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Pros: "So so"
Cons: "More care and warmth"

Pros: "Attentive and friendly crew, leg room"
Cons: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."

Pros: "Everything.. will do it again!"
Cons: "Everything was perfect"

Pros: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"

Cons: "Mu luggage got broken"

Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"

Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."

Pros: "Qsuite is the best flight experience I've ever had by a long, long way."

Pros: "Looks that it will depart on time"
Cons: "Middle seat"

Pros: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Cons: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Pros: "i like the service of qa. its amazing."
Cons: "none at all"

Pros: "Smoth flight"

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pros: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Cons: "I enjoyed their meal and services wanted to be Oliver Twist"

Pros: "Just that the food is quite small but the variety is OK."

Pros: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Cons: "There is nothing in particular .. but i woud suggest .. more good food."

Pros: "Staff was outstanding"
Cons: "N/A"

Pros: "Access to entertainments"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"

Pros: "For the most part the crew were very helpful."
Cons: "Food quality and quantity."

Pros: "Airport was pretty impressive,"
Cons: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Pros: "Comfy, good food, good service"
Cons: "No internet. Limited movie options."

Pros: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Cons: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Pros: "It was comfortable flight with a friendly crew."

Cons: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"

Cons: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Pros: "Staff were professional, food was good and seats were comfortable."

Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"

Pros: "Some how it was a good experience"

Cons: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."

Pros: "Good food, good service and clean planes."

Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"

Cons: "My screen was not working."

Cons: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."

Cons: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

Cons: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"

Pros: "Flawless boarding, service, food and arrived 30 minutes early."
Cons: "Nothing"

Pros: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."

Pros: "Flight attendants were very efficient and really took care of us."
Cons: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."

Pros: "Airport staff."
Cons: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"

Pros: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Cons: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."

Cons: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"

Cons: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."

Cons: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"

Pros: "Food is palatable. Crew are acommodating"
Cons: "Many of the films have no English subtitle"

Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Pros: "Flight was comfortable, food was good."
Cons: "Lot of inconvenience for transit passengers, sitting area was closed, had to look around for a comfortable place to spend 4 hours."

Pros: "The leg room was good especially for tall passengers. Food was fantastic. The interior lighting of the plane was amazing. The airport is probably one of the best i have seen that a 9-hour layover didn't feel as bad. Very clean and so many things to do."
Cons: "Airconditioning needs a bit of improvement. I had to remove my jacket. It had a point that i was sweating in the middle of the flight. Probably the warmest airplane ride i had."

Pros: "The aircraft was perfect it self. The crew were nice"
Cons: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."

Cons: "Pillows for everyone and warmer temperature"

Cons: "Good food. And not crowded passenger in the bus going to the plane"

Cons: "Veg Biryani instead of pasta plz"

Cons: "It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers."

Cons: "Was a good experience"

Cons: "Was a good experience"

Pros: "New & clean aircraft"

Pros: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
Cons: "Entertainment. Hollywood movies weren't working."

Pros: "Nothing"
Cons: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."

Cons: "Better coordination between stewards."

Cons: "If there was no bus to the aircraft."

Pros: "On time flight Good services New aircraft"
Cons: "Nothing"

Pros: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"

Cons: "The travel was cancell for orbiz fail"

Cons: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."

Cons: "Boarding took too long"

Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"

Pros: "Coffe"
Cons: "The men from the crew was not friendly at all"

Pros: "Nothing its was fast and no entertainment in board"
Cons: "Small seat"

Pros: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
Cons: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."

Pros: "Service. Crew - the on board "chef" was particularly attentive."
Cons: "IFE very limited. Take a good book - or two. Old A330, but well maintained."

Cons: "Was not a fan of the breakfast offered."

Pros: "Excellent new Dreamliner. Seat very comfortable"
Cons: "Extremely poor movie/TV choices Crew didn't smile much!"

Pros: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Cons: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."

Cons: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."

Pros: "Speed of the boarding pass counters. And the price."
Cons: "The plane seats are really bad"

Pros: "They delivered as requested"
Cons: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"

Pros: "لم يعجبني شي"
Cons: "اخر مره اسافر علي هذه الشركه"

Pros: "The food was great the flight crew was attentive"
Cons: "My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority."

