The flight was great from start to finish. Smooth boarding, left on time, good service on board. Great flight.
Fine. Stewardesses need to have less disdain for people and smile more.
No USB to charge the mobile. The seats don’t recline.
At the airport they posted on the board at 12:55 boardind closed instead of boarding slone and we had to run our heart to the gate to find it was a mistake!! It was just starting to board
Mixed boarding: there was no priority line. The lady at the check in didn’t know the different types of silver or gold membership she didn’t put the luggage in priority . They didn’t mention that the coffee will not be served sfter the lunch so i had to argue to have a coffee. ……
More or less was except able flight not much to complain!
The plane is very clean. Food is acceptable given the short trip. Crew is very friendly .
Meat should be of a higher quality or else just serve chicken next time its a safer option … Offering meat is fancy only if the meat is great…
At checkin they said we would board at 11:10, in the end there was nothing on the departure screens until 11:45 (for a 12:10) flight, and then the flight ended up being almost an hour late, and it’s not the first time MEA pull that kind of thing…
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
My seat/bed broke. Flight was delayed. Most of the cabin crew were very pleasant. Amenity kit was nice. Chairs and cabin was worn. Food was mostly quite nice.
Terrible. Delayed. No one would help. Just limped about like a piece of meat
Food wasn’t nice and doesn’t have halal option
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
Flight was overbooked. Luckily there was room in Business so several people got free upgrade.
Very disorganised check-in and boarding. We won't fly with them again
It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.
Just on time arrival and departure would make it great
I recently had a deeply disappointing experience with Turkish Airlines, one I felt compelled to share. Firstly, the staff’s attitude left much to be desired. I encountered consistent rudeness both onboard and from the customer service team. To illustrate, I lost my eyeglasses on the plane. When I approached the airline’s customer service for help, not only were they dismissive, but they also mishandled the information I provided. Even though I had clearly mentioned my flight details in my correspondence, they asked for them again, only to later inform me they couldn’t locate my glasses. Moreover, the flight itself was delayed by three hours, adding to the frustration. Given this experience, I strongly advise reconsidering before booking with Turkish Airlines!
Flight canceled by JetBlue for no reason. No good alternatives provided.
Very poor No information given to why we turned around.. No one at airport to help
The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.
The check-in and crew staff were wonderful. The food was reasonable. The online side Qatar was very poor. Seats were very tight and not very comfortable for a 14 hour flight!
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
For a short flight, Qatar Airways offers very good onboard service.
Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.
Too many boarding protocols. Never experienced with other international flights.
It was the terrific, I was promoted to businessman class, and the service was amazing.
At the Doha airport there were at least two security checks where all items have to be separately scanned ( this is after completing a full security screen from Cochin). The walk between terminals at Doha airport is tedious due to lack of in-airport transportation and staff to provide friendly directions. On flight, there was a good selection of entertainment movies. Interesting real time flight maps and camera feeds. Food, snacks and drinks could have been served more frequently. A few more items than the standard 3 meal items ( entree, fruit and yogurt) would have been good. A better staffing ratio and bathroom ratio would have made the trip more enjoyable.
Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson
No entertainment except on app. No outlets working to charge. Good service
From the start of my vacation at Logan Airport, Boston it was chaotic. I'm praying my flight home is better .I'm grateful that we landed safe
Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.
Very disappointing #1 - You have to pay extra to use the business lounge, or else you sit in the cold airport for 7 hours and fall sick #2 - Did an awful job with boarding, they turned on the "last call" notice on the monitor made the passengers come running to the gate, once the passengers came close the crew would tell them - hey we are not boarding yet, this included passengers with children also, this was happening all the time, it was pitiful to see #3 - Did not have the courtesy for the passengers in the business class, there is a reasons why people choose business class, because they need to get to work, that means sleep is very important for them, in the business class, the crew members would themselves cause so much noise by closing the door in a loud way, once the crew member does it then the other passengers are also doing it, #4 - the food did not smell good, #5 - The Abu Dhabi airport is small, so not a whole lot to do, especially when the layover is 7+ hours. #6 - Did not provide the slippers with pajamas, #7 - also the pajamas also I had to ask, only after asking it was provided. #8- Asked for an extra pillow because the pillow they provided was not tall enough, the crew member said there was no additional pillow and gave me something like a blanket, I tried my best to use that as a pillow, but my head kept on sliding and that messed up my sleep and did not get deep thorough sleep Overall the airlines did not have an understanding of how to care for the passengers, especially the business class ones. Overall it was a bad experience, I would much rather spend the money with Qatar airways, the experience with Qatar is so much better.
Wish the flight attendants were more attentive in serving food
I was charged $604 for a bag that weighed 17 kg. I was given three different prices until they landed on the most expensive one and didn't budge a penny. It's ironic and a bit enraging because the total cost of my ticket was $468. I've traveled the world and never experienced these kind of prices for only one piece of checked luggage.
I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.
The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
Excellent There was no hot beverages in the last hour
POOR. The gate changed 5 times. The plane was late. The waiting crew and the desk staff were gossiping and chatting amongst themselves about the maintenance and plane issues. No water service on the plane after the long delay. Even after I asked for a water. I was in seat 1A. Single crew member we saw sat in the seat the whole flight on his phone. After a stressful boarding process and delay- it was REALLY disappointing.
Crew was apathetic, in seat hardware was old and barely functional, WiFi (which I paid for) didn’t work for half the flight (I was refunded). They gave 2 meals on a 13 hr flight, whereas Etihad gave 3.
Awful, they made us rebook a ticket (out of our own pocket) because of a missed connection.
Excellent service all around thank you Royal Jordanian crew for the attention you have given us
Staff were rude! Chairs are incredibly small! Comfort was minimal and food wasn’t edible.
The flight was fine. There were a lot of babies and toddlers that did not do well on a 12pm flight that lasted for 13 hours. Some were awake and cranky all through nap time and bed time. I don’t understand why Royal Jordanian does not have WiFi on its planes, even for a fee.
No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.
It was operated by Oman Air . So old airplane so dirty and so hot till we were flown We paid a full price for this flight but it’s not acceptable The plane was parked in cargo parking it was very far from the airport
Their website has been created for better use by individuals and it does not allow me to create an account to manage the bookings and food options. the flight crew does not have any option for vegetarians their default option is non-veg if a person has a technical reason to connect their account they have no food choice during the entire journey. mine have a bad experience from DXB to JFK such a long drive with 2 kids.
