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I need an upgrade to business class but they ask for bidding. Never mind...

Business class website is horrible I couldn’t even check in online never happened me before any other website

Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you

Horrible, by all accounts. Delays, lack of communication, just horrible.

They destroyed my baby’s stroller and the seats was broken

The flight was delayed which cost me to missed my connection flight.

The planes are very cold. The AC is too much.

Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.

It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley

Plane is very old and not the same seating as online No per seat entertainment The large shared tv wasn’t working Didn’t provide headphones No announcements of departures or arrival from captain or crew

I paid for the services but when I reached the gate there are only few chairs ( around 12)!! This is not accepted. Also the female employer delyed me just to check the weight of my family bags ( so that bags do not overweight 10 kg). One bag was only 6 kg while another was 11.9 kg so she refused to let me pass until I reduced the 1.9 exra kg and transfer it to the 6 kg bag!! I told her all emplyers are understanding and make a total! You shoud teach yr employers how to behave in such situation. Thanks.

It was a horrible experience that I hope not to try it again. Rude stuff Poor food Always delayed schedules Lost baggages

Very bad no tv no water no food absolute pathetic ! Couldn’t take zam zam ! No free zam zam water allowance! Dont travel

Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!

Overall a poor experience…. No infotainment system no charging port no food was offered! Not recommended

the seat you book will always be taken by someone else..…

Nothing The flight delayed for more than 3 hours as usual

In the future, it is preferable to provide free snacks

I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.

Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better

FLYADEAL cancelled their flights from Riyadh to Dubai, without notice, I went to the AIRPORT, say few hours before the flight time, and was surprised to note that there was no more any scheduled flight & was cancelled, without any notifications, I tried thru their offices in TERM 3. K.K.I.AP, RYD, no hope, then I had to buy a new ticket from Riyadh to Dubai to catch up with my work & appointments, I was super deceived & upset

Honestly, we did boarding on time. we have stayed almost 2 hours inside an airplane without notification from captain or crew.

Mother had a wheel chair (WC), left at the gate, at boarding I told the person we need a WC. Didn’t care much, opened boarding, not priority for elder or traveling with kids. The person boarding told me it is “my fault”, “I didn’t tell them” (which I did, plus it is on their system). In short, rude boarding personnel at gate, racists, and careless. I am not sure they are airline personnel or Jeddah airport personnel, to be honest. Regardless that messed up our experience.

There cancel my flight less than 24 hours.i lost my train money to airport because their late cancellation. Poor and awful Disgrace

تم الغاء الرحلة بدون سبب ومع معرفتهم بعدم وجود رحلات أخرى قبل يوم الرحلة ونفس اليوم ويومين بعدها مع الخطوط الاخرى

ألغيت الرحلة دون أن يعلمنا أحد، حتى موظف الطيران المدني في المبنى ما كان يدري حتى سأل. The flight has been canceled and they didn't inform us before, also the civil aviation employee in the terminal wasn't known until he asked.

The flight is delayed more than 3 and half hours, we were on the gate but no body told us about the delay and there wasn't a screen right there to shows us the delay, the staff came late also for boarding. We were lost 😕

Flyadeal was nice surprise. It was excellent airline affordable 👍 big thumb up . I wish you more success

Boarding staff is changing passenger locations regardless of the money you pay during reservation. They do not respect women and specially when pregnant. Very bad airlines and bad staff. It will be on my blacklist onwards!!

They took our bags at the door of the plane stating that the cabin was full. Then we waited over 39 min for getting the bags from baggage claim. Flight was late This is usual for flyadeal . Very bad experience again