Pros: "All but planes were good"
Cons: "Nothing"

Pros: "Crew"
Cons: "The Food Choices"

Pros: "Food and the crew"
Cons: "The air sucks in the flight"

Pros: "More movies And good food Pls have working charges of iPhone on Bahrain airport"

Pros: "Food and Crew"
Cons: "seats not comfortable"

Pros: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."

Pros: "Gap between both flights was tight.But very helpful ground crew & flight crew"
Cons: "The journey was too short to give any proper rating"

Pros: "i like the smile of the staff"
Cons: "none"

Pros: "Good food and entertainment"
Cons: "Crew could be nicer Crammed seats Late"

Pros: "Nothing at all"
Cons: "Attitude of staff at Gulf Air in Manama is rough and don't extend any assistance. Flights delay is very common.....too bad. Will never ever choose this poor Airline again."

Pros: "Crew and seats"
Cons: "Boarding delayed 1 hour and 1/2"

Pros: "on time"
Cons: "food"

Pros: "Overall good"

Pros: "Everything!"
Cons: "Nothing."

Pros: "Flights were on time."
Cons: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."

Pros: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"

Pros: "N/A"
Cons: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."

Pros: "I really liked the crew treatment, they were polite and we well served by them ."
Cons: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."

Pros: "The security check was horribly handled. There was a chance for missing the flight."

Pros: "We landed safely and everyone got off the plane."
Cons: "Gulf air has decided to do "silent boarding" - so we were late boarding our flight because even though we watched the gate- it never filled up, there were never lines, no announcements, no lights signaling anything. Our captain took VERY sharp and hard dips and turns during our flight. He even dropped altitude so quickly that some women on board yelled out in terror. No announcements were made as well by the crew or captain regarding these very uncommon experiences of turbulence or announcements to remain with ones seat belt fastened. Finally, the man driving the bus from the plane to the door at Manama airport was too busy talking to the men who decided to sit in the front seat of the passenger bus and not look on the road in a busy air traffic area. I'm literally blown away at how everyone was safe and made it from point a to point b. I'm also horrified at the lack of communication or safety precautions."

Pros: "Short flight. Nice crew."
Cons: "Small economy vlass"

"Nice"

Pros: "Services cleanness"
Cons: "Clean the bathroom often water all over"

Pros: "Worst customer service ever"

Pros: ":("
Cons: ":("

Pros: "Please contact me on +966502263227"

Pros: "Comfortable flight. Food was amazing"

Pros: "N/A"

Pros: "Nothing"
Cons: "Saudia always delayed always"

Cons: "Catering could have been better"

Pros: "Nothimg"
Cons: "I’m not sure this airline has planes. The kiosk agent refused to issue a boarding pass. He insisted I needed a visa for a transit flight. They made me transfer my booking for another day and told me to go to the embassy for a visa. Then they didn’t issue the boarding pass for the replacement flight"

Pros: "Nothing. Absolutely nothing."
Cons: "I've done this flight. It's 45 minutes. Both times we were 45 minutes late taking off. No apology, no sense of urgency."

Cons: "The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes"

Pros: "Only good food"
Cons: "The seats were not good And the screen was not working all the flight to istabul on my wife’s seat (no entertainment)"

Pros: "Staff Food Boarding"
Cons: "Entertainent system"

Pros: "Direct Flight"
Cons: "Late by an hour."

Pros: "Sits are comfortable. Crews are very accommodative. Take off and landing are very smooth. Freebies for kida are awesome. Food are amazing."
Cons: "Flight was delayed. But its fine."

Pros: "Crew and priority boarding with kids"

Cons: "2 hours delay sitting in flight with no response from Crew. Turns out Pilot was late as he was flying in another plane..."

Pros: "All is excellent"
Cons: "They didn’t upgrade me to first class for free :)"

Pros: "Just the entertainment selections"
Cons: "They changed my flight numerous times and the food was cold"

Pros: "Nothing"
Cons: "After preparing for take off, they announce technical problem they promise to change the airplane. But they take us again to transient security to check again. They Sealy our trip 5 hours. No body take care of us. No food no body talk with us. We asked them when the flight start no body knows. My daughter got back pain. There is no emergency room. The staff of the trip not good."

Pros: "We received a full meal on an hour and a half flight which was amazing!"
Cons: "Nothing."

Pros: "Everything!!"
Cons: "None..."

Pros: "Clean , comfort , helpful"
Cons: "The flight was not on time . Been waited for for more than three hours late for no reason . Thank you"

Pros: "The seats were bigger than average."

