Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Pros: "Noce ride. Cabin crew was very friendly and helpful"
Cons: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
Pros: "Food was good"
Cons: "Flight attendants could have been nicer. Seats were not that comfortable."
Pros: "Everything"
Cons: "Too much children ob the plain and they are crying"
Cons: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."
Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Pros: "The flight was very comfortable"
Cons: "Operating remote control wasn’t working well ! It was frustrating !!"
Pros: "I liked the cooperation of the crew."
Cons: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"
Cons: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
Waited too long in the bus to board the plane. Communication was non existence.
Pros: "seat was quite comfortable"
Cons: "it would be better if they have and give a blanket to passengers when some of them need"
Pros: "Plane seemed to be brand new"
Cons: "The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat."
Cons: "we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever."
Pros: "The service was impeccable and I was treated like the Queen that I am."
Cons: "Everything was excellent."
Cons: "Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible"
Pros: "That I was moved to emergency exit"
Cons: "That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own."
Pros: "I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home"
Cons: "I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever."
Pros: "The cost and straight through flight is great"
Cons: "The movie selection is very limited and there are no pillows."
Pros: "New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc."
I could not check in online 24 hours before the flight. Very inconvenient. Flight was delayed.
Pros: "All was great."
Cons: "The airline has so many people from far away places waiting too long for their next connections"
Pros: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Cons: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."
Cons: "The seats are so small and place was very squeeze"
Pros: "The crew was great and loved the meal given during flight."
Pros: "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
Cons: "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."
Pros: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Cons: "Business class gets only one small lavatory."
Cons: "How one of the crew deal with my little boy when he walked on the plane because he felt boared"
Pros: "Overall flight is good"
Cons: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Cons: "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"
Cons: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Cons: "The plane was old and so small, it wasn’t comfortable at all"
Pros: "It was a smooth flight and the crew were nice."
Cons: "Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt"
Pros: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Pros: "Crew was good."
Cons: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
Pros: "The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers"
Cons: "Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover."
Pros: "The business class was nice and comfortable with a decent price"
Cons: "Flight attendant could smile more."
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Cons: "1 1/2 hour delay out of EBB meant missing the connecting flight -- not uncommon apparently. No one was available at the transfer desk in Cairo for over an hour. The alternative through Rome & onwards put us into Munich in late evening."
Pros: "NA"
Cons: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
they could not prepare or provide the required food that has been booked
Honestly pretty good for a discount airline. I was pretty nervous booking them because the reviews I read were all terrible, but the crew were friendly, they provided a small meal for a 70 minute flight, the plane was clean, the take off and landing were flawless. Very happy with the flight.