Pros: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Pros: "Nothing at all"
Cons: "Attitude of staff at Gulf Air in Manama is rough and don't extend any assistance. Flights delay is very common.....too bad. Will never ever choose this poor Airline again."
Pros: "Crew and seats"
Cons: "Boarding delayed 1 hour and 1/2"
Pros: "on time"
Pros: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
Pros: "Service in the plane"
Cons: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
Pros: "It looks there was a special enclosure for Indians. The passengers were made to board by ferryed by buses to board the plane by stairs. It was not easy by old people to climb along with hand bag."
Crew was rude. The seat were not comfortable.
Pros: "Good crew that did a fine job in accommodating economy customers during a two hour delay."
Cons: "No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight."
Pros: "crew was amazing"
Cons: "no traveller pack, toothpaste, etc. seats too tight."
Pros: "Crew and seats"
Cons: "Sound system,, entertainment system should not be turned off 25min before landing"
Cons: "Rushed boarding at ccj"
Cons: "Everything was great"
Pros: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."
Pros: "We were lucky to get the last row where there are just 2 seats."
Cons: "Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes."
Pros: "Crew tried to make the best of the situation. Food"
Cons: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"
Pros: "Crew On time"
Cons: "Very slow process for checking, only one person for business class and it took forver to finish"
Pros: "Flight was empty so had enough room next to my window seat"
Cons: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"
Pros: "The air hostess was very helpful .I had a problem with my seat and she arranged for a seat where I was and remained comfortable throughout my flight to Washington. Love"
Cons: "The food. I had asked for a Hindu meal. It seemed I got a diabetic meal which was devoid of taste. It should have been normal. I think Etihad misunderstood Hindu meal with Jain food,where they don't use spices,onions,garlic etc."
Pros: "Passsenger fighting for seat ,hostess very rude and not professional"
Pros: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Cons: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."
Pros: "Very friendly and attentive stewardesses. Beautiful too"
Cons: "The internet connection "Wi-Fly" is very weak. Data rates are outrageous. $4.95 plan is basically good for 5 minutes, $11.95 plan maybe lasts 10 minutes. Very disappointing"
Pros: "Comfo seat"
Cons: "Too ismail for the seat"
Pros: "was easy to find connecting flight info."
Pros: "US immigration was a breeze at Abu Dhabi. Online check in was not working. Abu Dhabi airport had a lot of options for passengers in transit. Flights were on time."
Cons: "Food was terrible on the flight. Baggage was not handled properly."
Cons: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."
Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Pros: "Seats were very comfy and food was great. Entertainment screen were nice and big with great resolution. Cabin crew was friendly and accommodating."
Cons: "Movie selection in the entertainment needs more options. No basic amenity kit (like blinds, socks and toothbush) was provided in the flight like Emirates Certain sections of the Abu Dhabi airport are disappointing. Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport. I read somewhere that airport is going to go through major renovation in 2019, so I hope it will become as good as Dubai airport"
Cons: "The person checking me in at Delhi was rude. Didn’t let me take the cabin bag that others were allowed to take."
Cons: "Food was bland and weird combinations. Give a chapati or rice with curry."
Pros: "You can’t beat the quality of service, seating, and other amenities you arrive fresh even after a 14 hour flight"
Cons: "The variety of movies is not that great needs to be improved some series have only one episode which defeats the purpose. While others have more so you cannot watch anything really with series."
Pros: "The staff is great, friendly and attentive. Lounge is comfortable, with good staff as well."
Cons: "I must admit that the food choices is not great. You are catering to international crowd not only emaratis. In general the planes are good, but the smaller older ones are not that comfortable. The older 777 configuration is very uncomfortable, comparing to the 787. When you need to slitly recline, there is no need for the whole chair to come forward in attempt to creat a bed for you. These are little things that need to be addressed when purchasing planes."
Pros: "Cheapest fair"
Cons: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
Pros: "Decent plane Decent food Decent service"
Cons: "Abu Dhabi Airport Is The worst! Going through the transit area is hell. The wall of people extended out of the hall and up the stairs. Shear hell"
Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Pros: "Flight on time."
Cons: "1. Seat changes are done last minute despite booking the seats online with out informing us. I felt that there was no point securing online seating early. Difficult to adjust seats in the last minute. I was separated from my family. Given wrong information about seats. Had to real work with staff to finally get seats adjusted. Not very easy to work staff. Understanding of English is not that good. 2.Had problems checking the luggage all through despite connection was through star alliance. 3.Had to wait in airport in transit to get boarding passes. Did not understand why it was despite having booked seats early. 4.Seats provided were not good. 5.Also head phones didn't work. I told staff three times and still no response. Finally gave up i had booked because ratings were good. But service was not even close to expectations. Dissapointed."
Cons: "Some times we did not take food from crew, I and my kids are slept. When we woke up kids feeling hungry, they are not provided food"
Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Cons: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."
Pros: "Awesome service, smooth flight , great staff. Very spacious"
Cons: "My luggage got damaged, but it's being taken care of."
Pros: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Cons: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."
Pros: "I like Etihad airways."
Cons: "Food really needs to be upgraded."
Pros: "crew was helpful!"
Cons: "Etihad has limited in flight movies compared to emirates"
Pros: "Economy legroom was good, great food, clean plane. Staff seemed professional but occasionally cold to requests."