Pros: "On time, comfortable, smooth landing, drinks and snacks served."
Cons: "Nothing"

Pros: "I HAVE FILLED THIS SURVEY 3 TIMES AND THIS IS 4TH DO YOU WANT TO SHOW MORE PASSENGERS OR MORE COUNT???? BOTH THE REVIES. ALL IS TRULY EXCELLENT,"
Cons: "KAYAK??? ASKING SAME THINS AGAIN AND AGAIN. THERE SHOULD BE COLUMN OR REPLY ATTACHED TO IT A REPLY TO CUSTOMER. SO THAT IT CAN BE SHOWN TO KAYAK. THIS IS FACT PLEASE DON'T MIND! SOMEONE NOT BEING FRIENDLY? PUSHING FOR SOME SCORE AN EXTRA LOAD ON SOME ONE??? YES. PLEASE CONSIDER, WHY THAT SURVEY DISAPPEARS, REMOVED, DELETED, OR MAKING MORE NUMBER-SCORE-FOR OWN EFFICENCY?"

Cons: "40 minutes late."

Cons: "The flight back from Dhaka to JFK had an extended 1.5 hour delay at Riyadh. And I did not get anything from the airlines. It was troublesome when the delay was on top of actual 3 hours lay over."

Pros: "Nothing"
Cons: "Flight was late Flight was unsafe. People got up to access cabin luggage while plane was taxiing nobody intervened. Flight was noisy."

Cons: "2 hour delay and was told 20 minuets"

Pros: "None"
Cons: "Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english."

Pros: "Nothing at all"
Cons: "Crew is speaking loudly with no respect to the passengers. Food weren't enough for all of us."

Pros: "The price is really good, good food and service, I recommend it to everyone"

Cons: "Delay 30 minutes"

Pros: "The food was ok. They have prayer room onboard so Muslims can pray on time and direction to Kaaba."
Cons: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. There were a lot of noise and babies crying in the plane and the stewardess just left us and didn't want to serve me even a cup of water. And they also come late. The entertainment screen was always lagging and ads are everywhere. Leg space was very small and I can not relax or sleep in a long haul flight."

Cons: "I almost died because of starvation I will never fly again with Saudi Arabia flight"

Cons: "The seat"

Cons: "No head phones"

Cons: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."

Pros: "Entertainment is way behind emirates air. Mostly either broken and in need for maintainance and fixing. Food just ok, crew good. Compared to emirates is no comparison. Emirates is far superior."

Pros: "They are really improving"
Cons: "They were telling us about the entertainment and when we took off they switched it off"

Cons: "Horrible flight, the boarding took more than an hour! then the Captain announced that he doesn't know when we will be departing! They kept us in the plane without any air conditioning at a 40+ degrees Celsius! We weren't allowed to even leave the air craft. After being tortured for nearly 3 hours, the plain finally started taxing. We arrived to Manila in the evening which missed up our plans in the first day. Also their onboard entertainment is horrible, you will have to watch a 5 mins long commercials even if you want to watch a 10 mins long TV series episode! Never flying with Saudi again!"

Pros: "Leave gate on time"

Cons: "No headphones available"

Cons: "Delayed 3 hours"

Pros: "No thing"

Pros: "Uncomfortable chairs. Broken. Don't recline. Crew were more interested in themselves than passenger in business class. Long time in cold bus waiting for load at Munich. Door open by driver."

Pros: "The plan is new with electricity plug and USB port to charge your gadgets."
Cons: "Food was very bad, meat plates finished too soon"

Pros: "Good crews, not excellent"

Cons: "Poor communication"

Cons: "Nothing"

Pros: "The crew was nice. Service was excellent."
Cons: "The upholstery can be improved."

Cons: "cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!"

Cons: "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."

Cons: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."

Cons: "The toilets were filthy. The tv touch screens didn’t work"

Pros: "the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable"
Cons: "at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,"

Pros: "Amazing crew!"

Pros: "Fine flight with good meals."
Cons: "TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact."

Cons: "The delay time was too much for no proper reason"

Pros: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Cons: "Crew didn't go out of their way to serve...they did their job capably, but no more."

Pros: "Comfortable seat and fairly friendly crew"
Cons: "Better reception and understanding at the airport. The staffs are not considerate."

