Pros: "Flight duration, lay over and timings were convenient for us."
Pros: "The food was so good. The crew was so helpful too."
Cons: "The seats were tight and not so comfortable."
Pros: "Entertainment was exhaustive and entertaining"
Cons: "Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F."
Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"
Pros: "Crew was very caring and seat was very comfortable"
Cons: "I don’t find anything that could have been better that what was there for my travel"
Pros: "Emirates always goes above and beyond to keep your experience as good as possible."
Cons: "The boarding process lacked discipline"
Pros: "Good range of movies"
Cons: "Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning"
Cons: "Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack."
Cons: "Did not like the fact that I was not able to upgrade"
Pros: "তথ্য দিয়ে সাহায্য করা কে আমি ধন্যবাদ জানাচ্ছি, প্রথম থেকে শেষ পর্যন্ত সাথে থাকার জন্য কৃতজ্ঞতা।"
We were boarded by bus. That was a bit of pain.
Cons: "The staff have to respect people and they have to solve the problems which comes to passenger."
Cons: "I paid more than the price of the ticket for my luggage"
Pros: "Good quality meals online and also on board. Prompt departure and arrival. Professional staff."
Cons: "Some entertainment is needed on longer flights. This is the only downside."
Pros: "Very good pilots and impressive flight management."
Cons: "Delayed departure time and unreasonable price for snacks on the plane."
Pros: "The crew proficiency"
Cons: "Boarding time in the transit airport and the handbag limit in the first airport"
Cons: "they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?"
Pros: "There is not a single thing about this flight and airline worth appreciating"
Cons: "Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply"
Pros: "I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!"
Cons: "I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!"
Pros: "The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again."
Cons: "no entertainment, no food (without paying high prices for). I will not use this airline again"
Cons: "Make entertainment , serve nice food. Seat not comfortable at all."
Pros: "Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later."
Cons: "They should add one more meal and drinks more frequently."
Cons: "None of us who flew from ny , received luggage’s in Dhaka. Still waiting"
Cons: "A problem in adjusting my return flight caused a cancelation of the return flight, customer service was not available at night time (flight was early morning ) a visit to there airport office had nothing to offer but by a new overinflated ticket and then discuss the rest with HQ or use the phone nearby for technical support that took me 20 minutes to understand that it is going to be busy for the rest of the night (time was 1:30 am) approximately"
Cons: "Earlier notice of the 1 hr delay, compensation of the delay, onboard entertainment,"
Cons: "I lost my luggage in final distention (Riyadh City, Saudia Arabia). I reported that, but no replay until now."
Pros: "Entire flight was excellent crew very helpful. We had great experience definitely will recommend"
Pros: "I liked the professionalisim and food and hospitality, OUTSTANDING AND SURPRISING!!!"
Cons: "Saudi Airlines is developing rapidly and quickly, OUTSTANDING!!!"
Pros: "Crew members were doing the best from what was given."
Cons: "The on board entertainment sound system was broken. The bathrooms were unclean."
Pros: "Crew was very helpful. Nice clean plane."
Cons: "Airport in Jeddah is not good. Bathrooms are way below standard."
Salam air flights are very full . So there is no way to fallow Covid 19 protocol . All seats are occupied . They should consider less passenger in each flight .
Pros: "Cheap airline dirty everywhere but not that many people in the plane and with crew members were super unprofessional."
Cons: "Hire new flight attendants"
Pros: "I made it to my destination"
Cons: "Flight attendants could be less playful with customers on the plane and even with earphones on I could here them, they did not stop laughing and screaming and yelling and acting like bunch of crazy fools"
Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience
Pros: "The board ling was smooth"
Cons: "The crew where stressed I guess, no smilling no proper communication, we stayed in the plane for more than 20 mins just to open the doors after complete stop because there was a delay on bringing the stairs The food was extremely cold , and the aircraft was so cold and they didn’t offer blankets or even headphones"
Pros: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Cons: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Cons: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Cons: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Pros: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Cons: "The little kid behind me who kept kicking the seat back."
Pros: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
Cons: "The food was plain. The flight was also delayed by an hour without any communication."
Cons: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"
Cons: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Pros: "The plane took off and landed on time."
Cons: "Boarding was chaotic and poorly organized. Seats are cramped and uncomfortable. The entertainment system screens did not work. Other passengers were pushy and disrespectful."