Pros: "Goo entertainment options"
Cons: "entertainment options shut down too early and when plane is on the ground"
Pros: "Food is good."
Cons: "For US flights checking at the US immigration is very unorganized by AUG crew. No good communication for long overlay passengers."
Pros: "The seats reclined in a better way giving more room. Crew were very happy, engaging and helpful to the Extra Mile when it came to kids and the older passengers. Always polite too."
Pros: "Crew and service"
Cons: "Small toilets, tighter seats"
Cons: "i did not get my luggage yet"
Pros: "The crew was very kind and attentive."
Cons: "We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was."
Cons: "Excellent customer service"
Pros: "Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later."
Cons: "They should add one more meal and drinks more frequently."
Pros: "I don’t like it at all no buddy what to do he’s work I missed this flight coz of the security I passed 2 of them and in the third one I hade liquor from the duty-free so they don’t wanna put my hand back to the cargo"
Cons: "If everybody does his work right and being helpful all this wasn’t happen if they take my handbag and put a number on it or tag and put it to the cargo I wasn’t missed my flight and go to Washington not JFK"
Pros: "I and other passengers of karachi decided that we will never book saudia arabia airline outgoing flight was quit better but inbound flight was worst than ever even saudia arabia refused to give airport meal in 6 hours stay to the people of karachi"
Cons: "Arabia air should fly on time and give same services as western cities to the flight of karachi Bording must be efficient all the girls are bad mannered on boarding counter"
Pros: "All is good thanks saudia airline"
Cons: "Open new airport"
Cons: "No delays"
Pros: "I don’t like the delay"
Pros: "Entire flight was excellent crew very helpful. We had great experience definitely will recommend"
Pros: "Every member of the crew I encountered was five-star, and went above and beyond."
Cons: "The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board."
Pros: "Not on time the flight. Delay 30 minutes"
Cons: "Delay more than 3 hours"
Pros: "The infotainment was good."
Cons: "Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor"
Pros: "Yes, cooperative and professional"
Pros: "The flight was delayed 40 minutes."
Cons: "Taking off tomorrow timely."
Pros: "Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points"
Pros: "Aicraft was decent"
Cons: "They downt know what customer service is all about!"
Pros: "Crew was very helpful. Nice clean plane."
Cons: "Airport in Jeddah is not good. Bathrooms are way below standard."
Pros: "The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable."
Pros: "Food seat comfort"
Pros: "Seat comfort and food"
Cons: "Drinks service skimpy - remote boarding a bit chaotic"
Pros: "Seating and entertainment"
Cons: "Male and departurr"
Cons: "Delayed flight from Jeddah as usual."
Cons: "I purchased a window seat in the exit aisle from the airline when booking. The airline seated me in a regular aisle seat without legroom."
Cons: "The saudia app is not functioning well . It gives me massage saying my resrevation did notgo throw then i get an email withh sadad # which dose not work. Then i uesed the desk top site to do the resrevation"
Pros: "The crew dosnt know how to deal with passengers Need more trining"
Cons: "Delay after delay. Broken entertainment system"
Pros: "The food was good that's all and the bathroom was clean for business class."
Cons: "Everything else was extremely bad !!!!!"
Cons: "Had requested vegetarian meals for me daughter and she did not receive one on any of our flights."
Pros: "Newer Planes - comfortable seats"
Cons: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
Pros: "The seats are comfortable and the entertainment system is excellent. The flight staff where also very nice."
Cons: "I would have liked there to be snacks offered to passengers in between meals."
Pros: "Too upset to remember."
Cons: "The airport only announced a 1 hour delay (instead of 5:10 pm it was posted at 6:10 pm) but the truth that we departed at 9:20 pm. At the end I lost a bag from my 3 piece luggage that they have charged me for the extra piece at a frustrating $302 USD :("
Cons: "My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight."
Pros: "It was much better than the Washington flight"
Pros: "Stay longer than schedule lot of crowds not clean"
Pros: "Really nice crew."
Cons: "Baby! It was tight. Very little wiggle room and the seats were super uncomfortable. Thank my lucky stars I only had to endure the flight for 2 hours or I don't think I would've made it."
Pros: "-Same as above-"
Cons: "The transit time is rather long to Europe."
Cons: "I searched for a certain date range and a well-priced option came up with vayama . I Bought it. It is probably my fault for not reading the fine print, but the flight I bought was not within the date range of my search and I didn't notice for a few days. I had to pay an additional $150 to change the flight. Never using vayama again, and this reflects badly on Kayak"
Cons: "Flight is delayed too much!!!"
Cons: "The connection was in a different terminal and there was not enough time as the air europa was late and we had to deplane far and had to shuttle to the terminal"
Pros: "comfortable chair"
Cons: "staff , food and baggage service"
Cons: "The flight delayed for more than 2 hours, they didn't provide any drinks or snaks"
Pros: "Forbid is snack for the first three hour delay, then announced a 15 hour delay.. And passengers to hotels"
Cons: "Thier is no organized process for handling flight delayS, Jeddah airport is the worst terminal to depart from never the less have a flight delay at. Passport agents don't know what to do in a reverse process Not enough seats available for passengers to sit on in the terminal ended having me my wife and four children regretting traveling."