Cons: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"

Pros: "Again excellent service"

Pros: "I went for my honeymoon but ET never transported my luggage. I had to spend my honeymoon buying very expensive clothes and basic needs in Mauritius instead of relaxing. My luggage never came. I got it on my way back to Bamako. Nobody was even able to even trace my luggage or respond professionally on the phone. Out of hundreds of calls I made to them, they only picked up twice. ET screwed my honeymoon that I had planned for over a year. I'm so dissapointed that I don'y even want to claim reimbursement."
Cons: "Office in Bamako and apperently even in Nairobi never picks up the phone ! The only time they picked up (in Nairobi) they were rude!"

Cons: "We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system."

Pros: "Friendly crew"
Cons: "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"

Pros: "The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent"
Cons: "Nothing really"

Pros: "The food was delicious"

Pros: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Cons: "It took quite a while before the first service. It would be nice to have a drink service sooner."

Pros: "Food was pretty good. Flight attendants were very nice, however they didn’t do too much on a screaming baby that wouldn’t shut up the entire flight."
Cons: "Late take off from Newark led to us almost missing our connections to Johannesburg. We were moving like sheep herded to buses. Seemed very unorganized. The inflight entertainment was very basic compared to other star alliance flights in the states. Can’t understand the pilots very well when they spoke English. P"

Pros: "The food was amazing and the plane is more comfortable and you can relax."

Cons: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."

Cons: "flight was 6 hours delayed"

Pros: "Comfort The crew is always so helpful."
Cons: "Food did not agree with me again."

Pros: "Everything Kosher food was excellent"
Cons: "Nothing"

Pros: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Cons: "Great service. Plane took off a few minutes late but nothing major."

Pros: "Got a free voucher"
Cons: "My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot."

Pros: "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Cons: "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."

Pros: "all"
Cons: "none"

Pros: "On time."
Cons: "Dirty bathrooms, mediocre entertainment."

Pros: "Other than the luggage issue, it was a great flight."
Cons: "I purchased this ticket as ONE ticket--Ethiopian Air to Dubai, and then flydubai to Amman. Ethiopian Air wouldn't check my luggage to my final destination, so in Dubai, for a 3 hour layover, I had to go through immigration, exchange money, and take a taxi for 30 minutes through rush-hour traffic to a different terminal. That is ridiculous. Don't sell it as one ticket if the two airlines won't cooperate together."

Pros: "Prior seating options, friendly air hostess, and vegan meal options."
Cons: "Flight from U.S had frequent meals, flight to Ghana had a sandwich and meal, and the time in between the two was extremely long, after been up extremely early to depart. It would also be awesome to have Ethiopian meal option, like injere"

Pros: "The flight was on time and they fed us well."
Cons: "Nothing really."

Cons: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Pros: "Cabin crew were all charming."
Cons: "Unfortunately, I had to request earphones (which were not supplied in the seat pocket in front of me) five times from three different attendants over the course of an hour and a quarter before I was given them. This was not just so I could watch a movie but because the quality of the plane's public address system made it very difficult to listen to the announcements from the captain and the crew. Listening on earphones I was able to hear everything clearly. Why it had to take so long just to give me earphones I don't know."

Pros: "I need a refund what do I do for a credit?"

Pros: "Flight was smooth"

Pros: "Absolutely nothing"
Cons: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."

Cons: "Poor service, not organized, dirty aircraft"

Pros: "Service & Staff"
Cons: "They don't need to translate everything into Ethiopian language. There isn't a single person flying from Addis to Malawi (or Malawi to Addis) who speaks Ethiopian, so it's a waste of everyone's time and interrupts the movie, sleep, and meal."

Pros: "Not much. Will not fly them again."
Cons: "Poor service, poor airport facilies, old aircraft, very limited entertainment, fool was tasteless"

Pros: "The food and the crew were nice. The entertainment would go in and out, with the buttons malfunctioning at times."
Cons: "Started boarding 4 hours after scheduled departure. Though there was bad weather, our departure was still delayed way past the "adverse weather" conditions at the airport. In the 4 hours we were in Washington, there was no communication whatsoever. No one to inform us of us potentially missing our ADD to JHB connecting flight. None of the workers wanted to help us."

Pros: "Tried to cancel charged anyway bad service"

Pros: "The service, the comfort, the team was brilliant."

Pros: ":)"

Pros: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
Cons: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."

Cons: "Very very old aeroplane"

Cons: "allocated the worst seat on the plane despite choosing a different seat online"